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  2. Japan Rail Pass (JR Pass)

Do I need a Rail Pass for children?

  • Japan Rail state that you need a child Rail Pass for children aged 6-11 years only.
  • Children under 6 years do not need a Rail Pass, but without a Rail Pass they may only occupy a seat if it is not required for a fare-paying passenger.
  • If you want your infant aged under 6 years be able to occupy their own seat, you should buy a child Rail Pass for them. This is particularly recommendable at busy times.
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Japan Rail Pass (JR Pass)

  1. How can I make a SEAT reservations?
  2. Until when is my Rail Pass valid on the last day?
  3. How do we provide Japan Rail Pass?
  4. What happens if I have to delay / cancel my trip?
  5. About Japan Rail Pass (JR Pass)
  6. Japan Rail Pass Conditions
  7. Is it possible to deliver our Exchange Order paper to the hotel in Japan or Worldwide Shipping?
  8. Can I make seat reservations on particular train?
  9. Do I need a Rail Pass for children?
  10. How to collect Exchange Order Paper and redeem it to Japan Rail Pass?
  11. Japan Rail Pass compensation policy
  12. How long The Rail Pass Exchange Order Paper / Japan Rail Pass valid?

General questions

  1. How do I cancel my ticket?
  2. I cannot pay or have canceled/failed payment

Sri Lanka Railways

  1. Is it possible to deliver the original train ticket to my hotel in Sri Lanka?
  1. Payments in The Philippines
  2. How to make an extra payment
  3. There was the amount of 30 Baht / 1 USD deducted from my account. Why did this happen?
  1. How to book tickets using 12Go?
  2. Ticket confirmation process
  3. I do not have a 12Go account. How do I get one?
  4. How to use the credits?
  5. What are the 12Go credits and how do I get them?
  6. I want to book for a large group of people. How can I do that?
  7. How do I get from A to B?
  8. How to check the balance in my account?
  9. What if the new trip is more expensive than my balance?
  1. Lost and Found