Bus is a convenient way of travel no matter whether you need to get to a neighboring town a couple of hours away or venture further afield crossing the whole country. Whatever your budget, buses have you covered. Express buses offer the most affordable ticket price for travellers who have very little money to spend. VIP options are geared toward those who do not want to compromise on comfort. Before you jump on a bus, make sure you choose the type of service which suits you best. For a long-haul trip look for a VIP or first-class coach which provides non-stop service to your destination or just call a minor number of stations along the way. Express or local buses in many cases may prove an acceptable choice for shorter trips, but longer rides are often not the best buy. Study the timetable before going as many long-haul destinations are served by night buses, and some offer wider seats or sleeper berths for such travels. Make an online reservation for your bus ticket with Grouptour. Other travellers’ reviews will help you to choose the best ticket and coach class.
Grouptour Popular Stations
The main stations covered by Grouptour’s buses include:
The GOAT Bar Coffee Restaurant
Ho Chi Minh Hanh Cafe
Hanoi Noi Bai Airport
Hoian Luxury SSB
Sapa Office Luxury SSB
Noibai Airport
Hoi An 190 Ton Duc Thang street
Mu Cang Chai SSB
The long Hotel SSB
Hoi An SSB
Puluong SB
Mai Chau Bus
Phong Nha Central Full Moon
Bai Chay Bus station
HUE OPENBUS
CATBA
Hue City Center 37B Nguyen Thai Hoc street
Danang SSB
60 Tran Nhan Tong
Van Don Ship port
Oasis Coffee Bungalow Restaurant
04 Hang Chinh Maison Mackeno
Hanoi Office
Mai Chau
Da Nang Bus station 38 Nguyen Tri Phuong street
Yolo Ha Giang Adventures
Tu Le Luxury SSB
SAOVIET LAOCAI Office
Hoi An An Phu
64 Huynh Thuc Khang
Halong SB
Cao Bang
Lang Son SSB
Central Circus
Moc Chau SSB
Hanoi SSB1
Trang An SSB
23 Nguyen Tat Thanh
Hai Phong SSB
The Long Hotel SB
Ha Long Bus Stop
Mui Ne An Phu
Dalat An Phu
Noibai Airport Luxury SSB1
Bac Ha SSB
HaGiang SB Office
Tan Binh Office
HAGIANG SLEEPING
LAO CAI international border gate
Cat Ba Town
Hanoi SSB
Friendship Pass
Ninh Binh OpenBus
Ninh Binh Office
156 Tran Quang Khai
Catba office
Phong Nha SSB
Danang Offcie SB
Nha Trang Office
Sapa SSB
Mui Ne SSB
Mui Ne
78 Tran Quang Khai
Hanoi Tho Thap
Hoi An Office limousine
Full Moon Bus Nha Trang
Sapa
HAlONG OPEN BUS
Quan 5 Bus Stop
Sapa Bus Station
Halong Bay Tuan Chau
Ninh Binh limousine
44 Chu van An Street
Halong SSB1
Lao Cai SSB
Cao Bang Luxury SSB
NINHNINH SLEEPINGBUS
Hanoi SB
110 Da Nang Street Hai Phong
Hagiang Office SSB
Dong van Sleepbus
Mai Chau Valley View
Vientiane Southern Bus Station
Ninh Binh Bus
Sapa SSB1
Nha Trang SSB
Hanh Cafe Office Nha Trang
LAO CAI SB OFFICE
Daiichi Cat Ba Office
Ho Chi Minh Office
Da Nang Office Limousine
Noibai Airport SSB
32 thich quang duc
Amazing Bus 116 QL13
Hanoi Sb1
Mong Cai SSB
Tuan Chau Luxxury SSB
Puluong SSB
Mui Ne Hanh Cafe
Hue Office
HOI AN OPENBUS
Van Don International Airport
211 Nui Ngoc
Thakhek
Danang Luxury SSB
San bay Cat Bi
Hanoi
Hanoi Opera House
Ninh Binh SSB
Ninh Binh Luxury SSB
Luxury no78 Tran Quang Khai
Ha Giang Riverside Hostel
Da Nang City Center at 38 Nguyen Tri Phuong street
Dien Bien Phu SSB
Ha Giang Moment Homestay
Cau Treo SSB
114 Tran Nhat Duat Street
Catba Station SSB
Halong SB1
Pham Ngu Lao Nam Hai Office
Hagiang SB Station
Boarding point Ruby Cruise
Vua Xu Mu Cafe
141 Ho Nghinh
Cat Ba SSB
DIEN BIEN PHU SB
Van Don Ship port
Ninh Binh Viet Nam
Ninh Binh City Hotel Transfer
Cang Cai Rong
Ha Giang Hostel
Hanh cafe
Ha Noi
Noibai Airport Luxury SSB
Dien Bien Phu Bus station
Grouptour 78 Tran Quang Khai
4 Hoang Dieu Da lat
Hue Office Limousine
34 Thich Quang Duc
Hanoi Grouptour
The Long Hotel Tam Coc
7 Pham Van Dong Street
MCC 1
Pham Ngu Lao Bus Station
Ninh Binh Hotel Transfer
Lao Bao SSB
PHONG NHA OPENBUS
Yen Nhi Hotel SB
Mikes Travel Agency
Hagiang SB Sleeping
Hue Luxury SSB
Ha Long Essence Classic
Hanoi Nuoc Ngam Station
Phongnha Luxury SSB
Ninh Binh Viet Nam
Nha Trang Hanh Cafe
156 Tran Quang Khai Street
Grouptour Top Destinations
Grouptour buses ply a number of routes and here is the list of some of the most popular ones:
One of the best things about bus travel is that you can almost tailor-make your trip adjusting it to your requirements for privacy and comfort. Different classes and types of buses cater to the different needs of travellers. The cheapest trips are normally offered by standard-class buses. They may be called local, express or ordinary. These are a good choice for shorter trips. Sleepers or VIP coaches are good both for longer and overnight trips. They may offer berths or wide soft reclining seats, sometimes with built-in massage options, blankets, soft drinks, and snacks, or more substantial meals on board or during toilet or refuelling stops. Travelling by night buses allows you to save on a hotel room, but to ensure the most comfortable ride do choose the class of your bus wisely. Prices always depend on the distance you ride and the type of coach. For some, even shorter trips, it is worth investing some extra money and buying a seat on a VIP bus as it can save you twice as much time as you spend travelling by an ordinary bus.
Travel by Bus: Pros & Cons
Pros of Bus Travel
Bus is the best choice to get to destinations that are not connected by rail or planes. The network of buses often covers almost the whole country, and their routes are well and long-established.
Opposite to air travel and sometimes rail travel, taking a bus does not require arriving at the bus station much in advance. Check-in, even on international routes, does not take much time. Luggage allowances are usually very traveller-friendly, and the fee for extra luggage, if limits are set, is normally not very high.
Bus tickets can be more affordable compared to air or fast train tickets. There is always a choice of ticket classes for all pockets. Cheaper standard options may be a bit slow and do not offer top comfort, but anyway acceptable and bring you to your destination. On longer routes, toilets or toilet stops as well as snacks, water, and sometimes toiletries and blankets are almost always included in the price.
If you are ready to spend more, some VIP coaches offer seating comparable to business class on a plane with wide soft reclining seats, blankets, fewer passengers, and many other perks to make your trip a pleasant journey.
Cons of Bus Travel
Newer intercity bus terminals are very often located out of the city close to bigger highways to allow buses to avoid city congestion. Unfortunately, it may create extra challenges for travellers, too. Getting to such a terminal may be a problem as in some destinations there are restrictions on vehicles allowed to enter the terminal, and you will have to use special carriers to get there. This results in higher costs as prices may be inflated. Also do calculate extra time if you are travelling during rush hours, especially if you are not familiar with the traffic situation at your starting point.
Buses are probably the means of transport which runs out of schedule more often than trains or planes. They are heavily dependent on the road situation which sometimes can be unpredictable – accidents, road construction works, detours, etc. This is especially true for travels during weekends, high season, or national holidays. Do keep this in mind and do not plan tight connections.
Travelling on certain routes or during the most popular periods may require advanced booking. Bear in mind that it is not always possible to show up at the bus station and hop on the next bus – tickets may well be all sold out, so organize your trip accordingly.
The GOAT Bar Coffee RestaurantHo Chi Minh Hanh CafeHanoi Noi Bai AirportHoian Luxury SSBSapa Office Luxury SSBNoibai AirportHoi An 190 Ton Duc Thang streetMu Cang Chai SSBThe long Hotel SSBHoi An SSBPuluong SBMai Chau BusPhong Nha Central Full MoonBai Chay Bus stationHUE OPENBUSCATBAHue City Center 37B Nguyen Thai Hoc streetDanang SSB60 Tran Nhan TongVan Don Ship portOasis Coffee Bungalow Restaurant04 Hang Chinh Maison MackenoHanoi OfficeMai ChauDa Nang Bus station 38 Nguyen Tri Phuong streetYolo Ha Giang AdventuresTu Le Luxury SSBSAOVIET LAOCAI OfficeHoi An An Phu64 Huynh Thuc KhangHalong SBCao BangLang Son SSBCentral CircusMoc Chau SSBHanoi SSB1Trang An SSB23 Nguyen Tat ThanhHai Phong SSBThe Long Hotel SBHa Long Bus StopMui Ne An PhuDalat An PhuNoibai Airport Luxury SSB1Bac Ha SSBHaGiang SB OfficeTan Binh OfficeHAGIANG SLEEPINGLAO CAI international border gateCat Ba TownHanoi SSBFriendship PassNinh Binh OpenBusNinh Binh Office156 Tran Quang KhaiCatba officePhong Nha SSBDanang Offcie SBNha Trang OfficeSapa SSBMui Ne SSBMui Ne78 Tran Quang KhaiHanoi Tho ThapHoi An Office limousineFull Moon Bus Nha TrangSapaHAlONG OPEN BUSQuan 5 Bus StopSapa Bus StationHalong Bay Tuan ChauNinh Binh limousine44 Chu van An StreetHalong SSB1Lao Cai SSBCao Bang Luxury SSBNINHNINH SLEEPINGBUSHanoi SB110 Da Nang Street Hai PhongHagiang Office SSBDong van SleepbusMai Chau Valley ViewVientiane Southern Bus StationNinh Binh BusSapa SSB1Nha Trang SSBHanh Cafe Office Nha TrangLAO CAI SB OFFICEDaiichi Cat Ba OfficeHo Chi Minh OfficeDa Nang Office LimousineNoibai Airport SSB32 thich quang ducAmazing Bus 116 QL13Hanoi Sb1Mong Cai SSBTuan Chau Luxxury SSBPuluong SSBMui Ne Hanh CafeHue OfficeHOI AN OPENBUSVan Don International Airport211 Nui NgocThakhekDanang Luxury SSBSan bay Cat BiHanoiHanoi Opera HouseNinh Binh SSBNinh Binh Luxury SSBLuxury no78 Tran Quang KhaiHa Giang Riverside HostelDa Nang City Center at 38 Nguyen Tri Phuong streetDien Bien Phu SSBHa Giang Moment HomestayCau Treo SSB114 Tran Nhat Duat StreetCatba Station SSBHalong SB1Pham Ngu Lao Nam Hai OfficeHagiang SB StationBoarding point Ruby CruiseVua Xu Mu Cafe141 Ho NghinhCat Ba SSBDIEN BIEN PHU SBVan Don Ship portNinh Binh Viet NamNinh Binh City Hotel TransferCang Cai RongHa Giang HostelHanh cafeHa NoiNoibai Airport Luxury SSBDien Bien Phu Bus stationGrouptour 78 Tran Quang Khai4 Hoang Dieu Da latHue Office Limousine34 Thich Quang DucHanoi GrouptourThe Long Hotel Tam Coc7 Pham Van Dong StreetMCC 1Pham Ngu Lao Bus StationNinh Binh Hotel TransferLao Bao SSBPHONG NHA OPENBUSYen Nhi Hotel SBMikes Travel AgencyHagiang SB SleepingHue Luxury SSBHa Long Essence ClassicHanoi Nuoc Ngam StationPhongnha Luxury SSBNinh Binh Viet NamNha Trang Hanh Cafe156 Tran Quang Khai Street
Grouptour Company Reviews
Y R
Yarden R
Put us in the back row super tight with people we don know, they let on the bus local people without a ticket-so they slept on the floor of the hallway so couldn’t get in or out. And we were late by 3 hours
Bus Sleeper 41, Grouptour, May 2, 2024
A C
Anouk C
Very comfortable bus, great experience overall.
Bus Sleeper 38, Grouptour, Apr 25, 2024
A F
Andreas F
Too many times you had to switch the mini van. The driver was riding the car a bit aggressively.
Bus VIP 9 Express, Grouptour, Apr 24, 2024
N M
Nicola M
There was no toilet on the bus and it didn’t stop until 4hrs into the journey. My cabin was okay but my husbands light didn’t work along with a couple of other issues. We took a different company back to Hanoi that was better.
Bus Lower Single Cabin, Grouptour, Apr 24, 2024
E E
Esme E
Not good. Trying to get money out of you every chance they get. A train operator said to me and my friend if we want this room to ourselves we would have to pay, we refused and we ended up being the only people in the room anyway. Bed wasn’t comfy at all. The operators were also rude and not helpful.
Bus Express, Grouptour, Apr 22, 2024
A A
Atoillah A
Bought tickets for a 4pm bus ride but was contacted and pressured to be at the bus station before 2.30pm. Thankfully we didnt have any urgent plans set and was able to 'accomodate' their request but i told them to pick us up instead of us going there. They picked us up and dropped us at a location (not the designated spot at Sapa SSB) and told us to enter the limousine. We were angered as we booked a sleeper bus. The limousine was empty so surely they just wanted to fill up the space. So we did not follow and then another van took us to Sapa Market where we were given the Saoviet sleeper bus to Hanoi. When all of this was happening we simultaneously contacted the helpline but the response was rather very slow, riduculous and not helpful at all. Thankfully bus ride was pleasant but the driver is very rude, looking inside my bag to check if i brought food and rushing us to put on our shoes when we arrived at the destination. We had a child with us so surely it was a hassle and took some time to get us set to board off the bus unlike other passengers who were all adults and had not much luggage with them. Surely book from other platforms.
Bus VIP 22, Grouptour, Apr 21, 2024
C R
Carolin R
I booked it really last minute and everything went good. Bus was more or less on time and arrived about an hour early. The "beds" are about 1,7 m long so if your taller it's probably not comfortable... We ended at the right spot.
Bus VIP 32, Grouptour, Apr 14, 2024
A S
Arvind S
Very well organised we didn't have to get concerned about anything as long as you mention your final destination a few times tonthe crew and office staff.
Van Standard, Grouptour, Apr 14, 2024
L A
Lavinia A
After 20-30 minutes random walks through random vans in the Noi Bai parking lot, we waited where we specified to be picked up.
Was pretty shocked when someone who we taught it’s a “special” taxi driver turned out to be our driver confirming it by showing us our names and phone numbers screenshot.
He was quite speedy and got us there in 5 hours to Sapa which included a 15 minutes bathroom break. He also left us at the hotel and not our station which we were grateful for. He was friendly and most importantly a fast driver
Bus VIP 14, Grouptour, Apr 9, 2024
E L
Elroy L
Got there
Van Van + Sleeper Bus, Grouptour, Apr 8, 2024
C H
Constance H
We arrived 40 minutes late for a 2 hours trip. Driver left the car for 20 minutes without any explanation and then left us at the airport
Bus VIP 12pax, Grouptour, Apr 5, 2024
E T
Elisa T
The Driver was "wild" - way to fast.
Stop and Go all the time. Just honking the horn. Car was "grubby" and a bit broken.
But in time.
The Driver and the car from ninh binh to Tam Coc was perfekt and also stopped at every single Hotel instead of the Stop in the Voucher.
Bus VIP 18 Express, Grouptour, Apr 4, 2024
S J
Shaashwat J
3 transfers, but overall good. The vehicles were comfortable.
Bus VIP 9 Express, Grouptour, Mar 28, 2024
F R
Felix R
Bus started 1h late, the crew was not friendly at all and we were making stops so many times.
Bus VIP 33 Sleeper, Grouptour, Mar 27, 2024
R G
Rebecca G
Departure point only took us to another bus terminal where people had already boarded the bus. Booked for 1615 and didn't get taken to the bus terminal until then. Clearly they had overbooked / cancelled buses as there were people for 1600, 1615 and 1700 bus all told to board the same one! Initially they tried to tell us to get into a minivan, I had to re-show them my ticket with the word SLEEPER. Eventually was told to board the sleeper bus, after they prioritised boarding all of the locals who arrived after us, they then tried to put me and my partner in 1 cabin together after doing it to other people. I refused and insisted on 2 given we had paid for 2 tickets. They then allowed us into 2 cabins, and there was even 1 cabin free on the bus and I saw at least 2 cabins doubled up. The assistant on the bus was frankly just rude, and pushed me aside physically twice without saying anything. Did not speak any English and ignored our attempts to communicate with him with Google translate.
Eventually the bus set off about 1hr after schedule and after about 1hr into the journey we stopped and were switched onto another bus. There was no attempt to communicate with us at all, if they had explained from the beginning the whole journey would have been much easier to understand. The new bus driver was much more pleasant and helpful (we asked him on google translate for his number, so our hotel could call him to arrange a taxi for us at the other end, and he kindly obliged, unlike the first driver and assistant who just totally ignored us despite reading the same message. We later stopped for a break at services, along with the original bus - we were told 20min break, 1hr later we were still there as crews from both buses were sat eating food together! Meanwhile all the passengers were back on the bus waiting to go. They also stopped a few times on the way and a few locals got on and were sleeping in the aisle. Unsurprisingly we arrived about 1hr after scheduled time.
Bus VIP 33 Sleeper, Grouptour, Mar 27, 2024
C M
Christopher M
The bus driver spent the entire time talking on the phone and watching videos while driving. Shockingly unsafe. For whatever reason the bus stopped 5 different times on the way. Seats/beds were comfortable. When we got to Sapa they did drive us to our hotel but the shuttle driver was unimaginably rude and angry. Not sure why.
Bus Lower Single Cabin, Grouptour, Mar 17, 2024
M M
Mimi M
Very comfortable bus with reclining seats, smooth journey
Bus VIP 9 Express, Grouptour, Mar 15, 2024
M S
Mikkel S
It came late and it Said on the website that the trip would take 5h 20m but it ended up taking closer to 6h 45m
Bus VIP 33 Sleeper, Grouptour, Mar 14, 2024
J S
Johannes S
We were driven to the Grißen bus in a small van. Everything went really well. The bus just stopped for 30 minutes at some point, which was really annoying.... . Otherwise the bus ride was good and the seats were also good.
This review was autotranslated
Bus VIP 32, Grouptour, Mar 13, 2024
E R
Eleanor R
Very uncomfy, difficult to sleep
Bus Sleeper 41, Grouptour, Mar 13, 2024
G B
Gerlinde B
Chaotic for Europeans, but arrived on time.
This review was autotranslated
Van VIP, Grouptour, Mar 10, 2024
H H
Henrik H
The size of the bed would be nice information, since those beds had been less than 165cm long.
Bus VIP 22, Grouptour, Mar 9, 2024
J K
Jovana K
The journey was pleasant and really Vietnamese-rural! The only bad thing was that we only received confirmation half an hour before departure and so almost missed our bus.
This review was autotranslated
Bus Standard AC, Grouptour, Mar 6, 2024
D C
David C
The driver did not come at the rendezvous point. We had to call the agency that got us the next mini van, 1h15mins later.
After that, the next driver was rude.
But the vehicle was confortable and driving was OK.
Bus VIP 12pax, Grouptour, Mar 6, 2024
J A
Jan A
The Sao Viet VIP22 bus was clean and comfortable. It's just a bit too short for people over 180, but diagonally in bed it was fine with 186. Staff were friendly. We were a little late, but ok for the route. Definitely recommended.
This review was autotranslated
Bus VIP 22, Grouptour, Mar 4, 2024
L V
Lena V
We arrived, got what we booked via many detours, but with a 3.5 hour delay, which was definitely not due to traffic jams or the like, but to incorrect organization, it was actually not okay.
This review was autotranslated
Van Van + VIP Bus, Grouptour, Mar 4, 2024
R G
Roland G
Perfect, punctual, very comfortable vehicle. Very good driver.
This review was autotranslated
Van Regional, Grouptour, Mar 1, 2024
L C
Lamberto C
3 changes, 1,50 minutes delay e all the trip with my backpack on my legs because no space
Bus VIP 12pax, Grouptour, Feb 29, 2024
J K
Jonas K
The agency had apparently forgotten about us. After several calls, the hotline finally picked up. We made them understand what our problem was
This review was autotranslated
Bus Sleeper 38, Grouptour, Feb 29, 2024
P W
Paul W
We were not dropped off the designated place
Van Shared van 6 pax, Grouptour, Feb 26, 2024
S B
Sean B
Overall it got us from A-B - the bus was about 45 minutes late! The wifi wasn’t working but they did have working USB ports and aircon 😊
Bus VIP 33 Sleeper, Grouptour, Feb 24, 2024
N F
Nicole F
In summary, I am satisfied. The bus left half an hour later and a few hundred meters away. A member of staff kindly showed me the way and even helped me carry my suitcase there.
This review was autotranslated
Bus VIP 22, Grouptour, Feb 24, 2024
A H
Adam H
Journey was fine and it was definitely one of the cheapest options for Dong Hoi to Phong Nha at the time. You have to accept some delay etc but given how many extra stops the bus took, it was never going to be the 4 hour journey that was suggested. It's not a complaint really, just worthwhile knowing for this journey.
Bus Sleeper 41, Grouptour, Feb 22, 2024
J
Jakob
Smooth ride with a short stop at a nice rest stop.
Bus VIP 18 Express, Grouptour, Feb 17, 2024
Г 3
Георги 3
I give 4/5, because the bus was new and clean and the driver was kind and helpful. We have arrived at the end with no problems.
BUT
There are bad things I need to mention here:
- we booked ticket for 16:15 but somehow the bus was full and we needed to wait for 17:00. Not OK, if you are chading a flight;
- the toilets at the bus stops, both at Hanoi and Sapa, were like taken out of a horror movie.
Bus VIP 22, Grouptour, Feb 9, 2024
J B
Josh B
Comfortable bus, arrived 2 hours early. Perfect.
Bus VIP 18 Express, Grouptour, Feb 8, 2024
R G
Roland G
Voyage correct
Bus VIP 18 Express, Grouptour, Feb 6, 2024
V B
Victoria B
Cockroaches on the bus. Took an extra hour to get there. Dropped us off further from where the map said so that we’d get a taxi.
Bus Sleeper 41, Grouptour, Feb 3, 2024
J G
Joshua G
Good, on timing, ride was chaotic but that's more due to the general state of the roads than the driving itself. Well managed, didn't lose any luggage.
We were brought to the bus terminal by the agency's taxi.
Bus Sleeper 41, Grouptour, Feb 1, 2024
H S
Holly S
Bus didn’t depart for over an hour after the specified time and the driver wouldn’t explain why, just kept saying 10 more mins.
We arrived at 22:20 rather than 21:00…
Bus is one of the very old ones so no charging and I’m not sure the blankets are clean…
Bus Sleeper 41, Grouptour, Jan 28, 2024
A S
Axel S
Ba and it was the quickest option with a journey time of 10 hours.
The bus was supposed to start at 07:30, the bus was at the depot, but it didn't leave until 08:00.
The driver and a helper spent a long time discussing what to do with my ticket, Ha Long was on the bus, at least the direction was right.
There were 2 breaks until Hai Phong, which was ok. But it took 9 hours, there were constant stops to get on and off.
In Hai Phong we changed to a simple city bus that went to the ferry. The conductor knew where to get off. And she spoke to a fellow passenger who took me to the ferry and had the money for the ferry ticket and the next bus. On Cat Ba there was another simple city bus. After 13 hours I arrived at my destination in the city of Cat Ba. It was a great experience with friendly Vietnamese people.
But not what I had booked.
This review was autotranslated
Bus Sleeper 38 Express, Grouptour, Jan 17, 2024
J C
Jeremy C
I didn’t know about he 5 different stops and the 4 different véhicules and transfers on the way
Van Van VIP 9pax, Grouptour, Jan 10, 2024
N G
Nicola G
Totally on time. 2 drop off to the final destination (tam coc)
Bus VIP 12pax, Grouptour, Jan 8, 2024
A B
Andressa B
The seat was comfortable, but it was more than a 12-hour journey with only one stop which only happened 3 and a half hours after we had left Hoi An. As there were no toilets on the bus, this was a problem. After this, the drivers stopped for themselves many times in random places so they could smoke and pee, one of them peed just in front of my window too. In addition, the pick up and drop off places were different to the ones mentioned on the voucher and 12go website, and we arrived over an hour early (5 AM instead of 6:25), which made things a little tricky. Finally, it wasn’t really nice to keep smelling the smoke from the driver’s cigarettes he smoked while driving. Bad experience overall.
Bus VIP Sleeper 33, Grouptour, Jan 8, 2024
A A
Anano A
Left 2 hours late. Got on a bus, got comfortable and then got told that this was the wrong bus (which it wasn't, because not all of us who were going to Nha Trang gor dismissed), got taken somewhere else and got up on a different bus. Also, I understand that all the drivers don't know English, which is fine, but if there's a toilet or food stop, can't they just remember the words "toilet" and "food" so all the tourist know what's going on and don't have to ask all the bus passengers in hope that someone knows English and translates?
Bus Sleeper 38, Grouptour, Jan 1, 2024
M S
Michaela S
Bus was Not in good Conditions (old and used inside). The personal could not speak English and was very rude. On the way from Sapa to Ninh Binh (about 6-7 hours drive) we stopped only once foe toilet usage. But stopped several times to pick up people.
Good: the bus driver drove perfectly calm and save.
Bus Sleeper 41, Grouptour, Jan 1, 2024
J M
Janine M
The cabins are very comfortable but the driver wasn’t really friendly
Bus VIP 22, Grouptour, Jan 1, 2024
N D
Nicoletta D
I booked online late at night for next morning. I received a confirmation early next morning and went to the travel agency 30’ before departure time. We left 15’ after the scheduled time, changed two times into mini vans and arrived a little later than the scheduled arrival time. All was good and organized.
Bus Express 16, Grouptour, Jan 1, 2024
A C
Alice C
Bus actually went from a different spot to advertised - had to get in someone’s car for a lift to the real spot. Beds were ok. Crammed - wouldn’t bring a bag into the cabin if you can help it. But expected that. Main issue was we arrived 45 minutes early and they didn’t communicate that we’d arrived. We checked Google maps and were still outside the town so thought this was just a quick toilet stop: then then started shoving all the bags out and shouting at us to hurry up. They helped load our bags onto scooters before we were even off the bus to you have to try even harder not to get scammed with an overpriced scooter ride to your hotel.
Bus VIP Sleeper 33, Grouptour, Jan 1, 2024
D R
Danica R
the comfort that the bus gave was 100%. WE DID two way from Airport to Sapa, and Sapa to Hanoi. Both were very convenient, comfortable and clean. I'm happy I was able to find this online!
Bus VIP 22, Grouptour, Dec 31, 2023
3.7
2438 customer reviews
5
34%
4
24%
3
21%
2
21%
1
0%
78.6% of 2,438 travelers were presumably happy with Grouptour as they left good or no review