The van and speedboat were both on time. The confortable van was driven smoothly and careful. The speedboat was nearly fall, all passagers had life jacket available, the 90mm ride to Koh Lipe was mostly smooth.
I was able to contact the operator with the phone number provided and warn them I would be a few minutes late due to train 65mm delay. I ended up being late 2mn and they waited for me. Still, as they would not have waited more due to the need to pick up others and arrive on time to the boat, I realize that I should have take a 120mn margin to take into account frequent 1h+ sleeper train delay. In this case, book the 10.20 van instead of the 8:30 van, even if the train is scheduled to arrive at 7:25 at Hat Yai railway station.
We were not met outside of the airport exit 7/8 by a representative holding a placard with our name as the documents said we would. However the transportation from the airport to the peir was comfortable.
Also, we were not made aware that the speedboat would stop at an island for 20 minutes before we arrived on Koh Lipe. It would have been good to know that.
หาดใหญ่ ถึง เกาะหลีเป๊ะ, รถตู้ วีไอพี, Sukhothai Tour Hat Yai, 15 เม.ย. 2022
We arrived at Hat Yai airport at 8:30AM. We went to the checkpoint by 8:45AM and waited in the area. Several times we walked around trying to find information on our pickup and nothing more could be found. By 9:25 (our van was supposed to leave at 9:30AM) we called the number on the PDF and someone answered. Eventually he called back and said a driver would be there shortly, after which a taxi driver came over to find us. We almost missed our ferry and the ferry operator was calling us repeatedly asking where we were. Thankfully on arrival she met us at the taxi and hurred us directly to the boat, which we thankfully were able to get on just in time.
หาดใหญ่ ถึง เกาะหลีเป๊ะ, รถตู้ พื้นบ้าน, Smart En Plus (สมาร์ท เอ็น พลัส), 14 มี.ค. 2022
Picking us up at the air was no problem at all but when we arrived at the pier we were left alone. I had to ask where to get the tickets as well as when the ferry was leaving; no information from the driver or someone else whatsoever
หาดใหญ่ ถึง เกาะหลีเป๊ะ, รถตู้ วีไอพี, Sukhothai Tour Hat Yai, 27 ธ.ค. 2021
This whole experience was brilliant from start to finish. I booked the night before I needed the journey and was not sure how smooth it would be but I received quick confirmation and clear instructions on where the pick up point was. The pdf they sent had all the information I needed including photos of where the meet point was and who to contact if I needed help. The mini van had air con and was really comfortable. We had 2 comfort breaks which made the journey a breeze. The driver was really helpful and when he dropped me at the pier he made sure I knew where I was going. The speedboat check in and journey were smooth with no issues or delays. This was my first time using 12go asia and I was really happy with the organisation and help they provide. I would definitely use again and recommend!!
I highly recommend HI Lipe as tour operator choice for Hatyai to Ko Lipe transfer. It was my first time going to Ko Lipe and I did as much research as i could to ensure a smooth trip. They didn't have a whole lot of reviews but i can tell from the pics that the van was newer and they partner with PloySiam, my preferred choice of boat company. This was all true. I got picked up at Hatyai airport on time and the van was definitely bigger and newer than competitors. It was a smooth journey to Pak Bara pier. But it my was experience at the pier than took it up a whole new level. Hi Lipe team met us at pier, helped with our luggage as were travelling with quite a lot of luggage, and almost served us as personal guides informing and helping us with every step of way. It was such a smooth and seamless process. Where I come from in the US, you could pay a whole lot and not receive the same level of service as provided by HI Lipe team. I highly recommend booking with them if you want to receive VIP service. It will be the best decision you make on the trip.
Amazing service!
Right on time to get us at Hat Yai airport in a mini van all to ourselves. After 1.5h more or less, we arrived in Pakbara and were quickly escorted to the speedboat. Bumpy ride because of the big waves but good driver! Arrived in Koh Lipe on time and all good.
