The transfer to the pier was ok, but no belts. The trip from the pier to gili air was awfull. I have been in other speed boats but this one was the worst! It seemed like it was going to split in 2. Do not recommend.
Time of arrival at gili was almost 3 hours later.
Shuttle to padangbai was fine. The driver was wel on time. The boat to Gili T left 30 min late and it was quite hot inside. Not overbooked, everyone had a seat
A 4h trip turn up to be 7 hours. Forget to plan anything after booking this trip, you'll be late for sure.
Our trip was for 10:00 but the transfer arrived late and also picked up people with trips starting at 10:30. Why selling two starting hours to keep people waiting?
To continue, at the check-in point, they make you pay a 30k IDR tax not even mentioned in the voucher. And they tell you to wait untill 13:15, in our case, to go to the boat, in a narrow sidewalk with no room to sit and heavy traffic in front of us. At 13:30 we were still waiting for people that were arriving to do the check-in.
After that they took us to wait another time in the boat terminal. Why couldn't just tell us to wait there, with fans and toilets instead of in the street?
We were supposed to arrived at Gili Meno at 14:00. But at 14:30 the boat was leaving Bali.
Arriving at Gili T, no information was given to disembark to go to a smaller boat. we found out from another passenger who told us.
With no real information about the times, what to do and the mess treating the users. The only thing that you can expect for this journey is that you will eventually arrive at your destination.
Our driver Suna was early but didnt mind waiting until we were ready. He communicated well the day before and was very friendly and informative en route. Safe and comfortable journey, and helped us at the port so it was as easy as could be!
The agreed pick up time
Was 9.00 am
The bus arrived at 10.40
We got to the fast boat on time but would have liked to have known a
More accurate time to be ready
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