TH
Thomas HHorrible experience. This is a scam. We had to take grab because our driver never showed. I tried to call and message customer service multiple times. They did not answer and hung up on me. I almost developed heat exhaustion waiting for the driver because there was nowhere to wait near the spot that was not in the sun for 2 hours as they kept stringing me along. This was a disgrace to the entire country of Indonesia. Also they did not over a refund and told us to keep waiting. Even if this company responds to this, it will show that they do not care about what happens to the people waiting for their drivers that never come and they will still charge you despite causing you health problems due to their poor service and outright refusal to answer questions or provide any reasonable expectations of when they will arrive. Avoid this company for your own safety
อูบุด ไป เกาะกิลี, รถตู้ แท็กซี่ + เรือข้ามฟาก, Bali Magir Trans, 30 ต.ค. 2026
JL
Josem LA 4h trip turn up to be 7 hours. Forget to plan anything after booking this trip, you'll be late for sure.
Our trip was for 10:00 but the transfer arrived late and also picked up people with trips starting at 10:30. Why selling two starting hours to keep people waiting?
To continue, at the check-in point, they make you pay a 30k IDR tax not even mentioned in the voucher. And they tell you to wait untill 13:15, in our case, to go to the boat, in a narrow sidewalk with no room to sit and heavy traffic in front of us. At 13:30 we were still waiting for people that were arriving to do the check-in.
After that they took us to wait another time in the boat terminal. Why couldn't just tell us to wait there, with fans and toilets instead of in the street?
We were supposed to arrived at Gili Meno at 14:00. But at 14:30 the boat was leaving Bali.
Arriving at Gili T, no information was given to disembark to go to a smaller boat. we found out from another passenger who told us.
With no real information about the times, what to do and the mess treating the users. The only thing that you can expect for this journey is that you will eventually arrive at your destination.
อูบุด ไป เกาะกิลี, รถตู้ รถรับส่ง + เรือเร็ว, Gili Dewata Transfer, 8 ก.ค. 2026
FC
Finn CLate and very poor communication
อูบุด ไป เกาะกิลี, รถตู้ แท็กซี่ + เรือข้ามฟาก, Bali Magir Trans, 3 ก.ค. 2026
HS
Holly SOur driver Suna was early but didnt mind waiting until we were ready. He communicated well the day before and was very friendly and informative en route. Safe and comfortable journey, and helped us at the port so it was as easy as could be!
อูบุด ไป เกาะกิลี, รถตู้ แท็กซี่ + เรือข้ามฟาก, Bali Karang Tours (Bali Karang Tours), 17 ก.ย. 2025
KD
Katerina DMy driver was early to pick me up, and the car had AC and bottled water. He walked me to the boat company’s office and made sure I had my ticket.
อูบุด ไป เกาะกิลี, รถตู้ แท็กซี่ + เรือข้ามฟาก, Bali Karang Tours (Bali Karang Tours), 30 มิ.ย. 2025
DD
Dona DThe driver was perfect and the service too.
อูบุด ไป เกาะกิลี, รถตู้ แท็กซี่ + เรือข้ามฟาก, Bali Karang Tours (Bali Karang Tours), 5 มิ.ย. 2025
AB
Anja BThe Bus was without aircondition and very old.
อูบุด ไป เกาะกิลี, รถตู้ รถโดยสารขนาดเล็ก + สปีดโบ๊ท, Bali Triptop, 1 มิ.ย. 2025
SN
Sandra NOrganisation hat gut funktioniert. Im Boot war es extrem beengt. Klimaanlage hat gut funktioniert.
อูบุด ไป เกาะกิลี, รถตู้ แท็กซี่ + เรือข้ามฟาก, Bali Karang Tours (Bali Karang Tours), 27 พ.ค. 2025
P
Pablo Fast and uncomplicated
อูบุด ไป เกาะกิลี, รถตู้ แท็กซี่ + เรือข้ามฟาก, Bali Karang Tours (Bali Karang Tours), 17 พ.ค. 2025
EF
Eva FWe were supposed to be on gili air at 2 p.m that day but we were booked on a ferry that left Bali Harbour at 1:45 p.m. In the end we reached the island at 5 p.m. We would have booked another ferry/connection if we had known that because our plan was to have a first stroll around the island and enjoy the first afternoon at the beach. Our transportation to the ferry was good in general although they told us last minute that day when and where the pickup up was. The organization at the ferry was good. The ferry was packed and the seats were very narrow (not a lot of space to sit)
อูบุด ไป เกาะกิลี, รถตู้ แท็กซี่ + เรือข้ามฟาก, Bali Magir Trans, 2 พ.ค. 2025
