I paid more money to secure the 3hr 10 min journey from Gili Air to Sanur where I could have taken a cheaper boat because the delay was over 1 hour as we needed to stop in Nusa Penida to refuel and the Captain had 45 mins to get himself sorted for snack and decided to do it right when we were leaving causing a further delay which caused the over an hour schedule. Overall the journey was 4hr 15mins. No aircon as advertised and the seats had metal springs pointed poking out which nearly tore my shorts!
We had a good sunny day so the journey wasn’t too nauseating but I still had to take medication and breathe deeply so I suggest you sit at the back of the boat and next to the window, ideally have a fan too. You will also be charged 20k for harbour tax which is not part of the ticket price…I struggled to pay the ticket for Mastercard and visa x 2. Had to wait till morning to try again. Support line had too long of a response time.
We left an hour late but I expected it so that was alright. It was sad to see the guys making many trips carrying all of our bags in the hot sun from the waiting area to the boat. I think most people wouldn’t mind carrying their own bag.
I think maybe we had a calm day because this trip was completely smooth sailing for us. We sat up top just behind the captain and had a beer and a boogy to the music. Thank you for ride 😀
In general it was fine, they came and arrived on time more or less. But they didn’t turn on the AC and said it’s broken. Also the boat was jumping so much on the waves, that even I stayed with nausea, which never happens 😃
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 24 ธ.ค. 2023
C M
Corentin M
Vb
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 17 ธ.ค. 2023
T G
Tim G
Everything okay. But it was so warm and they didn’t start the ac. So i think you shouldn’t advertise this.
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 6 ธ.ค. 2023
M R
Maria R
Very disorganized to get into and out of the boat!
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 2 ธ.ค. 2023
J D
Julie D
Great experience! Very comfortable boat!
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 22 พ.ย. 2023
A H
Alex H
I sent them this message yesterday and got no reply yet:
Good afternoon,
The boat I was on today from Sanur to Lombok 07:55-12:00 was delayed by over 80 minutes and passengers were not notified of this planned delay (1.5hr waiting at Nusa Penida).
I would like compensation for this. I paid 360k IDR to ride with Wijaya Buyuk because it was advertised at 4hrs rather than the 4.75 or 5hrs of cheaper options (300k IDR).
I paid 17% more to travel with Wijaya only you get there later than the cheaper alternative and with bo warning or apology.
Thank you
Alex
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 15 พ.ย. 2023
L E
Lorenz E
It was bumpy but there is nothing you can do about it. Also I had a Surfboard and there was no problem.
Overall very good but the boat seems a bit older so only 4 Stars. But price was fair.
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 30 ต.ค. 2023
T P
Tilde P
The boat ride was very smooth! No need to be scared, we read lots of bad rewievs before so we were dreading the trip bit there was no issue at all. The boats are a bit late and they leave aproximatly one hour after schedualed time, but other than that it was smooth sailing!
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 19 ต.ค. 2023
V H
Vanessa H
The staff made a very good job. It is a Ferry of the smaller category, but is big enough to drive pretty comfortable through the partially rough sea.
However, there was a significant difference in the proposed arrival time as per 12go website to the realistic one.
The ferry made a few stops (Gili Air, Lombok, Nusa Penida) and the last one included a break time of 45 minutes.
The proposed arrival time was 15:30. We arrived at 17:00.
Even when asking the crew during the break about the big difference in arrival time they only told us that it is not their fault but the website owner respectively online selling service as they would state wrong arrival times.
A general delay can always happen.
But to deliberately advertise an incorrect arrival time, even though this can in no way be adhered to, is a no-go for us!
The source of the false information should be identified and the arrival time corrected in the booking online tool asap!
Otherwise, it is only to attract customers with a supposedly shorter crossing time, which is actually the same, if not longer, than that of the competitors.
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 14 ต.ค. 2023
R S
Ronja S
The tour was pretty exhausting.
The ferry was meant to start at 12:55. We actually started at 13:30. Before the start we had to pay an extra harbour tax. This was also written on the booking confirmation, so everything’s fine. But it took us another 20 minutes for the whole group and could be organized a better way.
As we started, the staff told us we will first go to Nusa Penida before going to Sanur. We were annoyed because there was no communication about this ain’t advance. As we arrived at Nusa Penida, the staff told us they just had to fill the tank which would take another 20 minutes for us to wait. As it was filled we thought we would start now. But unfortunately they started to fill up the seats again with more people. This took us another 20 minutes. We couldn’t understand why they didn’t do this during filling up the tank.
Then we finally started with an overloaded ferry - two people didn’t even have seats and had to sit on the stairs.
We then arrived more than an hour later at sanur.
The whole trip has just been so annoying and a better communication would be desirable.
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 10 ต.ค. 2023
A E
Ane E
I read many bad comments about this company and i was very afraid of sailing with them. Finally everything was fine. However, the schedule un 12go isn't okey
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 7 ต.ค. 2023
S W
Sam W
I don't think it was technically late, but the schedule on 12go was different to what they told me when I arrived at the pier. It was due to go at 9.55 but when I arrived I asked if it was running on time and they told me, yes it's running on time so they will be leaving at 10.40... Otherwise it was very well organised and the departure and arrival times they gave me when I was at the counter at harbour were accurate.
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 4 ต.ค. 2023
X G
Xenia G
The organization was ok, but water leaked into the boat and it went way too fast.
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 23 ก.ย. 2023
V B
Volodymyr B
Actual departure time is 10.40. The check-in is at one port, but the boat departs from another which doesn’t make sense - wasting a lot of time. The boat ride was comfortable.
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 20 ก.ย. 2023
E D
Ermin D
Our ticket was from bangsal to Sanur but because the boat was delayed, we changed destination to Padang bai and from there we got free shuttle till Jimbaran, but it was more than 3 hour drive because someone else had to stop in Kuta..
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 19 ก.ย. 2023
M H
Marius H
1hour late to leave from nusa penida + 40min to fix the engine.
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 17 ก.ย. 2023
S M
Stephane M
A well-organized company, especially when it comes to baggage transfers.
However, there was no air-conditioning on the boat during the crossing and there was a slight delay on departure and arrival.
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 16 ก.ย. 2023
J H
Judit H
40 minutes late, but we arrived at Gili with all the suitcases. No A/C, just windows opened, and with some water coming in from outside through the windows or the walls... Ask about the boarding point because in the vouchers appears a different one...
Despite all, the trip was not so bad as thought.
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 8 ก.ย. 2023
L T
Laura T
One of the crew members threatened us with not getting into the boat if we didn’t pay the guy that brought us to the harbour. We payed him already and they made us pay twice because if not we weren’t allowed inside! Moreover, most of the passengers, like me, got sick during the trip. The AC didn’t work and it was extremely hot inside, which didn’t help at all. Also some water was getting inside the boat through the windows and got our backpacks wet… the only good thing about the trip is one lady of the crew who was super helpful and nice to everyone.
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 7 ก.ย. 2023
L M
Leandra M
We had a good trip to Gili T with Wijaya buyuk. We could leave our luggage at the harbour and they put it in the boat. We got the tickets without any problems. And bc we were to early at the harbour we ate excelent brunch at the Kuldesak beach bar (next to harbour). You can pay one bintang and take a seat upstairs with good (loud) partymusic. We had a fun trip and only a view minutes delate. I can recommend this company
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 7 ก.ย. 2023
T T
Tautvydas T
Book ticket for 9:50 but they shipped us around 11:00. We had to come to another port to confirm registration, which was inconvenient, because the real port was close to us, so we had to make double trip. It is written that there is AC, but it was not working, so it was hot inside.
One good point, that there was places to sit for everyone.
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 6 ก.ย. 2023
L L
Laura L
Leaves late, had to wait a lot as mentioned previously in the comments. However, boat was fine.
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 5 ก.ย. 2023
P H
Philippa H
We got the boat from nusa Penida to Gili T - very well organised! Journey was smooth and comfortable - easy. The only issue we had was that is said ‘10am’ on our ticket, so of course we arrived an hour early like requested but actually we didn’t even get on the boat til 10:40 and didn’t get to our destination til about 1pm. This is fine if you’ve got nowhere to be! But if you’re on strict time schedules I’d be careful. Overall a good experience!
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 2 ก.ย. 2023
R N
RUBEN N
No air conditioner, the travel was so hot.
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 30 ส.ค. 2023
G N
Giulia N
Journey was okay, boat was late on departure and on arrival
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 10 ส.ค. 2023
O K
Olaf K
Took longer than expected
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 6 ส.ค. 2023
E O
Elias O
Well organized, with the obvious 3/4 hour delay. Apart from that everything went super smooth.
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 23 ก.ค. 2023
F R
Fabian R
The boot didn’t go. We knew th
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 20 ก.ค. 2023
G M
Giulia M
It wasn’t clear where were the checking point and the boarding point, so we almost loose the boat. When we boarded, we waited on the boat 1 hour and we arrived 2 hour later than expected. The trip was ok.
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 11 ก.ค. 2023
A V
Arwin V
Would like to travel straight to Sanur next time instead of stopping at other islands next time, very time consuming.
Also the loud music played on the boat was horrible.
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 2 ก.ค. 2023
G T
Gyorgy T
They changed the boat at Nusa Penida for a smaller one. There were not enough seats for the passengers. The seats were small for a taller man. On the first boat the ACs were too strong, ön the secound boat there were not AC. So that could be the balance.
The arrival time was wrong on the ticket by more than an hour. We went to Nusa Penida and waited for an hour for more passengers. This was not stated on the ticket nor mentioned on the ride until at the pier.
Very slow and delayed but staff good. Too many people on half and not enough seats for everyone.
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 7 มิ.ย. 2023
A M
Amandine M
Great ! On Time at the arrival harbour
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 28 พ.ค. 2023
S M
Sara M
The goat actually leaves from another harbor, so you have to walk and go on the back of a pick up truck with your luggage. It takes 20 minutes to go to the other harbor. I guess we were too late so we left at 10.40 instead of 10.00. Also because of the wait in Gili T and Gili A, I arrived in Lombok 2 hours later than what I was supposed to. The boat was comfortable though
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 15 พ.ค. 2023
D R
David R
The boat is small and overfilled with people. No AC, multiple long stops on other islands, super hot, outside you'll get super wet. The water even gets inside. Worst ferry I ever had.
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 10 พ.ค. 2023
A T
Amanda T
Boat came more than one hour later, when entering there was only space upstairs. The music was so loud upstairs that you could feel it in your chest and ears were painful. They were punching people to buy beers and other drinks and didn’t want to lower the music down after several complains.
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 4 พ.ค. 2023
M D
Merilin D
Nice big boat. Had many stops to Gili Islands. Top deck was a party deck with loud music and drinks. You had to buy drinks if you wanted to sit at the top. Really great vibe going to the islands. Service was good on the boat. Left little late and arrived about 40min late at Gili Air but didnt mind that. Boat ride was quite smooth, we sat at the back with the baby.
เรือเฟอร์รี่ สปีดโบ๊ท, Wijaya Buyuk, 1 พ.ค. 2023
3.8
209 ความคิดเห็นจากลูกค้า
5
36%
4
29%
3
16%
2
19%
1
0%
คาดว่า 81.3% ของนักท่องเที่ยวจำนวน 209 พอใจกับการบริการจาก Wijaya Buyuk เนื่องจากลูกค้าให้คะแนนดี หรือไม่ได้ฝากความคิดเห็นไว้