นอกจากนี้ พร้อมที่จะจ่ายเพิ่มสำหรับการออกนอกเส้นทางหรือการแวะพักเพิ่มเติมที่ไม่รวมอยู่ในการคำนวณค่าโดยสารของคุณ โดยปกติราคาที่แสดงในผลการค้นหาคือราคาสุทธิสำหรับการเดินทางจากจุด A ไป B แต่ก็อย่าลืมระบุความต้องการทั้งหมดของคุณในการเดินทางก่อนจองเพื่อหลีกเลี่ยงความผิดหวัง มิฉะนั้น รถของคุณอาจถูกกำหนดให้เดินทางครั้งต่อไป และพนักงานขับรถจะไม่สามารถทำตามคำขอของคุณได้ทันท่วงที
We booked with RG. They picked us up at the hotel as it was what we book. The taxi drove us to the bus station. And he bought us tickets for a public minivan...hummm...and then no body drop us at the hotel as expected... so it is not what it looks like, like touriste minivan...
Public transport is not the same quality as private transport, even if the driver was very nice with us!
The journey was fine, however 12go's terrible customer service made the pickup far harder than it needed to be. My hotel wasn't in the list of pick up locations, so I selected the closest and emailed 12Go to advise them of the correct address. Despite responding to my first email, they never confirmed they had updated RG, so I had to wait outside the nearby hotel for an hour (the pdf says to be ready an hour early) just in case they arrived early and didn't have my updated location. They finally confirmed they had updated the pickup location several hours after my trip departed. Helpful. It would also help if RG had a WhatsApp number to contact. 12Go told me to contact them directly on WhatsApp but their numbers weren't available there.
Maybe drivers Fone goes ding ding too many times
And he talked on the Fone a lot while driving
But it’s okay I guess
In my country not allowed to use Fone while driving.
We went to busterminal 3 but they didn’t know 12go or RgG adventure.
Finally we find a bus on terminal 2 who went to Udon thani. The driver drove really terrible and instead of 2h we arrived after 3h. But we made it….
First of all it was impossible to communicate with the operator. It was not replying to my WhatsApp messages. We expected to drive in the same vehicle all the way from Pakse to Ubon but it was no the case. The van from Pakse that picked us up at 9am also picked up other 8 or 9 people from different points.
Bus left 20 minutes late. They did not stop anywhere for a toilet break. There was a toilet on the bus but it was not in a condition to use.
Arrived 1 hour and 30 minutes early.
Seats where very small and bus was really old and dirthy.
Problem with the minivan. We went to a garage to change a piece of the wheel so we waited for hours there with no other solution.
We arrived at Nong Khiaw 3 hours late.
I booked with the most expensive carrier because it was the only one that had individual berths. Two German women I met bought the cheapest carrier for $12 less than I paid and we all were on the same bus by an entirely different carrier. I had to share my berth with another man. The mattress was extremely hard and uncomfortable but the road was smooth and we arrived one and one half hour earlier than expected.
We left Luang Prabang with a 2h delay and we Arrived in Nong Khiaw 2h15min behind schedule (6.15pm instead of 4pm). The driver was opening his window and spitting on the road every 10min, and at some point he stopped and brought a durian in the van, giving a durian smell in the van for the rest of the trip. I had no problem with the spitting nor the durian smell but I saw people being disgusted about that so I am sharing with you to improve. Other than that, the van was clean and the driver was sensible on the road.
A cheap way to get to the waterfall in an air-conditioned small bus - BUT they pack you in. Some of us were sitting on plastic stools and others had to stand for the one-hour journey, so arrive early if you want a proper seat!
the driver was 1 hour to late.to take us to the van. as a result, we have to drive to khiaw with a local bus, that cost 120000kip. we are very frustrated.
Reservation was "instant" confirmation, but did not receive confirmation from the vendor until 9pm (via WhatsApp), twelve hours after making the reservation, and less than 12-hours prior to departure. Pick-up was on-time, there is roughly a one-hour window where the driver picks up all 15-pax and luggage. Drive is rough, 125-miles over cratered and dusty dirt roads. Two stops en route (food/restroom). Arrived "on-time" before 3pm.
Pick up location was not clear. Van was old and overbooked, departed 1.5hrs late. Drive was ok, given road conditions. Van then broke down, requiring a 2hr stop to repair suspension, this 7km from Nong Khiaw - no alternate vehicle was called for the remaining 10minute drive.
The driver overfilled the car and accepted more passengers along the way. There were 6 of us on a row of 3, which felt very dangerous on such unpredictable roads, when questioning the driver they just laughed.
Poor organisation
Bus planned at 8am but the company contacted me the day before to give me the meeting point which was wrong and ended in missing my shuttle. On the way back, no clear sign and no clear indication by the company via WhatsApp that just said “please ask the staff”. I tried to call and had no answer resulting in stress for everyone.
The provider was on time and the driver was clearly experienced, and focused on the road. (Luang Prabang to Nong Khiaw transfer)
I was expecting a nightmare after most reviews, so wanted to add my own experience. The van was fully packed with people and luggage (actually we had 1 more person than seats and limited luggage space, which is why I only have 3 stars). When booking you are buying a seat for yourself plus space for one large suitcase. We brought a small carry-on for 2 people and it barely fit. So I do NOT recommend that you travel with a large suitcase!
Otherwise the ride was straightforward. It is a very bumpy road but the driver was on time, did not mess around with his phone and we made it to Nong Khiaw on time. The drive itself was very bumpy but felt safe
No one is able to drive this distance in the time, you say!!! I do not understand, why you don’t adapt the arrival time! No one can reach this!!!
And I can‘t think of any reason, why they drove 2h!!!! in Luang Prabang to collect the people and drive multipel times the same roads!!!
More than 1 hour late at start, almost 2 hour late by drop off. The road are awfull and the van is packed, there's no legspace at all. It at least get you from A to B, but thats it.