We booked a transfer (speed boat) from Phuket to Koh Lanta and from Koh Lanta to Koh Phi Phi with Bundhaya and everything went perfect. The boad came on time, the check-in was super easy, and on the boat we felt safe the whole time.
Smooth check in process, speedboat left on time and was comfortable. Very helpful staff helped to load our luggage on and off the boat, which I really appreciated.
Overbooked,was mean to go straight to Phuket from Koh Lanta but they stopped at phi phi island and picked up more passengers then they realised it’s overbooked and no seats they had to get them out of the boat was just waste of time stopping.
Very pleasant boarding in Langkawi. The upstairs office could pose difficulties for those solo travellers with large luggage.
It would be great if the 12Go booking offered the VIP- we would have splurged (although maybe it was sold out- we booked pretty last minute)
We are confused as to why our passports were collected and kept for the voyage- only to line up to retrieve it in Koh Lipe, and then get in the immigration line. Seems like a step could be saved if passengers were allowed to be responsible for their own documents, as they would on a plane or bus.
Excellent. The driver contacted me on messenger to unsure the hotel adress is right and told me the exact pick-up time. He drove safely, showed us the “check-in desk” at the pier. At the pier everybody was smiling and explained everything. They run across the pier to be sure nobody will miss departure. Speed boat was comfortable and fast. We arrived 1 hour 30
The Phuket-Ko Lanta boat was small and jumpy, but half loaded and thus comfortable. The Ko Lanta-Ko Lipe boat was overcrowded. So called “four seats” benches can seat three people OK, but the fourth person half seats and half hangs in the aisle, killing the back after an hour of such a trip. Overwise boat was good and ran on schedule.
It’s worth doing your research on the conditions. On this day the waves weren’t high (forecast at 0.3m) and the speedboat was absolutely fine to do the 1h30 crossing from Phuket to Koh Lanta. The boat was about 30/40 mins late but nothing major. Check in was easy and good service.
Ferry was almost on time. That was nice since I’ve learned during my trip that ferrys, busses etc in south east asia are rarely on time. It was super cold inside the ferry! It felt like ac was blowing cold air straight from north pole… Also arrival to ko lipe wasn’t that well organised.
Rassada Pier to Koh Lipe. First timers here. They got us to our destination on time, but do not expect a full size ferry nor for it to be a non-stop service. Speed boats are rough, hot and not designed for comfort. Original booking does not mention possible stops like Phi Phi and Lanta. Piers or docks at smaller islands are not safe nor designed for passengers with limited mobility. Fortunately the crew boys take care of loading and unloading your larger bags. Lots of warning signs under the ratings and they’re all valid. Ready them and you will get an idea of what to expect. If it’s a windy day with rough seas get ready for a s***show.
Before you depart…
Search google for how to overcome/prepare for seasickness. (Ear plug, wrist pressure points, meds or whatever might work for you.)
Bring a bunch of plastic bags (for seasickness)
Bring wet wipes for your dirty face after you become sick.
Bring extra supplies to help other passengers trust me it’s for everyone’s benefit.
Go buy as much patience as you can you will need it.
Godspeed
It took aroun 20 more min than what they say it takes. Also, they were over capacity so we were all seated unconfortable. So i wont recommend this guys