IH
Isabel HOur flight was delayed by just 30 minutes. We had provided both our flight number and airline in advance, yet the driver left the airport without us anyway.
Another driver eventually arrived about an hour after we had landed. To our surprise, we were then asked to pay an additional 400 THB in cash directly to the driver. This was extremely suspicious and honestly felt like an attempt to rip off tourists.
When we finally got on our way, things became even more ridiculous. After approximately 20 minutes of driving, the driver made a rather frantic phone call while behind the wheel, suddenly turned around, and drove all the way back to the airport.
Once there, he picked up another Thai passenger, and only then did we finally continue our journey.
To make matters worse, the booking documents contain absolutely no information about what happens in the event of a flight delay.
Overall, this was an extremely frustrating, unprofessional and poorly organized experience. We had provided all the necessary flight information, yet we were left waiting, charged an unexpected additional fee, and subjected to a completely unnecessary detour.
Definitely not the reliable airport transfer service we expected.
Phuket to Khao Lak, Van Shared Van 10 Pax, Call Me Taxi (คอลมีแท๊กซี่), Nov 9, 2026
SK
Sudarat KVery good experience and the driver is very kind :)
Phuket to Khao Lak, Van Shared Van 10 Pax, Call Me Taxi (คอลมีแท๊กซี่), Oct 16, 2026
KC
Kanawut CVery good experience. Great driver and the vehicle is comfortable.
Phuket to Khao Lak, Van Shared Van 10 Pax, Call Me Taxi (คอลมีแท๊กซี่), Sep 4, 2026
AM
Andrew MGreat service - pick up on time and all good!
Phuket to Khao Lak, Van Shared Van 10 Pax, Call Me Taxi (คอลมีแท๊กซี่), Jul 26, 2026
MT
Marisa TReally great service. Driver was professional and friendly. Van was clean and on time. Will definitely use the service again in the future!
Phuket to Khao Lak, Van Shared Van 10 Pax, Call Me Taxi (คอลมีแท๊กซี่), Apr 1, 2026
JJ
Jenson JThe driver kept going on his phone watching videos whilst driving, also driving abit too fast
Phuket to Khao Lak, Van Shared Van 10 Pax, Call Me Taxi (คอลมีแท๊กซี่), Mar 6, 2026
BA
Birgitta ATo many stops
Phuket to Khao Lak, Van Shared Van 10 Pax, Call Me Taxi (คอลมีแท๊กซี่), Feb 10, 2026
ST
Simon TDriver watched videos on mobil phone while driving so he drove really dangerous
Phuket to Khao Lak, Van Shared Van 10 Pax, Call Me Taxi (คอลมีแท๊กซี่), Feb 5, 2026
PO
Philipp OWe waited 1,25h for joining and came also 1.25h later on our destination. In the car, it was so hot. The ac is working, but not as much as it should. And also the driver pauses twice in a 1.5h travel.
Phuket to Khao Lak, Van Shared Van 10 Pax, Call Me Taxi (คอลมีแท๊กซี่), Jan 14, 2026
AB
Alison BThe stated travel time was 3 hours, but it took over 5 hours. I paid for a transfer from Kata Beach and Karon Beach rather than via Patong, but the driver still went to Patong and other places, which cost us over an hour and a half.
Phuket to Khao Lak, Van Shared Van 10 Pax, Call Me Taxi (คอลมีแท๊กซี่), Dec 29, 2025