T
Taylor We left an hour late as there was no signs for where our connection was to leave from. Then once we had found where to wait there was not enough busses.
Then once we had actually set off we stopped every hour. As a result we arrived over 1 and a half hours late to our destination.
Koh Phangan to Ao Nang, Ferry Standard, Future Travel and Service (Future Travel and Service), Jan 21, 2026
FS
Fabienne SThe ferry ride was ok, the rest of it was not.
The organisation was terrible, we didn’t know where to go when the ferry arrived.
When we finally found the van and everybody was inside we stopped after driving for 2 minutes. We didn’t continue the ride for like half an hour. The driver just left the van without a comment. After we finally continued we stopped for a break after just 20 minutes??? While driving, the driver was constantly on his phone, either checking messages or calling someone.
We arrived over an hour late, for no real reason.
Koh Phangan to Ao Nang, Ferry Standard, Future Travel and Service (Future Travel and Service), Jan 21, 2026
FB
Francine BVery very difficult to find the driver and the shuttle, no indication at all !
The driver as kind as he was, seemed to have difficulties to know what to do to drive the guests to the right places
Koh Phangan to Ao Nang, Ferry Van + Ferry, Krabi Transport and Travel (Krabi Transport and Travel), Jan 17, 2026
M
Matthew We caught the ferry to donsak pier , we waited for our connecting mini bus to ao nang Krabi for over an hour, no one with our operator was there to meet us in all that time so we had to pay for a private taxi to take us to Krabi which cost over 3,200 baht so very disappointed with the service provided by 1-2GO.
Koh Phangan to Ao Nang, Ferry Standard, Future Travel and Service (Future Travel and Service), Jan 14, 2026
JK
Jonas KDriver not very friendly and quite a rough and bumpy driver
Koh Phangan to Ao Nang, Van Van + Ferry, Van2Travel (Van2Travel), Jan 8, 2026
SK
Sara KAfter finally finding the right driver from Krabi Travel, we had to wait over an hour until our car was full and we could leave. Other companies had signs at the pier – that was missing! Other travelers also spent a very long time looking for the right driver.
Koh Phangan to Ao Nang, Ferry Van + Ferry, Krabi Transport and Travel (Krabi Transport and Travel), Jan 7, 2026
PG
Pablo GThere was a big lack of information. Absolutely no data about the layover in Don Sak, we didn't know how to get to the van, or if it was even a van or a bus, we didn't know the schedule, we didn't know of a lunch stop was planned and when...
We end up waiting for 40 minutes for the layover and end up having to pay more for a boat on Krabi to reach our hotel due to nocturnal hours.
Koh Phangan to Ao Nang, Ferry Ferry + Minivan, Future Travel and Service (Future Travel and Service), Jan 7, 2026
KV
Kristi VMoved from van to bus when ticket specified van.
Koh Phangan to Ao Nang, Ferry Van + Ferry, Phangan Tour 2000, Jan 5, 2026
LK
Lisa KWe were 2 hours late and nobody knew why.
We stoppee 5 times for nothing. The driver got oit of the bus and then in again. I don‘t know what he was doing.
Koh Phangan to Ao Nang, Ferry Standard, Future Travel and Service (Future Travel and Service), Jan 4, 2026
E
Elisabeth Took way longer, 2 hours more
Koh Phangan to Ao Nang, Ferry Standard, Future Travel and Service (Future Travel and Service), Dec 31, 2025