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Lars WThis is a scam. Never received any tickets after having ordered two train tickets from Vientiane to Bangkok for 2nd class sleeper train. Instead, one blank png file was sent to my e-mail address. 12go must be ashamed for allowing for scams like this. Moreover, contacting 12go was impossible. No refund. No recommendation.
Vientiane to Bangkok, Train 2nd Class Sleeper, Laos Railway by Family Service, Mar 16, 2026
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Robert JThe communication was poor. I was never directly told I would be transferred to Thailand by van then take the train from inside Thailand. 12go Asia didn't even clarify that during several email communications. Eventually had to call the provider whereupon I was able to confirm pickup at my hotel. Was picked up, driven to border, directions at border were just pointing in one direction and saying someone else would pick us up on other side. Had to wait about 30 minutes for other person to show up. We had no idea if we were in the right place of when/if someone was actually going to meet us. We were shuttled to an open air train station with about 3 hours to wait for our train.
Vientiane to Bangkok, Train First Class Sleeper , Laos Railway by Family Service, Feb 9, 2026
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Roselanda The family were very kind and helpful and punctual. They picked me up from hotel and covered all other rides to the train station after immigration. It was also nice to travel with a group.
Vientiane to Bangkok, Train Class 3 Fan, Laos Railway by Family Service, Jan 25, 2026
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Ruch EI booked a first-class ticket, but due to overbooking (which seems to happen far too often, why is there always overbooking?), I was placed in second class. In the end, I paid the same price as a second-class ticket, even though the correct fare should have been almost half of what I originally paid.
The staff were very responsive and kind, and I truly thank them for that. However, despite being informed of the issue three days before departure, I did not receive a proper refund or any commercial gesture. This was especially disappointing since I had booked my train ticket two weeks in advance specifically to avoid this kind of situation.
Vientiane to Bangkok, Train #134 2nd Class AC seats only, Laos Railway by RG Adventure (RG Adventure ), Dec 30, 2025
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Gerd- IIt was great to get a sleeper at the counter that I couldn't get in advance
Vientiane to Bangkok, Train #134 2nd Class AC seats, Laos Railway by RG Adventure (RG Adventure ), Dec 23, 2025
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Julien RDowngrade because of 12go, that book random sleeper place for our familly. A child of 4 years old was placed away from us, alone in a upper sleeper place. Fortunatly, people were nice on the train.
Vientiane to Bangkok, Train #134 2nd Class Sleeper with AC, Laos Railway by RG Adventure (RG Adventure ), Nov 8, 2025
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Emily CThe train is soooo cold! Make sure you wear loads of layers.
Vientiane to Bangkok, Train #134 2nd Class Sleeper AC, Thai Railway (การรถไฟแห่งประเทศไทย), Nov 2, 2025
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Cleo BWe were late to book our tickets so only managed to get 2nd class seats. The toilets qe very good and the AC worked well. You are provided a blanket too which is a nice touch. Once leaving Vientiane you travel 10 minutes across the friendship bridge and then you get off again to go through immigration. The seats aren't the comfiest and they leave the lights on all night. Id also recommend booking directly through the railway company as the information from 12go did not match the reality of the booking. E.g. according to 12go train arrives in Bankok at 5:30am however its actually scheduled to arrive at 7:30am.
Vientiane to Bangkok, Train #134 2nd Class AC seats only, Thai Railway (การรถไฟแห่งประเทศไทย), Oct 2, 2025
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Michael Comfortable train journey into thailand. Train station was quiet and orderly. We did have to pay 10k kip for leaving the country but after some research border officers are allowed to charge for overtime fee. It isnt much money but I dont like supporting corruption.
The train was tidy and comfortable with clean bed sheets and bedding provided. Toilets were good too but bring your own toilet paper as it runs out fast.
Otherwise a great journey I actually enjoyed!
Vientiane to Bangkok, Train #134 2nd Class Sleeper with AC, Laos Railway by RG Adventure (RG Adventure ), Sep 27, 2025
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Mauro It was what I looking for
Vientiane to Bangkok, Train #134 2nd Class AC seats only, Thai Railway (การรถไฟแห่งประเทศไทย), Sep 5, 2025