EM
Ellouise MI'd previously booked with Lomprayah and it was amazing, the bus was great and spacious plus the process of finding the bus, getting tickets etc was so smooth but this was horrible. when you get off the ferry (which was fine) you have no direction at all where to get the van. At the bus stop I had to ask 3 people (it doesn't say on the 12go pdf) and I was just told to contact the driver from my pdf ticket but there was no information regarding this given. Then you're vaguely directed towards a waiting area but if I didn't walk further than what I was told I would've missed the van because there's no signs just lines of drivers. Then our driver sat there for 40 minutes with all of us in the van before he drove off and made like 3 breaks so we were over 1 1/2 hours late
Koh Phangan to Ao Nang, Ferry Standard, Future Travel and Service (Future Travel and Service), Mar 3, 2026
NA
Nikol AEverything was perfect! The ferry was big and spacious and the van was new, clean and the driver was very nice. We arrived a bit later, but that was not a problem for us.
Koh Phangan to Ao Nang, Ferry Van + Ferry, Krabi Transport and Travel (Krabi Transport and Travel), Mar 1, 2026
DN
Diane NFerry and van journey were fine. However difficulty in locating the driver at donsak pier and arrived 1 hour late in ao nang.
Koh Phangan to Ao Nang, Ferry Standard, Future Travel and Service (Future Travel and Service), Feb 22, 2026
JD
Josefin DWhen I came to the pier the buss left whitout me, everyone told me to wait at one spot and then no one showed up, went to the information desk and they called the company snd said they already left. And I was waiting there the whole time. Had to book a new buss and wait for a really long time. It was not nice at all.
Koh Phangan to Ao Nang, Ferry Standard, Future Travel and Service (Future Travel and Service), Feb 11, 2026
NB
Nicholas BOver booked the bus and had to wait an extra hour to leave thong sala. Other than that the transit went smoothly
Koh Phangan to Ao Nang, Ferry Van + Ferry, Krabi Transport and Travel (Krabi Transport and Travel), Feb 5, 2026
AC
Alba CThe driver was very kind and helpful. Nice travel.
Koh Phangan to Ao Nang, Ferry Van + Ferry, Krabi Transport and Travel (Krabi Transport and Travel), Feb 3, 2026
BK
Balazs KWe booked because it said minivan. Of course depending on bookings. It was a big bus full, we picked up people in both ferry ports, waited about an hour until bus was filled up.
Soon after we left bus stopped at petrol Station saying half hour free time. So do shopping... .024420141548E+34;
Instead of 5.10 we arrived at 7.10pm.
No good, don't recommend
Koh Phangan to Ao Nang, Ferry Standard, Future Travel and Service (Future Travel and Service), Feb 1, 2026
FS
Fabienne SThe ferry ride was ok, the rest of it was not.
The organisation was terrible, we didn’t know where to go when the ferry arrived.
When we finally found the van and everybody was inside we stopped after driving for 2 minutes. We didn’t continue the ride for like half an hour. The driver just left the van without a comment. After we finally continued we stopped for a break after just 20 minutes??? While driving, the driver was constantly on his phone, either checking messages or calling someone.
We arrived over an hour late, for no real reason.
Koh Phangan to Ao Nang, Ferry Standard, Future Travel and Service (Future Travel and Service), Jan 21, 2026
FB
Francine BVery very difficult to find the driver and the shuttle, no indication at all !
The driver as kind as he was, seemed to have difficulties to know what to do to drive the guests to the right places
Koh Phangan to Ao Nang, Ferry Van + Ferry, Krabi Transport and Travel (Krabi Transport and Travel), Jan 17, 2026
M
Matthew We caught the ferry to donsak pier , we waited for our connecting mini bus to ao nang Krabi for over an hour, no one with our operator was there to meet us in all that time so we had to pay for a private taxi to take us to Krabi which cost over 3,200 baht so very disappointed with the service provided by 1-2GO.
Koh Phangan to Ao Nang, Ferry Standard, Future Travel and Service (Future Travel and Service), Jan 14, 2026