FB
Francine BVery very difficult to find the driver and the shuttle, no indication at all !
The driver as kind as he was, seemed to have difficulties to know what to do to drive the guests to the right places
Koh Phangan to Ao Nang, Ferry Van + Ferry, Krabi Transport and Travel (Krabi Transport and Travel), Jan 17, 2026
M
Matthew We caught the ferry to donsak pier , we waited for our connecting mini bus to ao nang Krabi for over an hour, no one with our operator was there to meet us in all that time so we had to pay for a private taxi to take us to Krabi which cost over 3,200 baht so very disappointed with the service provided by 1-2GO.
Koh Phangan to Ao Nang, Ferry Standard, Future Travel and Service (Future Travel and Service), Jan 14, 2026
SK
Sara KAfter finally finding the right driver from Krabi Travel, we had to wait over an hour until our car was full and we could leave. Other companies had signs at the pier – that was missing! Other travelers also spent a very long time looking for the right driver.
Koh Phangan to Ao Nang, Ferry Van + Ferry, Krabi Transport and Travel (Krabi Transport and Travel), Jan 7, 2026
PG
Pablo GThere was a big lack of information. Absolutely no data about the layover in Don Sak, we didn't know how to get to the van, or if it was even a van or a bus, we didn't know the schedule, we didn't know of a lunch stop was planned and when...
We end up waiting for 40 minutes for the layover and end up having to pay more for a boat on Krabi to reach our hotel due to nocturnal hours.
Koh Phangan to Ao Nang, Ferry Ferry + Minivan, Future Travel and Service (Future Travel and Service), Jan 7, 2026
KV
Kristi VMoved from van to bus when ticket specified van.
Koh Phangan to Ao Nang, Ferry Van + Ferry, Phangan Tour 2000, Jan 5, 2026
LK
Lisa KWe were 2 hours late and nobody knew why.
We stoppee 5 times for nothing. The driver got oit of the bus and then in again. I don‘t know what he was doing.
Koh Phangan to Ao Nang, Ferry Standard, Future Travel and Service (Future Travel and Service), Jan 4, 2026
E
Elisabeth Took way longer, 2 hours more
Koh Phangan to Ao Nang, Ferry Standard, Future Travel and Service (Future Travel and Service), Dec 31, 2025
TP
Tirion PFerry was great and arrived on time, bus to Krabi took longer and added 1.5hours onto the estimated arrival as driver kept stopping despite no one wanting to stop
Koh Phangan to Ao Nang, Ferry Standard, Future Travel and Service (Future Travel and Service), Dec 7, 2025
SM
Sara MArrived 2 hours delayed as the van stopped nearly every half an hour
Koh Phangan to Ao Nang, Ferry Standard, Future Travel and Service (Future Travel and Service), Nov 10, 2025
BR
Ben RThe ride went well, overall. Problems started when arrived to Surat Thani. We had suitcases and baby stroller but we had to take narrow and long stairs, unlike the onboarding which was same level as cabin.
The van itself was old, driver tried to make us pay him for hotel delivery and instead of straight drive like was promised, he stopped two times for more than an hour total.
Koh Phangan to Ao Nang, Ferry Standard, Future Travel and Service (Future Travel and Service), Oct 20, 2025