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Martin Bus turned up late driver didn't give me a ferry ticket and left me stranded on Koh Chang had to get a private car now they are fighting me instead of giving me a refund avoid this terrible service
Koh Chang to Bangkok, Ferry Ferry + Bus, TransBaanTon, Mar 10, 2026
NL
Nathalie LDisappointing experience overall. I asked if my hotel could be added as a pickup point since it was only about 500 meters away and on the way, but the request was refused, so I had to walk there with my luggage.
Communication during the trip was very poor. We were dropped off without explanation, didn’t know we had to take our bags, and were suddenly rushed to run for the ferry at the last minute. After the crossing, we had to wait about 1 hour and 15 minutes for the bus.
The bus to Bangkok was extremely old, with terrible suspension and very smelly toilets, making the journey quite uncomfortable.
For comparison, Ko chang Transport was much better organized: friendly staff, we stayed in the same van on the ferry, and everything was smooth and well coordinated. Trans Baan Ton felt much less organized.
Koh Chang to Bangkok, Ferry Ferry + Bus, TransBaanTon, Mar 8, 2026
L
Louise Great door to door service! 😁
Koh Chang to Bangkok, Ferry Bus + Catamaran, Boonsiri High Speed Ferries (บุญศิริเรือเร็ว), Feb 20, 2026
L
Lilly They trip was actually really okay👍. The only downside was that my husband was eaten a life by bedbugs in the bus from the Pier to bangkok. His whole body is covered in itchy bedbug bites.
Koh Chang to Bangkok, Ferry Ferry + Bus, TransBaanTon, Jan 22, 2026
OL
Oleg LPunctual but the wait for the coach after the ferry was too long (1 hour)
Koh Chang to Bangkok, Ferry Ferry + Bus, TransBaanTon, Oct 27, 2025
RV
Remy VTransfer from white beach still wasnt there at 13.00 so went with a cab to the ferry, i need to buy a new ferry ticket to, cause they dont accept the digital ticket.
Koh Chang to Bangkok, Ferry Ferry + Bus, TransBaanTon, Sep 1, 2025
SF
Simon FEfficient, on time and well run. No complaints at all
Koh Chang to Bangkok, Ferry Ferry + Bus, TransBaanTon, Jun 17, 2025
BJ
Bibin JIt was good. The bus was comfortable. The pick up was on time. It was a professional experience.
Koh Chang to Bangkok, Ferry Ferry + Bus, TransBaanTon, Jun 9, 2025
TN
Tom NWorst transfer provider I’ve ever had to use.
Late pick up with a car that was too small.
They just dumped us off near the ferry terminal where we had to guess where to go (nobody spoke English) and then drag our whole luggage onto the overcrowded ferry.
Once arrived we had walk with our luggage in 32 degrees heat only to find out we have to check in at a different counter we only found by accident. The bus we were meant to go on was already full so we had to wait another 30 minutes. By then over 2 hours went by and we hadn’t even left the trat ferry terminal. The bus that finally came smelled like a portable toilet that hadn’t been emptied in weeks. The seats very hard and uncomfortable and the power plugs that were there did not work either. So if your phone is out of battery you won’t be able to find the way to your hotel, provided you make it to your destination at all. The whole journey took almost 10 hours instead of the promised 7.5.
Koh Chang to Bangkok, Ferry Ferry + Bus, Boonsiri High Speed Ferries (บุญศิริเรือเร็ว), May 6, 2025
CP
Corrado PLate and bus
Koh Chang to Bangkok, Ferry Ferry + Bus, TransBaanTon, May 3, 2025