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Tushar TSCAM ALERT! DON'T BOOK!
Pathetic service by BBC Khaosan. Only the first bus from Khaosan to Surat Thani is good. After that - your journey will be hell.
Bangkok to Phuket, Bus Bus Express, Bangkok Booking Center, Jan 22, 2026
LG
Lucas GThey didnt tell us to board the ship, so we missed it and have to pay new ticket
Bangkok to Phuket, Bus Express, Montanatip (Montanatip), Jan 22, 2026
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Eugenio It took 2 Hours more and 20 min break with 14 rude is not enough.
However overall it was good
Bangkok to Phuket, Bus Express, Transport Co (บริษัท ขนส่ง จำกัด), Jan 20, 2026
HZ
Hein ZGreat service and excellent.
Bangkok to Phuket, Bus VIP, TravelBusAsia, Jan 17, 2026
KN
Kamal NUnlike many other trips i had this is the beat
Bangkok to Phuket, Bus Express, Lignite (ลิกไนท์ทัวร์), Jan 9, 2026
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Sheetal SNice comfy bus- could help though if staff understood english. However overall was a good trip.
Bangkok to Phuket, Bus Express, Transport Co (บริษัท ขนส่ง จำกัด), Jan 8, 2026
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Lucy NEVER BOOK WITH THIS COMPANY!
The bus was meant to leave at 4 o’clock was delayed by two hours which we didn’t find out until we got there then we was told it will get to Phuket for 7 am at 4 am. It stops off in the middle of nowhere and you’re told to wait for three hours till the next bus comes so altogether it took us 19 hours and we didn’t get to Phuket till 11:30 and was left in the middle of nowhere for 3 1/2 hours until the next bus come and you can’t get a taxi as it’s not near anything.
Bangkok to Phuket, Bus Express, Tara Tour and Travel (ธาราทัวร์แอนด์ทราเวล), Jan 1, 2026
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Sirene GThe departure was at 8:25 PM and the scheduled arrival in Phuket was 10:45 AM, but we arrived around 8:00 AM+. It was very fast and smooth. The conductor was very kind and always smiling. They gave us a lot of free snacks at night, then again in the morning, and even served hot coffee which was really good.
I don’t think I’ve ever been disappointed with bus services here in Thailand. My first experience was in Chiang Mai when I joined the Pocari Sweat Trail 2025, and the service was already excellent.
By the way, I’m Filipino, and compared to my bus experiences in the Philippines, this is totally different. Thailand’s bus service is really the best! Booking through 12Go was also very fast and hassle-free. ⭐️⭐️⭐️⭐️⭐️
- Sai
Bangkok to Phuket, Bus VIP 24, Lignite (ลิกไนท์ทัวร์), Jan 1, 2026
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Vivian MGreat travel, the app website 12go still very bad, shit feedback and horrible informations. And you work with scammers
Bangkok to Phuket, Bus Bus + Van, Holiday Travel Agency (Holiday Travel Agency), Dec 30, 2025
AP
Amey PBus from Bangkok to Surat Thani was good ...after that they shifted to a local bus and bus took around 7-8 hours stopping almost every stop till Phuket bus terminus ....overall ok ok experience considering the price
Bangkok to Phuket, Bus Bus + Van, Holiday Travel Agency (Holiday Travel Agency), Dec 30, 2025