AK
Aristea KTo be honest I didn’t have high expectations of a 10 hour bus journey however I was blown away by the service and quality of the journey. I was travelling by myself so I was a little nervous but I felt so safe the entire time. We were provided with water and snack and at the lunch spot we could exchange our ticket for free lunch which was delicious. The seats fully reclined back and I slept majority of the journey. I enjoyed it so much would definitely do again.
Bangkok to Chiang Mai, Bus Express, Bangkok Busline (บางกอกบัสไลน์), Jun 12, 2026
P
Phoo Wide leg room is so comfy
Bangkok to Chiang Mai, Bus Express, Bangkok Busline (บางกอกบัสไลน์), Jun 5, 2026
KT
Kiet TEverything was good wxcept the toilet, the floor wasfull of water and toilet was full with water and poop.
Bangkok to Chiang Mai, Bus Super VIP, Sritawong Tour (Sritawong Tour), Jun 4, 2026
M
Michela Overpriced (not sure if it's 12Go upcharge) for the service and quality of the bus/ride. Upper deck very bumpy, hard to sleep. Usb charging not working. Bus was clean, blanket water and snack provided.
Bangkok to Chiang Mai, Bus Super VIP Bus, Sritawong Tour (Sritawong Tour), Jun 1, 2026
K
Katharina well organized, comfortable, affordable and safe
Bangkok to Chiang Mai, Bus Express, Bangkok Busline (บางกอกบัสไลน์), May 31, 2026
AC
Apoorva C(1) my leg rest adjustment wasn’t working (2) the AC was making the space too cold (3) the blanket was too small to cover me fully (4) they took the blanket away too soon, much before the arrival
Bangkok to Chiang Mai, Bus Super VIP Bus, Sritawong Tour (Sritawong Tour), May 28, 2026
SB
Sandra BThe seat was confirmation but tight. Hallway was tight too making it difficult to walk.
The bathroom in the bus was absolutely not usable by women. There was a bucket with water on the side of the toilet. You could not when try to sit.
If you cannot wait it would be terrible.
Bangkok to Chiang Mai, Bus Super VIP, Sritawong Tour (Sritawong Tour), May 21, 2026
HS
Helis SIt is probably one of the best bus rides you could get on the Bangkok-Chiang Mai route. Quite a bit of leg room and reclining seats. The bus felt a bit outdated, but it is still quite comfortable. There are a few simple things that would make this journey better. Like wifi in the bus, or at least one quick stop in the middle. Because the toilet gets quite stinky over the almost 11h bus ride, also the entertainment system/ screen was very old, there are movies but for watching you need your own earphones.
Another thing what bother us was that the girl working as a server in the bus was racist against my partner.. Polite customer service would be something to think about..
Bangkok to Chiang Mai, Bus Gold Class, Nakhonchai Air (นครชัยแอร์), May 20, 2026
CR
Cara RIt was a smooth and mostly comfortable journey, however our second bus driver was quite rude and drove quite recklessly.
Bangkok to Chiang Mai, Bus Express, Bangkok Busline (บางกอกบัสไลน์), May 17, 2026
BO
Bastien OThe journey was generally fine, and the staff were friendly, but we had booked comfortable buses and that wasn't the case at all; the seats were hard, with no legroom.But let's look on the bright side... It's the land of massage, so it's a great opportunity to discover the local culture.
Bangkok to Chiang Mai, Bus Express, Sritawong Tour (Sritawong Tour), May 15, 2026