L
Lonne It was the best organised bus company we used in Thailand so far. We got a small snack and a bottle of water after we got on the bus and made a stop at midnight where we could get free, basic, Thai food. It is still a bus, so it wasn't extremely comfy, but it was definitely fine. We arrived about 1 hour earlier than expected.
Bangkok to Chiang Mai, Bus Express, Bangkok Busline (บางกอกบัสไลน์), Dec 3, 2025
SG
Susanna Gno english information, bus was running late, felt not safe on the road
Bangkok to Chiang Mai, Bus First Class, Nakhonchai Air (นครชัยแอร์), Dec 3, 2025
LS
Lili SAfter the booking the waiting to confirm isn’t immediate. I had several msgs saying we had to wait for confirmation, when we got one with seats assigned, we then received another saying that they are still waiting don’t understand why 12GO doesn’t have immediate confirmation as they are the processors! Very confusing
Bangkok to Chiang Mai, Bus First Class, Nakhonchai Air (นครชัยแอร์), Dec 3, 2025
YV
Yasmin VThe seats where a lot better than in other busses. A lot of room en we got a welcome treat and a blanket. That was very sweet. For this long trip this was the best you can get for this price I think. The only thing that was less comfortable was the VC. It was very cold and we couldn't regulate it much. Oh jeah and the buss driver was also very kind.
Bangkok to Chiang Mai, Bus Super VIP Bus, Sritawong Tour, Dec 3, 2025
AR
Adrian RBus accident
Bangkok to Chiang Mai, Bus Super VIP, Sritawong Tour, Dec 2, 2025
EI
Eirin IThe seats were ok. Not that much leg room but otherwise fine. Made some stops along the way, wish they kept the lights of on the stops, so they don’t have to wake up everyone. Once at like 3 in the middle of the night the bus driver who seemed to be in a very bad mood woke me up for a random ticket check? Don’t see why that was necessary as they’d already checked the ticket when we boarded the bus.
Bangkok to Chiang Mai, Bus Super VIP Bus, Sritawong Tour, Dec 2, 2025
GM
Gernoth MThank You. Great Service.
Bangkok to Chiang Mai, Bus First Class, Nakhonchai Air (นครชัยแอร์), Dec 2, 2025
AV
Alan VThe ticket I bought trough 1,2 go was 300 Baht More expensive then at the ticket counter
Bangkok to Chiang Mai, Bus Super VIP, Sritawong Tour, Dec 2, 2025
AB
Allan BYour website showed the bus leaving Bangkok at 14:00 and arriving in Chiang Mia at 00:30 the next day. The bus actually arrived 1.5 hours later at 02:00 due to many local stops. Recommend you reflect more accurate arrival time.
Bangkok to Chiang Mai, Bus Express, Bangkok Busline (บางกอกบัสไลน์), Nov 30, 2025
GB
Gil BIt doesn’t have information about the check in counter. We had to check on several counters where to go.
No information about the stop in the middle of the trip. No one advises passengers how long the stop is or that we are entitled to have a free meal.
The bus was very torn, our power outlet was not working and there was a clinging metallic sound right on top of our heads.
The AC outlet was broken and it was impossible to close it.
They offer a blanket, a water bottle, some juice and a sweet snack.
Departed on time and arrived a little later.
Bangkok to Chiang Mai, Bus Bus VIP32, Next Step Journey (Next Step Journey), Nov 30, 2025