FC
Federica CThe first bus was late but nobody told us anything just a lady at the beginning that did not give us any information,closed the store and left after the initial departure time. we waited for 40 mins without news and with no one at the pick up point.
Then the second overnight bus was HORRIBLE, it stinked like pee for the whole time, the toilet was not working, the seats were extremely narrow and small, not to mention that it was stopping literally every hour turning the lights on, so it was impossible to sleep. No WiFi, no phon plugs, just a 10 hours nightmare. For the same price you can get a much better service. I definetly not reccomend
Ao Nang to Bangkok, Bus Express 44, Jarinthon Tour, Feb 23, 2026
SS
Sura SVery bad seats. Not even water bottle was provided.
Do not go by the things mentioned in the amenities because none of them were provided, the charging points are broken, not even a water bottle was given you can forget about snacks and food.
The seats were very uncomfortable. We couldn’t even stretch our legs. Forget about sleeping.
Initially was taken to a place three hours away in a mini bus, then transfer to this So called bus.
A very bad experience, wouldn’t suggest to anybody
Keep your expectations low if you’re booking one.
Ao Nang to Bangkok, Bus VIP Bus, Bangkok Travel Plus, Feb 14, 2026
CM
Chloe MThe bus departed 2 hours left, we had little information regarding this, when asked we were told they were waiting on another bus coming however, a bus that had been sitting there the whole time we were waiting was used. The bus was listed as VIP with wifi, chargers etc, there was no wifi and the under seat chargers did not work. Driver was pretty grumpy too. Seats did recline right back and a blanket was provided. We arrived into Bangkok over 2 hours later than scheduled, thankfully made my next flight.
Ao Nang to Bangkok, Bus VIP Bus, Bangkok Travel Plus, Feb 6, 2026
ME
Melisa EPleasant ride, comfortable bus and everything as planned
Ao Nang to Bangkok, Bus Luxury class, TravelBusAsia, Feb 2, 2026
PG
Prachi Gbus from Krabi to Bangkok: I booked ao nang transfer to bangkok khao San road and the description said that we will transfer to different van or bus in surat thani and that is actually what is happening. The same van which picked me up also took us from ao nang to surat thani. The van driver from ao nang to surat thani was playing English pop songs on a display screen TV so that was a good entertainment as I never get to watch videos of the songs I listen all the time. We reached surat thani stop at 7:06 PM starting from 4:00 PM at my pickup. Bus started moving at 8:10 PM from surat thani and they stared boarding around 7:50 pm ish. Seats full reclining as expected and 2+1 structure so spacious. No wifi or atleast no password given. Blankets given but nothing else. AC was not too cold initially and later it was manageable with the blanket they gave. Bus dropped us few minutes before 5:30 AM.
Regarding pickup, be patient and someone will come to pick up at your hotel. I was getting nervous because my time was 3:30 pm in the ticket but I was picked up at 4:00 PM so I contacted the Bangkok bus travel's Whatsapp number (I just tried the number given in 12goAsia's ticket and it worked and they replied promptly).
No water or snacks were given which was fine with me. The bus stopped around midnight for less than 20 minutes at a big food court kind of area with really good and clean posh bathrooms. There were also bathrooms and food options to buy during the transfer at surat thani.
Ao Nang to Bangkok, Bus VIP Bus, Bangkok Travel Plus, Jan 21, 2026
H
Harrison Lots and lots of stops to pick up other customers. Arrived on time, drivers safe and comfortable, but takes about 3 hours longer than just driving straight there.
Ao Nang to Bangkok, Bus Express 44, Jarinthon Tour, Dec 18, 2025
S
Sara The driver arrived on time, drove courteously, and the bus was very clean. It was a VIP bus that brought me to the bus station just in time. The WhatsApp staff answered my questions well and kept me informed of the departure time in advance. Throughout my journey, I had a very pleasant experience.
Ao Nang to Bangkok, Bus Bus, Nor Phuangphet Transport (Nor Phuangphet Transport), Dec 14, 2025
AH
Angelique HThe pickup point send by email Was not correct
Ao Nang to Bangkok, Bus VIP Bus, Bangkok Travel Plus, Dec 6, 2025
KK
Khadija KThey change pickup time without informing anyone. but I contacted them and they told me that they have delay so I should wait to 4PM. Even at that time no one showed up I tried to concated them again but no onr answer anymore. I have to be in Bangkok before 8AM next day but no more bus so I had to book a flight and after almost 3hours from normal pickup they called me but i already bought a flight ticket 🙃. So far this is the worst operator I have seen. Also i contacted customer service after sending them the screenshot of our discussion they told me they will check with the operator then respond to me but no one responded 🙃
Ao Nang to Bangkok, Bus VIP Bus, Bangkok Travel Plus, Nov 23, 2025
D
Dimitar big comfortable bus. I have no complaints. Everything was within the normal range. There is a transfer in Surat Thani. If you are coming from Bangkok and continuing to Phuket, Krabi, Phi Phi, etc. you will have to be transferred to a minibus. The procedure is the same if you are coming from some of the mentioned resorts. The departure is by minibus, after which you will be transferred to Surat Thani on the big bus. I am satisfied with the Travel plus trip.
Ao Nang to Bangkok, Bus Express, Bangkok Travel Plus, Nov 17, 2025