The driver was waiting for us at the airport, he was very kind and helpful. He gave us a tour around Colombo and was very friendly! Even allowed for a quick stop and photo! Great value for money!
計程車 舒適雙人座, Stef Lanka Tours, 2023年10月28日
M J
Mika J
Overall experience was great but unfortunately due to broken passenger seatbelts that couldn’t be used at all is the reason for this review not being excellent. Safety first!
計程車 舒適雙人座, Stef Lanka Tours, 2023年8月27日
H T
Hiroko T
I was not happy with the price increase which I got notified of after making payment. This shouldn’t happen at all… but I eventually accepted it and paid extra. The service was excellent though, he even got me a cup of coffee and a small pack of nuts on the way.
計程車 舒適雙人座, Stef Lanka Tours, 2023年6月25日
C W
Caren W
There was an extra fee that wasn't added until just before the trip. Even though it had only been booked the day before.. Did they not know?
Excellent service, the driver provided a high standard of customer service. I would highly recommend using this company.
計程車 舒適三人座, Stef Lanka Tours, 2022年4月29日
B K
Bartlomiej K
Mr Pasindu was a very helpful an kind driver. Everything on time. Excellent. Thank You for your service.
計程車 舒適三人座, Stef Lanka Tours, 2022年4月14日
R A
Rainer A
First of all: excellent and careful driver. Pickup in time, arrival time 1 hour later, but no problem for us.
It was the second time we used the company Stef Lanka. And it was the second time, that the booked car for 2 pax was not possible, so that we had to pay more for a 3 pax car. But when we looked at the booking platform after accepting the higher price, the cheaper car for 2 pax was still offered. How that? Wants Stef Lanka make more money? Sorry, but we felt ripped off.
計程車 舒適三人座, Stef Lanka Tours, 2022年3月20日
C T
Cherry T
The driver arrived exactly on time. He was pleasant and chatty. He drove safely and he checked we were okay and didn’t need anything else on arriving at our destination. Fantastic Stef Lanka tours.
計程車 舒適雙人座, Stef Lanka Tours, 2022年3月17日
J M
Jonas M
Amar was already waiting at the airport for me. He was very nice and brought me savely to my Hotel.
計程車 舒適雙人座, Stef Lanka Tours, 2022年3月6日
H F
Hillary F
about 45min into our trip the drive pulled over to get breakfast, leaving us in the car by the side of the road - not a huge deal, but definitely a little unexpected. didn't wear his mask most of the drive, was scrolling through facebook on his phone while driving and passing cars on busy winding roads which didn't feel safe, and kept opening his door while driving to spit out onto the street. when we got to Negombo we had to direct him to the hotel with google maps - since we put our hotel info in when booking would have thought he'd know where we were going. and lastly, one of the seatbelts in the back wouldn't fasten.
計程車 舒適雙人座, Stef Lanka Tours, 2022年2月25日
D B
David B
Brilland service and great driver
計程車 舒適三人座, Stef Lanka Tours, 2022年1月22日
F J
Franziska J
Car and driver was excellent.
計程車 舒適雙人座, Stef Lanka Tours, 2021年12月4日
T M
Thera M
They were on time and efficient. The driver drove a little fast on the windy mountain roads for our liking but we also understand that driving styles are different than what we're used to. If you easily get car sick, I would not recommend driving or having a driver as the route is rather windy. Thanks for being able to support this request within a days notice and your responsiveness!
計程車 舒適三人座, Stef Lanka Tours, 2020年2月25日
N S
Nicholas S
Chandilka... was extremely helpful in finding our villa which had changed name ... Sri Lankan help personified. Would gladly recommend Chandilka. He must be part Scottish. Thank you. Nick
計程車 舒適三人座, Stef Lanka Tours, 2020年2月17日
C D
Caroline D
We were 2 minibuses rather than one (for a party of 7 with lots of baggage), as the booked one had suffered a puncture. 12Go were quick to call about this to apologise though. The replacement buses were a bit old with AC not working, but the drivers were very friendly and got us to our destination efficiently. The booking experience was well handled by 12Go as they had been unable to book us train tickets for this journey but were able to sort us out minibus via their website instead. You do pay more by going through 12Go but this extra cost was justified in this instance by the convenience of the whole process
計程車 八人座小巴, Stef Lanka Tours, 2020年1月4日
J E
Janina E
Perfect service, nice driver and comfortable car.
計程車 八人座小巴, Stef Lanka Tours, 2020年1月3日
G C
GIELISSEN C
Friendly driver who brought us safely to our destination. Only the confirmation took a little longer but eventually I received the email. Everything was perfect!
計程車 舒適三人座, Stef Lanka Tours, 2020年1月3日
K N
KEIICHI N
Safe driving and on time.
計程車 舒適三人座, Stef Lanka Tours, 2020年1月1日
J V
Jennifer V
Our driver was a super, nice young man and very safe. However, the van he had to drive is very very old and seat belts could not be found in half of the seats. Every time we leaned on our chairs something would fall off, and it was all very cramped. We recommend getting this driver a better van!
計程車 八人座小巴, Stef Lanka Tours, 2019年12月31日
J V
Jennifer V
Our driver was super helpful and the van was clean and comfortable. The driver recommended a couple of spots for overview photos and even a visit to a tea plantation which we really enjoyed. It was a long drive along winding roads and he was very careful and a good, safe driver.
計程車 八人座小巴, Stef Lanka Tours, 2019年12月30日
J J
Jussi J
Very good service and safe driver
計程車 舒適三人座, Stef Lanka Tours, 2019年12月27日
E M
Eimear M
Excellent service!
計程車 舒適三人座, Stef Lanka Tours, 2019年12月23日
T L
Thomas L
Vijitha is an amazing driver and a lovely guy. He was very accommodating and patient, and made the best of a very testing journey with pouring rain and landslides. I would recommend him to anyone travelling to Sri Lanka.
計程車 舒適三人座, Stef Lanka Tours, 2019年12月22日
E L
Elizabeth L
Representative waiting for us. Very helpful. Showed us where to change money and purchase SIM. Vehicle comfortable and driver pleasant
計程車 八人座小巴, Stef Lanka Tours, 2019年12月21日
K G
Kenton G
Great friendly service. Our driver took us out to have a traditional sri Lankan brekky and had great knowledge of the areas. Definitely recommend.
計程車 八人座小巴, Stef Lanka Tours, 2019年12月19日
K M
Kevin M
Prompt service, comfortable car, wonderful driver! Thank you so much!
計程車 舒適三人座, Stef Lanka Tours, 2019年12月18日
M D
Mark D
Car was 1.5 hours picking us up and no notification / we were chasing them for an update; for a 6 hour drive taking us to airport didn't need that poor start. Van was average , comfortable but damaged rear window stuck up with plastic. Driving overall was ok and second driver very good we had to tell drivers a few times to slow down , nothing silly. We caught train up from Colombo and Kandy to Ella and although takes a bit longer so much more relaxing - if you have the time. Vans in Sri Lanka choose carefully.
計程車 舒適三人座, Stef Lanka Tours, 2019年10月22日
M B
Michael B
Very good although slightly worried that the car engine management warning light was on for the whole journey!
Driver very nice, friendly and helpful. Would recommend.
計程車 老四人座迷你小巴, Stef Lanka Tours, 2019年8月3日
K S
Kelly S
Pick up was there when expected and had our train tickets for the following night. Went like clockwork. Thank you for you help.
計程車 舒適雙人座, Stef Lanka Tours, 2019年7月22日
M M
Matt M
Stef Lanka over promised and under delivered with the service we purchased from them. We booked a taxi from Ella to Mirissa with Stef Lanka for a cost of $113USD and from the pictures and information they sent us they gave us the impression that our car was to be a late model, comfortable car with AC and a driver who helped us with our heavy bags.
Instead, Stef Lanka sub-contracted this 4hr + ride to a 3rd party driver with a non-AC van that was not very spacious. Don't get me wrong, the driver of the non-AC van was nice, and his service was good, but it seemed like he had no idea what we had signed up and paid for with Stef Lanka. He also said that his daily pay rate for our drive was 700 RUPEES, which, if true, means Stef Lanka tours is making a HEAP of money from tourists and paying the people who actually do the work for them very little. Which is sad (but all based off our drivers information, which may need to be taken with a grain of salt).
I would suggest you do your research more thoroughly before booking a taxi with Stef Lanka tours, as I left our ride feeling very sad.
As such, I rate the 3rd party contractor who drove us 4 stars, while I rate Stef Lanka tours 1 star.
計程車 舒適三人座, Stef Lanka Tours, 2019年7月19日
W M
William M
Great service, lovely driver, very professional, comfortable and totally seamless