Very hot and cramped, unorganised. But had no issues with rough sea conditions
渡輪 快艇, Semaya One, 2024年4月29日
S C
Sasha C
Easy to book and great service.
渡輪 快艇, Semaya One, 2024年4月28日
E D
Eva D
The actual departure at Bangsal, Lombok was at 13:30 (not 13:00 as planned). At 13.00 you walk together from the office to the harbor. There you have to pay another IDR 10,000 per person for the harbor Taxi (don‘t know exactly for what). The boat was quite full (boat stops beforehand on the Gili Islands) not everyone got a seat. We had one stop on Nusa Penida. Travelers to Nusa Lembongan had to change to another boat here.
We arrived in Sanur at 4.50 pm. The duration of the trip always depends on the weather and waves. It was a bit wavy for us. All in all, the trip was ok, as usual for Indonesia / Asia.
渡輪 快艇, Semaya One, 2024年4月23日
D S
Darren S
Left 30 minutes late, nearly missed my snorkeling trip. Semaya always does this, just post the real times.
渡輪 快艇, Semaya One, 2024年4月9日
M P
Matisse P
Toaster oven experience
Ticket said 1hr45, literally took 4hrs.
I just wish they announced realistic travel duration.
No AC at all very hawt in there
Otherwise staff is nice
渡輪 快艇, Semaya One, 2024年4月5日
R H
Robert H
They get you from place A to place B, but the ship and timing and everything is horrible.
渡輪 快艇, Semaya One, 2024年4月4日
S B
Stefan B
Everything worked well. Pickup from the hotel were on time. The ferry ride took about 2,5h with best weather conditions. We arrived 2 hrs later than expected.
The air condition on the ferry didn't work.
渡輪 經八丹拜聯程, Semaya One, 2024年3月28日
D G
Deanna G
Poor! The boat was 2 hours late. Nowhere on the ticket did it say there would be a stop with a boat transfer 35 minutes before our destination.
渡輪 快艇, Semaya One, 2024年3月27日
A S
alhadi S
very Late coming and the machine of fast boat its very late
渡輪 快艇, Semaya One, 2024年3月19日
P J
Payman J
Horrible -
渡輪 快艇, Semaya One, 2024年3月15日
D G
devyn G
the trip took longer than it was supposed to. there was no air con.
渡輪 快艇, Semaya One, 2024年3月12日
B M
Benny M
Bad boat, not possible to stand as roof was low. No AC, old boat that not at all felt secure
The bat was more than one hour late
渡輪 快艇, Semaya One, 2024年3月8日
S W
Sander W
Booked a ticket, arrived and was told it was overbooked, got on the boat in the end but they made it quite stressful. A/C barely worked so it was insanely hot on board.. Cheap though..
渡輪 快艇, Semaya One, 2024年3月8日
A R
Adam R
Departure time and route changed without notice
渡輪 快艇, Semaya One, 2024年2月29日
V A
Van A
Was expecting the worst from all the bad google reviews, but everything went pretty smoothly. First boat was very hot to Nusa Penida but on the second one, even though without AC, there was enough wind to stay comfortable. I would suggest the company to have “vomit” bags handy as there were only 2 windows from where people who got sick could go relieve themselves. Had the ride been more rough, the consequences could be catastrophic!
渡輪 快艇, Semaya One, 2024年2月23日
N H
Nina H
way over the estimated time
渡輪 快艇, Semaya One, 2024年2月12日
J B
Joanna B
We went from Nusa lembongan to Gili T and all was good. Boat came on time, they loaded and unloaded luggage fast. We had to change boats in Nusa penida. I am cutting one star as the first boat (from Nusa lembongan to Nusa penida) was shit - hot, no place to sit, no air, people were boiling in there. But fortunately it was a quick one and then we changed boat to a nice one.
渡輪 快艇, Semaya One, 2024年2月12日
O R
Odile R
Boat smelled of petrol the entire ride. Hard to look outside so a bit seasick. Left 45 minutes later than planned (although the operator said at check in already it would leave half an hour later).
I actually booked another boat, but they changed the time and departure harbor. 12go emailed me about this asking if i wanted to cancel. I sais yes, because it was inconvenient for me. Then I never heard back again.
渡輪 快艇, Semaya One, 2023年12月22日
T H
Tessa H
Travelled with Semaya One to Gili Air and back. Both times the boat left on time. The ride takes 2,5 hours included stop at Gili T and Lombok on the way back.
First boat was more comfy than the second one, had a very bumpy way back.
They could be more communicative about the traveltime, stops and where to put your luggage ( gili T was stored the back of the boat, gili Air in the front)
渡輪 快艇, Semaya One, 2023年12月16日
M J
Michael J
Every went well
渡輪 快艇, Semaya One, 2023年12月14日
Y L
Yuying L
Boat was overbooked, seats were extremely cramped with my seat not having a seat back, poor airflow / AC. Friendly enough staff, no safety presentation. Luckily the weather was good enough to sit on the top deck for space and fresh air. Luggage handling was very casual, make sure they don’t offload your luggage at the wrong stop. Harbour ‘donation’ of IDR10k enforced by locals was quite abrupt. Heard other fast boat operators had nicer boats, and better service.
渡輪 快艇, Semaya One, 2023年12月6日
C D
Catherine D
Two hours of intense petrol fumes was not great! Otherwise ok!
渡輪 快艇, Semaya One, 2023年12月1日
C H
Christopher H
Everything was great. The only thing I would say needs to be addressed is that we had to change boat. This wasn’t mentioned prior to leaving. A heads up would have been appreciated. Overall, great and affordable service
渡輪 快艇, Semaya One, 2023年11月29日
K K
Kristina K
The staff was friendly but we didn’t get any information about that boat change in Nusa Penida. The first boat was old, windows were cracked and on that bumpy ride I felt a little bit uncomfortable, if the ride will be good.
渡輪 快艇, Semaya One, 2023年11月16日
E C
Emma C
The man in the check in desk was unfriendly and didn’t want to cooperate
渡輪 快艇, Semaya One, 2023年11月15日
F D
Finn D
First boat was ok & not mich space but ok...but the second boat we changed to was even smaller and there was no leg room it was very hot I nearly collapsed -10 stars for second boat
渡輪 快艇, Semaya One, 2023年11月14日
I E
Iman E
Too expensive. The local people give you wrong information, so they can sell it to you overpriced and before you can go on the boat you have too pay tax again and after the arrival you also have to pay, to enter the island. The boat was okay.
渡輪 快艇, Semaya One, 2023年11月12日
E T
Eya T
Was very anxious about the journey after hearing a lot of horror stories. It was better than I expected. The van was old, there was no ac and the windows wouldn't go down; luckily there was only 3 of us so we had some room to ourselves.
渡輪 經八丹拜聯程, Semaya One, 2023年11月11日
D L
Darren L
Fast and Great customer support. Everything went as scheduled. I will use again for sure
渡輪 經八丹拜聯程, Semaya One, 2023年11月9日
N V
Nina V
The other reviews are pretty bad, but we were somehow lucky. OK it's hot on the boat, ok they are always late but this is part of the island life. Staff was nice on the ground
渡輪 快艇, Semaya One, 2023年11月6日
T G
Tanja G
Boarding on time good in Gili T, but we didn’t knew that we have to drive to another Gili Iland and Lombok, because of that we arrived at 12:15 instead 11:15 in Bali, i asked some guests from Lombok there arrivaltime was 11:40.. why by us 11:15? If we knewd tgat we took abotherone boat..
渡輪 快艇, Semaya One, 2023年11月4日
J J
Josefin J
Smooth trip. Everything was on time. We had to change boat in Lembogan to one going to Sanur but it was no problem. Friendly staff and no worries!
渡輪 快艇, Semaya One, 2023年11月4日
J J
Josefin J
So many horror storys about the boat to Gili but from Lembogan to Gili it was no problem. Have nothing to compain about. Everyone got a seat, no delays and the staff was so friendly!
渡輪 快艇, Semaya One, 2023年10月31日
N S
Nadessin S
Very late !
渡輪 經八丹拜聯程, Semaya One, 2023年10月29日
A M
Andrius M
We were late to departure. There is no AC. Small space for person, feels like in oven.
渡輪 快艇, Semaya One, 2023年10月26日
T W
Thomas W
Easy
渡輪 快艇, Semaya One, 2023年10月22日
A C
Alexandra C
We got to the port one hour before departure & the boat ended up leaving at 10, instead of 9:30. The boat was packed & there was some people left without seats. The page I booked through stated that there would be wifi & a toilet, hence why I booked with them & there was neither of these. I would never expect wifi or a toilet but I had paid above the cheapest rate as these were identified as being on the boat. The boat was VERY hot & not an enjoyable ride at all.
渡輪 快艇, Semaya One, 2023年10月20日
P R
Pieter R
Easy to book a ticket
渡輪 快艇, Semaya One, 2023年10月15日
M R
Meegan R
Nearly got off at the wrong stop.no one was checking
渡輪 快艇, Semaya One, 2023年10月13日
D N
Daniel N
Late late late late. They departed late, they arrived late. Ac not working
渡輪 快艇, Semaya One, 2023年10月12日
T H
Till H
Good: the boat was on time, they divided the luggage in gili air and trewangan. Staff was very friendly and helpful
Not so good: AC wasn‘t working, windows were closed by the passengers sitting next to it, due to the splashwater. Therefore it was a bit like in a sauna 😅
Tip: it you geht your Ticket - don‘t forget to purchase your harbour tax ticket at the Counter close to the jetty
渡輪 快艇, Semaya One, 2023年10月10日
L K
Leszek K
We were boarding at 11 instead of deprating, then spent 30 mins in the boat waiting for another to come, overall 45 mins late to Gili Trawangan.
渡輪 快艇, Semaya One, 2023年10月4日
S V
Sophie V
The staff and the boat were beautiful just windy so we got a bit wet up the top but nothing the boat driver could do, definitly wasn’t his fault we could have moved but enjoyed the experience. Make sure you sit up the top it’s a much nicer ride
渡輪 快艇, Semaya One, 2023年10月3日
L C
Luc C
Not sure why other reviews aren't so great. They might have sailed in bad weather. But everything went well on our trip - check in was quick, the boat boarded and left on time and sailing was smooth. It took about 2 hours to reach Gili T from Bali.