河內辦公室坦姆科克換乘明德車站休息站薩帕河內內排機場國際航站樓T2156 Tran Quang Khai薩帕百洲汽車站Quang Giang Office奠邊府577號下龍SET諾伊拜國際機場河江旅舍團結辦公室寧平SET沙壩SET諾伊拜國內機場Bai Chay Bus Station廣寧三菱Ninh Binh Bus Terminal北河汽車站Ket Doan 旅行社河江陳富100號海防陽京越南國家石油集團河江SET吉婆島 SETTbus 寧平木倉柴汽車站Dong Gung Bus Station河江辦公室SSBHai Phong SET美亭辦公室內排機場國內航站樓T1河江明開坊60號白齋汽車站奠邊府SSB龍邊現代
巴士 臥艙41, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2023年5月5日
R B
rachid B
Je suis arrivé 3h00 avant la prise en charge initiale (changement de vol), je les ai appelé et ils sont venu me chercher pour avancer mon trajet.
Très bien.
巴士 VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2026年9月8日
Y M
Yana M
When we arrived to the ferry terminal before cat ba island, our bus driver just left us there. We paid to be taken all the way to cat ba town. There were only two of us left for this part of the journey so I assume this is why (they decided it wasn’t worth their time), but nonetheless felt ripped off. The driver kind of laughed at me when I said he needed to take us there because that’s what we paid for (google translate). Otherwise the bus was comfortable and left on time.
巴士 VIP 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2026年8月28日
P K
Peter K
Everything went well.
巴士 VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2026年7月22日
L D
Luuk D
Driver was driving very fast through the bumpy roads and I was flying through the cabin sometimes. We had to be there 30 min before departure, but when we got there 30min before we had to hurry because they wanted to leave already.
巴士 VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2026年7月20日
B C
Bruno C
The driver was late (15 min at the start and 45 min au the end). In the office, no people to help us..and the bus was really in a poor state!
巴士 快速、直達, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2026年7月13日
L C
Lisa C
The bus was comfortable, but ageing - not as modern as other bus lines. The driver was friendly and we arrived on time at the airport. I was disappointed as the ISB charger was not working (don’t think k any in the bus were). Our flight boarding passes are on our phones, and our ride from Sapa 6 hours so we could not use our phones for the trip as we could not charge them. Made for a long boring trip. I am not sure why we had to meet at Hey Hotel office when we could have just gone to where the bus was - the staff there were just sitting around on their phones, joking and laughing and actually did nothing with us - we got there a little before we had too and they were grumpy with us and told us to come back at 9:30 (it was 9:15).
巴士 VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2026年7月7日
S M
Skyler M
We booked a vip sleeper bus and we were put into a tiny bed sleeper bus where they had kicked a small kid out of one of the beds so another person could sleep and he was sleeping on the floor and it took twice as long because we had to stop at 15 different places because they were doing deliveries to shops
巴士 VIP 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2026年7月5日
S B
Sophie B
bus was 35 mins late to pick us up
巴士 VIP 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2026年6月28日
T T
Thi T
I did not like the way the bus smell and when we were 2h late, I already told my family to come and pick me up at the designated time.
Being late is fine. Happens every now and then. I would just appreciate for the drivers and employees to inform the people on the bus about the delay and let them know what time they arrive.
巴士 VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2026年6月22日
A B
Auxane B
Smell so bad. It was horrible. And no USBC for charge the phone.
巴士 VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2026年6月21日
A P
alessandro P
it was my first experience with a sleeping bus. what a fantastic experience!
巴士 快速、直達, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2026年6月20日
T T
Thi T
The bus was cool inside and I felt comfortable. They could have put toilet paper and handwash in the toilet but otherwise I am satisfied. 🤩
巴士 VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2026年6月17日
L Z
Ludovic Z
We were advised to go at the rear of the bus. Not at the front because the driver is smoking !!!
We couldn’t take our bag where there were biscuits or drinks .
And when the bus started we got aware there was no water in our place
巴士 VIP 22, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2026年6月2日
E B
Elena B
very smooth easy trip to cat ba, lots of stops for toilet
巴士 Tourist Bus + Ferry, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2026年6月1日
A M
Aviv M
Uncomfortable beds. Very small. Disgusting blankets.
The bus stop so many times, to pick up small cargo. The driver droved like crazy.
Very bad experience.
We changed bus, that was quick and nice, especially because the second bus was great, but also stop many times.
巴士 VIP 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2026年5月11日
P A
Paul A
No information and didn't stop where we had requested then had to find a taxi to our final destination
巴士 VIP 22, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2026年5月6日
R S
Rod S
It was chaotic at the bus station but ok after that - bus was good
巴士 VIP 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2026年5月4日
J K
Jitka K
It was okey.
巴士 VIP 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2026年5月3日
B O
Bill O
Overall not great, broken seats that force you to stay laid, cushion that doesn't stick in place, curtains torns... Staff does the very minimum and explain nothing so quite confusing, almost 4 hours without a stop...
巴士 VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2026年5月2日
F P
Faustine P
No water in the bus, no pillow, the sockets didn’t work, and the « bed » was very hard.
We ask us to come 30minutes in advance but the bus was 20minutes late.
巴士 VIP 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2026年4月20日
O I
olivia I
bus itself was comfy and clean but the meeting place was a bit unorganised. some people that were waiting got told to get on a bus at 9pm instead of the 21:30 that we all booked. the drive took a lot less time then it said so we actually arrived at 4am instead which was an issue for us.
巴士 VIP 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2026年4月18日
L B
Lucie B
Thé bus was one your late. The seats were deteriorated, the blankets not very clean.
巴士 臥鋪40, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2026年4月15日
L J
Lillian J
Not an organized company. If you’re a foreigner I would pick another company. Not bad but definitely more for the locals
巴士 VIP 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2026年4月12日
P C
Patricia C
It made me very anxious to have to wait for confirmation about the ticket instead of getting it right away. The bus was crowded and the seat/beds were small and narrow, but they fit me fine and the price was great.
巴士 VIP 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2026年3月27日
N I
Natasha I
The cabins were so nice! But the pickup point is incorrect it was down the road so we nearly missed it.
They over booked the bus so said we had to share (we didn’t have to in the end) we also arrived 2 and a half hours early and they didn’t drop us at the right location so we were put in a dangerous situation with the Taxi drivers.
The bus was good condition but we were put in a dangerous situation. The taxis drivers swarmed us where we were dropped & threatened to beat up our grab diver!
巴士 VIP 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2026年3月22日
N G
Natalia G
Lost my shoe that was attached to my bag in the hold. Opened everyones curtain to let them know of bus stopping which I didnt think was necessary
巴士 VIP 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2026年3月20日