We left 30 minutes late which at first wasn't a big deal but ended up arriving over 4 hours late. The staff were super friendly and helpful though so no complaints there. When I booked the ticket it said we would receive snacks and food. We ended up having to buy our own food at the border crossing and the snack was a very tiny croissant.
巴士 优沃斯尊贵型37, Giant Ibis Transport (Giant ibis Transport), 2023年1月1日
PC
Paul C
宽敞舒适的躺椅 细心的司机和细心的助手 7 小时的旅程中没有厕所,但巴士确实在途中停靠
此評論係自動產生翻譯
Large comfy reclining seats
Careful driver and an attentative assistant
No toilet on board for a 7 hour journey but the bus does stop on route
巴士 快速、直達, Long Phuong Cambodia, 2022年12月17日
ID
Iwan D
总体来说是一次舒适的旅行。工作人员英语说得不好,但至少他们尽力提供帮助。
此評論係自動產生翻譯
Overall a comfortable trip. The staffs dont speak english well, but at least they try to help.
Very comfi seats, easy border from Phnom Penh Cambodia to ho chi minh Vietnam. They had stops for toilet and the drivers are very friendly,helpful,courteous. the employees/driver are made everything easy to check in the border for us. I would Book again. It was a very Nice experience!
Read "horror" stories about this company and the moc bai border, but everything went really smooth. We had a huge bus with just 7-8 passengers. The airco worden, and the wifi worked when we crossed the border and were in Vietnam. The staff guided us through all customs and it was very comfortable and easy. Highly recommend this company since it also the cheapest we could find (atm).
Very convenient transportation. Affordable, Bus clean and conformable. Trip last a bit longer than expected
A bit lost during border crossing as staff did not speak english but by following the group it worked.
巴士 半臥艙, Kumho Samco (Kumho Samco), 2022年6月27日
JA
Judith A
Bus was ok. Shame the staff in the office in HCMC allow people to come into their office and hassle you into transport to your hotel at rip off prices. They could easily tell them to stay outside
巴士 优沃斯尊贵型37, Giant Ibis Transport (Giant ibis Transport), 2024年6月13日
V
Vanessa
The bus is reasonable, but it can be a little uncomfortable for taller people, as some seats don't have enough space to fully stretch your legs, and we were unlucky (I'm 1.73 tall). A few seats had the material (fake leather) a little damaged, but my seat luckily had its cover intact. The air conditioning can be strong at some times and they don't provide coverings on the bus, so I suggest you take a blanket or sweater on the trip as it can be cold. There was a small bottle of room temperature water free of charge at each seat. The trip was relatively uneventful, but none of them spoke English, so communication is limited. You get off at stops, for example, without knowing exactly how long you have to break to eat or go to the bathroom, or even when they take your passport, without telling you what will happen, when they will return it, what you should do, if you have already arrived at the final destination or not, then you end up getting a little lost and going with the flow without knowing what will come next. When we arrived at the final part of the journey, about a little less than an hour before reaching the center of Ho Chi Minh, we would need to get off the bus and take the final journey by Van, but I believe that due to their lack of organization, there were no enough seats in the Van, and we had to wait for the next car. They said the next car would arrive in 15 minutes, but it actually arrived 2 hours later. At least, halfway through this journey (after an hour of waiting super tired in the heat) the employees at that bus stop kindly made us wait comfortably inside an air-conditioned bus and gave us fresh water, they were very kind and polite. In the end everything worked out and we arrived at our destination. Important: If you need a visa to enter Vietnam (this depends on your nationality), only board the bus if your visa is approved, as visa on arrival is only possible when you enter the country through the airport. When entering by land, by bus or car, there is no way to obtain a visa on the spot and you have to arrange the visa in advance.
巴士 臥艙, Khai Nam Transport, 2024年4月26日
DN
Dayanna N
The overall trip was quite ok. We arrived about 2 hours late mostly due to traffic and the time spent when crossing the border.
The bus does not have a lot of leg room, but it’s manageable. Also, we had enough brakes, they provide slippers, water and a free lunch.
You will need to leave the passport and the visa (if required) when leaving PP, and they will help with the visa procedures. When exiting Cambodgia I had to personally go to the office, and when entering Vietnam you need to take your luggages and go through customs (there is a line for groups). Also, you will need to change the bus at some point. The communication in English was limited, so I mostly followed what the other passengers were doing.
Overall, it was a good price value for the journey.