Useless the film on board: no-one was watching it and the volume was very disturbing. Air conditioning on the rear seats was not working. Driver not good.
Finalement on a mis plutôt 5 heures que 4 avec pause contrôle de police et retard
Les filous a la mise des bagages en soute on réclame de force un tips
Mal aux cou le lendemain (dos d âne)
The bus driver are very bad driver
We come 1,5h later in Luxor
He was always the road talk with the phone and drive
After break he has forgett 2 person on the break point and must come back.
You think it's a 4 hour drive but it took like 5.30 hour to get there. We've stopped 4 times (one to go to the toilet). You don't have a lot of space, the airco doesn't work enough and the service isn't that good. They ask for tip for your luggage but if you refuse and you say that it is included they say OK. They departed on time.
盧克索 到 赫爾格達, 巴士 超級豪華艙, Go Bus, 2023年5月19日
EV
Emile V
The Bus was really dirty.
盧克索 到 赫爾格達, 巴士 Super Go D, Go Bus, 2026年10月20日
MD
Meriam D
Absolute disaster and zero support. Their supplier called me before validation to confirm an error and promised a cancellation and refund. Yet 12Go validated the ticket anyway. At the station, my name was NOT on the passenger list, meaning the service was never provided. I had to buy another ticket out of pocket to secure my trip. 12Go ignored all my emails and follow-ups. Unacceptable.
盧克索 到 赫爾格達, 巴士 Business Class DD, Go Bus, 2026年10月19日
F
Feiyu
Our bus had flat tire on the way which has delayed our arrival time from 13:30 to 15:30. However a thumbs up to the driver who has dealt the incident professionally!
盧克索 到 赫爾格達, 巴士 超級豪華艙, Go Bus, 2026年10月13日
GM
Garance M
The bus was ok, but we arrived really late
盧克索 到 赫爾格達, 巴士 標準艙, White Bus, 2026年10月8日
GB
Gabriel B
Not on time
盧克索 到 赫爾格達, 巴士 Super Go D, Go Bus, 2026年10月8日
VE
Vani E
Unauthorised insurance charges of EGP6397 + EGP6397 for a return bus ride from Hurghada to Luxor. I had not ticked include insurance as I have travel insurance. They charged me EGP12,794 for travel tickets worth EGP1,671. I disputed it and the support person said that they will refund it and then there was no email confirmation. When I emailed their support service, someone named Otto said my tickets are non refundable so the insurance fee (unauthorised scam) cannot be refunded. I blocked my card and informed my bank of the scam (luckily, there wasnt enough money in that card for the EGP12,794 (NZD 435.78) to be processed. I have since cancelled that debit card as I am afraid they will try to put it thru again.It was illegal and unethical. Furthermore I paid EGP954 for a Business Go Bus leaving Luxor to Hurghada on 30th Sept 2026 at 5 pm. The ticket agent contacted me on Whatsapp to say that bus is now cancelled and he put me on the regular bus at 2.30 pm so I had to change my Luxor plans. I asked 12Go support person Otto about a refund because my ticket cost is now EGP717 but again he said that nothing can be done because my ticket is not refundable. I will never use 12Go Asia again because of all the dishonesty, lack of transparency and poor service. After making much noise, they refunded a small amount of TBH something and had insurance on my ticket (I DID NOT ASK FOR INSURANCE BECAUSE I ALREADY HAVE TRAVEL INSURANCE). Most difficult Agents. Very dissapointed
盧克索 到 赫爾格達, 巴士 Business Class DD, Go Bus, 2026年10月2日