Impossible to reach the meeting point. No information given, no message or call, no reimbursement ! Scandalous !!!
巴士 Limousine, G5Car Limousine, 2024年5月23日
EH
Emilie H
We had to change from VIP bus to regular bus just before arriving to Ho Chi Minh. I don't know what happened on the road but we arrived more than an hour late even tho we were picked up on time.
Excellent support service. Bus took 2h longer then scheduled.
巴士 臥艙41, Hanh Cafe (Hanh Cafe), 2024年3月18日
DC
Darryn C
We accidentally went to the wrong DucDuong office before our bus trip from Mui Ne to Ho Chi Minh City but the staff at the office and on WhatsApp that we had been communicating with prior were both so helpful and made sure the bus came to collect us at the second office so that we wouldn't miss it
巴士 VIP 22, Duc Duong Bus, 2024年3月5日
AB
Andressa B
We had two problems with this bus, first they stopped 30 minutes before arriving in Saigon without saying anything, no one understood what was going on, the driver turned the engining off, we had no air-con for a few miutes, then one of the drivers start shouting at us from outside making gestures to us to leave the bus, then we saw they changing our bags/suitcases to another bus (a very bad and old bus, with no air con). In the end our backpack got completely wet with a dark liquid from the bus, which made our clothes in the backpack wet and dirty as well.
I checked the day before departure at Hanh Cafe. I felt it was good, because they seem to forgot us. But then they picked us up at Hotel and everything went smooth. Outside district 1 we had to change bus due to cuty regulations. This is uncomfortable and took a lot of time. Also the sleeping bus is VERY uncomfortable if you're around 1.95m tall. But the kids liked it a lot.
巴士 VIP 33, Grouptour (Công ty du lịch quốc tế Grouptour), 2023年9月1日
ND
Nikolaj D
Everything was realt good. Clean bus and arrived one hour earlier. Not much honking and careless driving.
巴士 VIP 18 快速, Grouptour (Công ty du lịch quốc tế Grouptour), 2023年8月23日