Nice MY

Điều hòa quá lạnh. Người lái xe ồn ào nói chuyện với đồng nghiệp. trễ 45 phút.

Khởi hành và đến rất đúng giờ với một khoảng nghỉ ngắn ở giữa. Bạn cảm thấy an toàn và mọi thứ diễn ra tốt đẹp. Chỗ ngồi chắc chắn thoải mái để ngủ qua đêm nhưng lại quá mềm trong 4 giờ lái xe. Hệ thống giải trí không hoạt động và bật và tắt điều hòa không khí liên tục khiến nó trở nên rất lạnh hoặc ấm.

Xe buýt đã rất cũ và không như trong hình. Còn không thì được...

Mọi thứ đều theo thứ tự! Sảnh chờ cần được cải tạo nhưng chuyến đi thật hoàn hảo.

Hơi thất vọng. Văn phòng điều hành xe buýt ở trong tình trạng rất tồi tàn. Chiếc xe buýt rất khác so với hình ảnh được quảng cáo và nhìn chung ở tình trạng tồi tệ. Mặt khác, chuyến đi rất thoải mái và tương đối đúng lịch trình.

Mình lên xe từ Penang về KL thì được thông báo là họ không nhận vé điện tử trên điện thoại của mình như ở KL và văn phòng chỉ là đại lý chứ không giống KL nên phải tính thêm phí in từng vé. Xe buýt có nội thất cũ hơn, bản thân điều này không phải là vấn đề, mặc dù không thoải mái bằng xe buýt từ KL. Họ chiếu những bộ phim tiếng Anh, tiếc là đã được lồng tiếng và chỉ có phụ đề tiếng Anh. Vấn đề chính là vì một bữa tiệc gồm 3 người, tôi đã đặt chỗ trước nên tất cả chúng tôi đều ở cùng nhau, chỉ để được thông báo rằng chúng tôi không thể có chỗ mà tôi đã đặt do xe buýt gặp sự cố trước đó. Người lái xe lịch sự và xin lỗi về tình huống này, tuy nhiên khi tôi đặt chỗ và trả tiền cho những chỗ ngồi cụ thể, tôi cho rằng đây là những chỗ tôi có. Tôi đánh giá cao đôi khi có những tình huống xảy ra ngoài tầm kiểm soát của bạn, điều này sẽ không khiến khách hàng phải trả giá. Chắc chắn những người đã đặt chỗ phải được ngồi trước sau đó xếp những hành khách còn lại vào những ghế khác. Trân trọng, D Moynihan

Very professional handling from booking to arrival. The seats of the (older) bus were comfortable and provided a lot of legroom. I wished there was an option (a net or similar) for personal items to put in during the trip, but it didn't bother a lot. The multimedia screens at the seats didn't work, but it's not a big deal either ;)

Happy with the service provided. Bus arrived pretty much bang on time (15 minute delay), made a food / loo stop half way through the journey and the seats were comfortable.

The picture was not the same as the bus provided.

All Perfect, nice driver

Bus was good but the waiting room needs hell of an improvement .

The toilets could be cleaner but the journey and coach was nice

We left on time and arrived close to on time. Bus was a bit old but clean enough.

Jag vet inte om det är kotym att damen som skriver ut en beställd och betald biljett ska ha något extra. Det ville kvinnan på Sungei. Resan funkade bra. Vid ankomsten till Singapore blev jag frånåkt i Woodlands, men det kan ha berott på att det krånglade lite med mitt boende i Singapore. Det får jag själv ta på mig. Började som enda passagerare, men fick byta buss på vägen. Det var väl OK det också, och förståeligt.

But was clean and comfortable. Bus driver was a lunatic. Speed limiter alarm was ringing for the whole journey. Coming down one of the big hills, he was going so fast that if another vehicle had pulled out it would have been game over. Very bad driver

Travel time is around 6 hours, the bus is old and nobody help in taking luggage on-off

The AC wasnt working on the bus, so departure was delayed by 30 minutes. Otherwise the trip was perfectly smooth. The busy stops at KL Sentral before the final stop at old KL station.

Very comfortable ride ! Would definitely recommend

Bus needed cleaning.

Bus was on time &Very comfortable

Awesome comfort

Arrival was ~30 minutes late. Bus was comfortable, but a little dated.

Great service

It was a very relaxed ride from KL to Penang. 5+

Very comfy bus ride from KL to Penang. No delay, arrived exactly on time. Good driver. Entertainment didn't work, I think. But who needs it on a bus ride? Better look outside and enjoy landscape. Recommended !!

The people were nice, but that’s also the only thing that was pleasant from the trip. The waiting room was very old and uncomfortable. It looked like it was an abandoned house - the toilet was disgusting, the couch was ripped with cracks in it and the room had no ceiling. On the site they said it would take around 4,5 hours to get to the destination. In real it took them more than 8 hours. We could have accepted some delay, but this was almost double the time they said.. very disappointing. Besides that the bus was not clean and comfortable at all. Everywhere were stains of food and drinks from the previous passengers. Also the bus had a bad smell to it. I would not recommend this bus to others. You can better take the plane to spare time.

Long voayage en bus car beaucoup de bouchons. Mais service correct.

Very comfortable chairs that recline and have USB ports for charging. Easy and comfortable journey.

Salio el bus a horario pero por tráfico llegamos hora y media tarde al destino. El bus estaba limpio y cómodo. El aire acondicionado muy fuerte (llevar abrigo). Solo ofrecen una parada para ir al baño y comprar snacks.

Excellent Trip.

Good

It was in time but the bus was sooo dirty! Anyway big seats and confortable bus.

Everything fine, took a little longer than expected, but there was a lot of traffic, so it wasn’t the drivers fault

All great. Very funny destroyed boarding lounge

Very comfy and clean would definitely use again

Booking online went smooth, if you print out your ticket then you're good to go. The Old Railway Station in KL is a bit out of shape, but doesn't really matter. The bus departed on time and despite being a bit out of shape, has comfortable and specious seats, which made the trip pretty pleasant. We stopped once for a toilet/food break and arrived a little later than stated, due to traffic jam outside the city. All and all I would recommend!

Bus was clean enough and comfortable. Didn't take as long as stated on 12go, but we expected that already. The lobby at KTM railway was in horrible shape, but you only have to wait there for half an hour and it's air-conditioned

Bus arrived on time, lots of leg room. Only downside was that the bus smelt a bit of urine.

On time leaving, arrival delayed due to road works. Coach comfortable but cold! No real complaints.

Good service. If you book online, when you get to the bus station you must head upstairs to get your ticket printed (this costs 1 ringgit). Nice bus, very roomy seats. Our bus ran a little late that stated but not by too much. I would recommend this service.

Not so clean bus. Power station not working. TV not working. But the seat is rather comfortable enough for me take naps once in a while. Receiving area is soooooo not clean!!! Everything’s broken.

Very good bus, comfortable. A bit dirty though. We reached the final station before expected, good point. The stop could be more then 10 min.

12go apps didn’t show the actual photo update of the bus.

Bus left exactly on time Seats were nice and comfortable Price also very good

Good journey, air con a little too cold

Super comfortable and smooth ride. Would definitely travel with Nice again.

Most comfortable bus trip ever! Seats were very comfy, lots of legroom and the possibility to charge your phone if you bring a usb cable.

Amazing bus with huge seats and lots of space!

Convenient!

Excellent service! Prompt start, on time arrival and very alert driving