The bus was on time, the border crossing was good from the company and the food was fine. Our bus was quite battered with a lot of mosquitos on it but the driver was good and staff friendly.
The departure time was set for 9:30. As a result, I ended up waiting for quite a long time—since before 7:00—which threw off my plans in Pakse. I thought the bus service itself was fine, though.
At first, I thought it would leave exactly at 8:00 AM, but in the end, it was delayed by an hour and a half, departing at 9:30 AM. I wish the transportation company would improve their clocks to be accurate and stick to the scheduled departure time. I was worried I wouldn't make it on time, so I rushed to get here.
Did not receive instant confirmation or any other confirmation after payment later on
Tickers were issued at the counter in Ubon Ratchanthani Bus Terminal
after presenting 12GO Email confirming payment - no Vaucher..
No Bus as scheduled at 08.00 to Pakse. Bus left Bus terminal at 0930+5min.
I think this would be a fine service, but my flight was delayed, so I was not able to take the bus that I had booked. This is not the fault of 12go. I will try to use your services in the future.