The ferry we booked that was scheduled at 1, was cancelled but luckily the ferry before was delayed. But we were not told that until the last moment and left in confusion.
The ferry is very old, but surprisingly the AC was working fine. All in all okay, but will checkout other provider‘s next time.
The driver to the port was on time and fast.
Gebucht habe ich Van+ Fähre es wurde aber Bus+ Fähre daraus. Leider war die Bus- Station am anderen Ende der Stadt. Bis ich dort war vergingen 40 min. Das ist am Anfang der Buchung nicht ersichtlich und kostet im Vergleich zu der gebuchten Strecke viel zu viel.
Pick up was on time and easy to find. Then we were brought to a travel agency downtown Surat Thani where we had to wait for nearly two hours. From there, another driver brought us to the ferry terminal. Both drivers drove way too fast. At the ferry terminal we were informed that our ferry was cancelled so we had to wait for another one and a half hour. Raja ferry operates with very old ferries and turns out Seatran (newer boats, on time service) would have been the better pick.
Supposedly the suitcases were too big. They were normal commercially available suitcases with 16 kg. We had to pay extra. There was no receipt either. System to get money out of customers' pockets?
สุราษฎร์ธานี ไป เกาะสมุย, รถตู้ เรือเฟอร์รี่ + รถตู้, Nor Phuangphet Transport (Nor Phuangphet Transport), 27 มี.ค. 2026
J
Jessica
I'd like to give a 5-star review. The organisation and communication were excellent, and every staff member we interacted with spoke great English. We genuinely could not fault the service we received today.
The whole journey was seamless, even though we were initially unsure about our pickup point.
When I sent my location, the team came straight to us. They were extremely helpful, polite, and clearly wanted to work with us to make everything easy.
It was honestly the best experience we've had during our time in Thailand.
สุราษฎร์ธานี ไป เกาะสมุย, รถตู้ เรือเฟอร์รี่ + รถตู้, Nor Phuangphet Transport (Nor Phuangphet Transport), 15 มี.ค. 2026
RF
Roni F
Everything was clear and easy,the staff was helpful,the ship was clean,it was on time.erfect.
