Booking was easy. The office staff were super helpful and friendly. The minivan was so uncomfortable and hot, air con want great. The driver also made many stops along the way to pick up boxes and deliveries which added lots of time onto the journey, so it was a lot longer than advertised.
The experience was great this is our second time using 12go Asia I would defiantly recommend using it!! I accidentally booked the wrong date and released when I revived my booking voiture we was leaving for Puket the day after so I did panic but they got 12goasia sorted it out for me perfectly!! The bus journey itself was good it took 30 mins longer than expected but that’s ok. We got to stop off to stretch our legs and eat half way through. Are bus was completely full so we didn’t drop off loads of locals like I have read in the comments so I can’t comment on that. The one downside was that our bus didn’t have the best ac it was very hot outside and colder in the van but still got enough for me to be sweating a little bit.
The seat that was allocated to me (the last seat on the van) had big parcels under the seat which prevented me from putting my legs on the floor. I sat with legs up in the air. The driver was also picking up passengers on the way and collecting and dropping parcels. Not a good experience at all!
The driver does pick up and drop off Thai locals at various destinations, but it was a smooth ride with some beautiful scenery along the way. He will stop at various locations in Phuket if you ask which was very nice for us since our Hotel was along the way.
He stopped a lot of times not only for new passengers but also seemed to have some kind of package delivery service as well. At one stop he loaded a living chicken in a package into the car which you very well could smell and hear. Otherwise the transport was good, seats a little bit small, but guess they’re made for smaller people here in Thailand. The bus was cooled down which was great and he even made a stop for eating, drinking and toilet.
Left on time. Excellent driver who was friendly & drove sensibly on the heavy rain and poor visibility.
One stop for lunch on the way.
The driver was happy to drop me off near the airport.
Phantip office staff were cheerful and helpful as always.