We had small problem in our booking.
The operator solved our problem.
ฮานอย ไป ดองฮอย, รถไฟ #SE1 รถนอนวีไอพี 4 ล้อ, NewLivitrans Express (SONG HONG RAILWAY TOURIST SERVICES COMPANY LIMITED), 17 ม.ค. 2023
LR
Lindsay R
The service was excellent and the rooms very cute. The beds were very very hard. Wish I had my inflatable mattress to put on top. Also the blanket to lie on and cover with wasn't easy when it was so uncomfortable
Our experience with Laman Express' train ride was very good. Our cabin was very nicely prepared & our attendant/porter was excellent.
(However, communicating with "12go" was a nightmare.)
I had a great experience on the Laman express . We were escorted to our rooms from platform and given a complimentary drink and there was a box of a snacks too.
We were called by the train company over whats app, if we boarded the train. Afterwards, a train worker brought us our printed tickets to the cabin - really sweet. The train was old, but tidy. Aircon worked, toilets as well. We had one hour delay.
The train is dirty (there was a cockroach walking on the wall of my bed), the cabin is always out of number because even if there’s just 6 beds, they will put more people inside. The bed on the top is cold as hell because of the air conditioning, and in our case it smell so much as cigarette smoke. It’s impossible to sit because there’s no space, and is full of people outside doing a lot of noise. Almost all the stuff is rude and it will treat you really different compared to Vietnamese. Only good points in that was on time and that luckily the people in the cabin with us were not so bad.