We had small problem in our booking.
The operator solved our problem.
ฮานอย ไป ดองฮอย, รถไฟ #SE1 รถนอนวีไอพี 4 ล้อ, NewLivitrans Express (SONG HONG RAILWAY TOURIST SERVICES COMPANY LIMITED), 17 ม.ค. 2023
TH
Tom H
The inside of the carriage was comfortable but the train is extremely noisy. The different companies share the same train (eg SE19) so the noise is the same whatever company’s carriage you choose. That said it’s an efficient (but quite expensive) way of travelling a long distance.
The carriage was very noisy, with no soundproofing whatsoever, so you could hear every noise. The most annoying part was the sound of the train on the tracks, which felt like constant banging. The rocking motion was also very uncomfortable, and the train kept sounding its horn throughout the entire journey. Compared with the Sapa train, which I rated as excellent, this train leaves a lot to be desired.
We enjoyed our ride, but the mattresses were a bit uncomfortable. The service was really great after we left a phone at the train. We got it back within a day!
The service was excellent and the rooms very cute. The beds were very very hard. Wish I had my inflatable mattress to put on top. Also the blanket to lie on and cover with wasn't easy when it was so uncomfortable
Our experience with Laman Express' train ride was very good. Our cabin was very nicely prepared & our attendant/porter was excellent.
(However, communicating with "12go" was a nightmare.)