We booked this private Taxi just one day in advance and got a confirmation a short time later, like an hour or two.
The driver contacted me personally in the morning before we left for the airport.
He was waiting for us at Krabi airport (even before sheduled time, because our flight was quicker than planned) holding a sign with our name.
It all went very smooth and we were at our Ko Lanta hotel faster than ever before.
Great!!! Reserved it lastminute because we decided lastminute to go to koh lanta. Actually just right before boarding our flight from BKK to Krabi. He was there right away with a sign with my name. So sweet, accomodating and safe!
Driver was already waiting for me at the airport, even though I exited before my selected pick-up time (as baggage delivery was very fast). Trip was smooth, and even a bit faster than expected.
Driver was waiting for as at arrivals at the time requested with a sign. She took us outside to a 9-seater van which was extra comfortable as it was a private journey for 2 of us. Very safe driving in an air conditioned van and provided waters for us as well. Trip from Krabi airport to our hotel on Long Beach, Koh Lanta took 1 hour 50 mins. Price included the ferry and we were lucky to arrive right when it left otherwise might have added a short amount of time to the journey. First time using 12GO and have already used it again since. Great experience overall!
At the beginning everything was great, we have booked an SUV and got a nice luxury van. But after one hour the driver stopped the car behind a very old damaged car. Without any notice he put our baggage into to old car and told us that the wracked car will bring us to the hotel. Never again with that company!