นอกจากนี้ พร้อมที่จะจ่ายเพิ่มสำหรับการออกนอกเส้นทางหรือการแวะพักเพิ่มเติมที่ไม่รวมอยู่ในการคำนวณค่าโดยสารของคุณ โดยปกติราคาที่แสดงในผลการค้นหาคือราคาสุทธิสำหรับการเดินทางจากจุด A ไป B แต่ก็อย่าลืมระบุความต้องการทั้งหมดของคุณในการเดินทางก่อนจองเพื่อหลีกเลี่ยงความผิดหวัง มิฉะนั้น รถของคุณอาจถูกกำหนดให้เดินทางครั้งต่อไป และพนักงานขับรถจะไม่สามารถทำตามคำขอของคุณได้ทันท่วงที
The driver was waiting for us at the airport, he was very kind and helpful. He gave us a tour around Colombo and was very friendly! Even allowed for a quick stop and photo! Great value for money!
Overall experience was great but unfortunately due to broken passenger seatbelts that couldn’t be used at all is the reason for this review not being excellent. Safety first!
I was not happy with the price increase which I got notified of after making payment. This shouldn’t happen at all… but I eventually accepted it and paid extra. The service was excellent though, he even got me a cup of coffee and a small pack of nuts on the way.
They were on time and efficient. The driver drove a little fast on the windy mountain roads for our liking but we also understand that driving styles are different than what we're used to. If you easily get car sick, I would not recommend driving or having a driver as the route is rather windy. Thanks for being able to support this request within a days notice and your responsiveness!
Chandilka... was extremely helpful in finding our villa which had changed name ... Sri Lankan help personified. Would gladly recommend Chandilka. He must be part Scottish. Thank you. Nick
We were 2 minibuses rather than one (for a party of 7 with lots of baggage), as the booked one had suffered a puncture. 12Go were quick to call about this to apologise though. The replacement buses were a bit old with AC not working, but the drivers were very friendly and got us to our destination efficiently. The booking experience was well handled by 12Go as they had been unable to book us train tickets for this journey but were able to sort us out minibus via their website instead. You do pay more by going through 12Go but this extra cost was justified in this instance by the convenience of the whole process
Our driver was a super, nice young man and very safe. However, the van he had to drive is very very old and seat belts could not be found in half of the seats. Every time we leaned on our chairs something would fall off, and it was all very cramped. We recommend getting this driver a better van!
Vijitha is an amazing driver and a lovely guy. He was very accommodating and patient, and made the best of a very testing journey with pouring rain and landslides. I would recommend him to anyone travelling to Sri Lanka.
Car was 1.5 hours picking us up and no notification / we were chasing them for an update; for a 6 hour drive taking us to airport didn't need that poor start. Van was average , comfortable but damaged rear window stuck up with plastic. Driving overall was ok and second driver very good we had to tell drivers a few times to slow down , nothing silly. We caught train up from Colombo and Kandy to Ella and although takes a bit longer so much more relaxing - if you have the time. Vans in Sri Lanka choose carefully.
Very good although slightly worried that the car engine management warning light was on for the whole journey!
Driver very nice, friendly and helpful. Would recommend.
Stef Lanka over promised and under delivered with the service we purchased from them. We booked a taxi from Ella to Mirissa with Stef Lanka for a cost of $113USD and from the pictures and information they sent us they gave us the impression that our car was to be a late model, comfortable car with AC and a driver who helped us with our heavy bags.
Instead, Stef Lanka sub-contracted this 4hr + ride to a 3rd party driver with a non-AC van that was not very spacious. Don't get me wrong, the driver of the non-AC van was nice, and his service was good, but it seemed like he had no idea what we had signed up and paid for with Stef Lanka. He also said that his daily pay rate for our drive was 700 RUPEES, which, if true, means Stef Lanka tours is making a HEAP of money from tourists and paying the people who actually do the work for them very little. Which is sad (but all based off our drivers information, which may need to be taken with a grain of salt).
I would suggest you do your research more thoroughly before booking a taxi with Stef Lanka tours, as I left our ride feeling very sad.
As such, I rate the 3rd party contractor who drove us 4 stars, while I rate Stef Lanka tours 1 star.
Great, friendly driver with good vehicle. We also bought train tickets and the driver brought them to the airport rather than us having to pick them up. I would recommend.