รถไฟ#1006 ที่นั่งชั้นหนึ่ง, Sri Lanka Railways, 9 ก.พ. 2019
K A
Kevin A
pleasant journey in 1st class a/c carriage
รถไฟ#8056 ที่นั่งชั้นหนึ่ง, Sri Lanka Railways, 2 ม.ค. 2024
L R
Ludith R
Was an amazing train ride and 12go made it super easy to get the tickets and requested front glass seats for best viewing.
รถไฟ#1009 ชั้นที่นั่งชมสถานที่, Sri Lanka Railways, 2 พ.ย. 2022
M S
Miho S
it was pity the train was not on service because of the heavy rain .
รถไฟ#1015 ที่นั่งชั้นสอง, Sri Lanka Railways, 8 ส.ค. 2022
J C
jeremy C
Ordered train tickets over a month before leaving home country. Tickets sent to remote hotel as asked for. Would definitely recommend this service and train ride.
รถไฟ#1006 ที่นั่งชั้นสอง, Sri Lanka Railways, 28 เม.ย. 2022
I M
Ivan M
We bought multiple train tickets and had it all delivered to the hotel at once. However, we paid the USD10 delivery for each individual ticket.
รถไฟ#8058 ที่นั่งชั้นหนึ่ง, Sri Lanka Railways, 17 เม.ย. 2022
I M
Ivan M
We bought multiple train tickets and had it all delivered to the hotel at once. However, we paid the USD10 delivery for each individual ticket.
รถไฟ#1042 ชั้นหนึ่ง, Sri Lanka Railways, 17 เม.ย. 2022
I M
Ivan M
We got on a train, looked at the onboard electronic display to check that we were on the right train. However, as the train left the station, we realised it was going in the wrong direction and the onboard electronic display was showing the wrong information. The conductor had not come to check on us before the train departure either. Fortunately, there was a train going in the opposite direction at the next station, and we got on board with the conductor's help. We arrived at our destination 3 hours behind schedule.
รถไฟ#1006 ที่นั่งชั้นหนึ่ง, Sri Lanka Railways, 17 เม.ย. 2022
I M
Ivan M
We bought multiple train tickets and had it all delivered to the hotel at once. However, we paid the USD10 delivery for each individual ticket.
รถไฟ#4022 ที่นั่งชั้นหนึ่ง, Sri Lanka Railways, 17 เม.ย. 2022
D R
David R
Very expensive way to guarantee a seat. We booked Kandy to Ella train journey on 13th April 2022 (reserving just over 1 month before), reserving for $39.34USD, for two tickets for 2nd class seated. We ticked that if these were not available that we would take an upgrade. We were emailed 1-2days later to say that there were no 2nd class tickets and asked if we would pay the extra of $5.5USD/person, which we accepted and paid
We subsequently came to Sri Lanka and was told by our taxi driver (who is from Kandy), that we grossly overpaid and this was a complete ripoff. He explained that the tickets are only a fraction of the cost and that we should make a complaint about the website. When we checked the tickets on the train, we found that they only cost 2400Sri Lankan rupees which at the time of ordering (mid-March 2022), equalled 8.88USD. This seems to be a hussle that relies on foreigners paying over and above the cost of the ticket for fear of tickets not being available. This was one of the more expensive international websites to use so I would at least encourage people to shop around for cheaper prices
The train journey itself was great. Slightly delayed by 20mins but otherwise well timed, regular snacks and great views. It was busy on most carriages however there were a few free seats (maybe 90% full, this was on Sri Lankan New Year’s Eve as well which I believe is normally a very busy time). I cannot comment on how full 2nd class seated was (I am presuming it was full as per 12Go’s email to us). Our driver did insist that tickets are always available on the day (although I think this is only for non-seated tickets), so it leaves me wondering if I would bother booking again in advance (with a large price markup of over 600%) to guarantee tickets or just take a chance getting tickets on the day…I would certainly at least shop around for other websites anyway
รถไฟ#1015 ที่นั่งชั้นหนึ่ง, Sri Lanka Railways, 14 เม.ย. 2022
H C
Henriette C
The price was clearly changed
รถไฟ#1005 ที่นั่งชั้นสอง, Sri Lanka Railways, 10 เม.ย. 2022
J N
Jurgita N
We bought 2nd class seat tickets from 12go. Everything went well, we got our tickets sent to our hotel. Great service! It is very needed cause you can not buy an eticket online, thus unless you have time to buy a ticket before your trip or you have a friend in Sri Lanka, this is the best way to do it. It is expensive though.
รถไฟ#1005 ที่นั่งชั้นสอง, Sri Lanka Railways, 6 เม.ย. 2022
S L
Sarah L
Superb service 12go got me scarce train tickets in Sri Lanka, tickets were waiting for me at my hotel when I landed. They managed to get the best seats in the observation carriage as well! Super happy with everything and great communication throughout. Highly recommended.
รถไฟ#1007 ชั้นที่นั่งชมสถานที่, Sri Lanka Railways, 4 เม.ย. 2022
A P
Andrea P
They changed the date
รถไฟ#1015 ที่นั่งชั้นสามที่ถูกสำรอง, Sri Lanka Railways, 3 เม.ย. 2022
M N
Mark N
Would have been excellent had another train not derailed in front of us. Had to get off carry luggage 500 metres to next station to get onward train. Only lost about an hour so very good all considered.
รถไฟ#1041 ชั้น 2, Sri Lanka Railways, 3 เม.ย. 2022
4.5
580 ความคิดเห็นจากลูกค้า
5
70%
4
19%
3
7%
2
4%
1
0%
คาดว่า 95.9% ของนักท่องเที่ยวจำนวน 580 พอใจกับการบริการจาก Sri Lanka Railways เนื่องจากลูกค้าให้คะแนนดี หรือไม่ได้ฝากความคิดเห็นไว้