รถไฟ#NOZOMI 17 ปกติ, Shinkansen JR Central, 20 ม.ค. 2021
S S
Savannah S
Easy purchas
รถไฟ#NOZOMI 41 ปกติ, Shinkansen JR Central, 1 เม.ย. 2024
A V
Anuradha V
Your QR code does not work at the Shinkansen machine. Please tell your IT guys to get that fixed. Your customer service is useless!
รถไฟ#NOZOMI 56 ปกติ, Shinkansen JR Central, 15 มี.ค. 2024
U S
Unai S
Better to buy ticket in site, cheaper and faster, more schedules available.
รถไฟ#NOZOMI 55 ไม่ระบุที่นั่ง, Shinkansen JR Central, 7 ก.พ. 2024
L Z
Leonid Z
Fast and good!!!
รถไฟ#NOZOMI 242 ไม่ระบุที่นั่ง, Shinkansen JR Central, 29 พ.ย. 2023
C V
Claire V
Trying to find the correct part of the station and use my tickets was very stressful
รถไฟ#NOZOMI 11 ไม่ระบุที่นั่ง, Shinkansen JR Central, 11 ก.ย. 2023
R T
Rangie T
I purchased my tickets the night before we needed Shinkansen tickets, so it was a bit last minute. When I bought my tickets it was charging me in Euros so I started to feel unsure, however I proceeded with the purchase. I received an email for my receipt but I did not get a confirmation email right away. I waited until the next day, which was our day of departure at 1425 hours. At 1030 hours I still had not received an email so my panic wostened. I started emailing 12Go inquiring about confirmation email. At 1125 hours I finally received my confirmation email so I was at ease finally. When we got to Shinkansen gates to board Shinkansen using the QR code provided, they would not work. Panic came back. I was afraid it was not real or 12Go was a scam. They let us board and we sat in our reserved seats which had to be legitimate because the conductors never questioned us sitting in the reserved seats. My panic was not completely settled as I wasn’t sure if they were going to charge me or what upon arrival. Again panic set in again. Once we arrived in Kyoto Japan Shinkansen train station we tried to exit with the QR codes and again they did not work. Panic came back. Because of the language barrier I wasn’t sure what to do, but the station attendant helped us, he was able to scan our QR codes on his system and we were out of the Shinkansen station and felt at ease again as we arrived in Kyoto Japan. It all worked out at the end, but as a foreigner traveling where you can’t speak their language it was nerve racking to feel something wasn’t right. In the future, I’ll just pay at the train station directly even if it means it is much more expensive.
รถไฟ#NOZOMI 41 กรีนคาร์, Shinkansen JR Central, 29 ก.ค. 2023
N Y
Nilay Y
The bullet train ride was good. The main issue was transferring from Tokyo station to the Shinkansen. It was very complex and took a very long time. We needed to ask around a lot too. It would be great if the tickets came with some kind of map/guide to help travellers
รถไฟ#NOZOMI 49 ปกติ, Shinkansen JR Central, 15 ก.ค. 2023
B N
Brenda N
Amazing - fast and on time !!
รถไฟ#NOZOMI 17 ปกติ, Shinkansen JR Central, 20 มิ.ย. 2023
S K
Sinjin K
The QR ticket had trouble scanning
รถไฟ#KODAMA 852 ปกติ, Shinkansen JR Central, 1 มิ.ย. 2023
L G
Luis G
The no reserve seats were so crowded and uncomfortable.. there was way too many many waggons with available seats. It was difficult as uncomfortable to find a seat and smelly
รถไฟ#NOZOMI 45 ไม่ระบุที่นั่ง, Shinkansen JR Central, 15 มี.ค. 2023
W K
Wong K
Very good. Thanks for your prompt response.
รถไฟ#NOZOMI 203 ปกติ, Shinkansen JR Central, 11 มี.ค. 2023
J B
Jimmy B
Surprised to learn you will confirm the ticket… if it was a shorter delay between buying and taking the train I will be very stressed.
Then, very limited information to reach the right gate, because if the we code scan ( good solution but better with an app like adding it on a wallet)
So, finding the right place in this huge station was a challenge. Getting a real ticke fat the gate should be clear too…
So, selling a ticket is not enough.
รถไฟ#NOZOMI 33 ปกติ, Shinkansen JR Central, 23 ก.พ. 2023
C W
Christopher W
Smooth quick and quiet while I got to see a side of Japan other tourists probably miss out on.
รถไฟ#NOZOMI 1 ไม่ระบุที่นั่ง, Shinkansen JR Central, 14 ก.พ. 2023
M C
Mark C
Very straightforward and easy to use
รถไฟ#NOZOMI 31 ปกติ, Shinkansen JR Central, 15 ธ.ค. 2022
R H
Richard H
It was very diff
รถไฟ#NOZOMI 201 ปกติ, Shinkansen JR Central, 20 พ.ย. 2022
T T
Thomas T
I wanted to change my ticket to an earlier time but couldn’t figure out how to do so on your website
รถไฟ#NOZOMI 433 ปกติ, Shinkansen JR Central, 12 ส.ค. 2022
D M
Donald M
The response from 12GO was helpful. However we waisted important travel time trying to get our tickets with the QR codes at the Shinkansen gates. In one instance we had to pay cash for one ticket and in the next instance couldn’t get two of our tickets and had to enlist rail employee help. Kind of unfortunate…..
รถไฟ#NOZOMI 17 ปกติ, Shinkansen JR Central, 11 ส.ค. 2022
R S
Roberto S
Excellent and good train, fast and comfortable.
รถไฟ#KODAMA 753 ปกติ, Shinkansen JR Central, 19 ก.ค. 2022
ว แ
วันนิสา แ
รถไฟ#NOZOMI 65 ไม่ระบุที่นั่ง, Shinkansen JR Central, 13 เม.ย. 2024
江
江花ゼア
รถไฟ#NOZOMI 255 ไม่ระบุที่นั่ง, Shinkansen JR Central, 21 เม.ย. 2024
A R
Andrew R
รถไฟ#NOZOMI 26 ปกติ, Shinkansen JR Central, 21 เม.ย. 2024
M Z
Monica Z
รถไฟ#NOZOMI 25 ปกติ, Shinkansen JR Central, 7 เม.ย. 2024
E W
Erich W
รถไฟ#NOZOMI 8 ไม่ระบุที่นั่ง, Shinkansen JR Central, 3 เม.ย. 2024
A R
Andrew R
รถไฟ#NOZOMI 51 ไม่ระบุที่นั่ง, Shinkansen JR Central, 1 เม.ย. 2024
A R
Andrew R
รถไฟ#NOZOMI 26 ปกติ, Shinkansen JR Central, 28 มี.ค. 2024
G J
Giwoo J
รถไฟ#NOZOMI 30 ไม่ระบุที่นั่ง, Shinkansen JR Central, 19 มี.ค. 2024
A D
Alain D
รถไฟ#NOZOMI 203 ปกติ, Shinkansen JR Central, 12 ม.ค. 2024
P R
Pontas R
รถไฟ#NOZOMI 22 กรีนคาร์, Shinkansen JR Central, 12 ม.ค. 2024
B B
Budianto B
รถไฟ#NOZOMI 100 ไม่ระบุที่นั่ง, Shinkansen JR Central, 31 ธ.ค. 2023
C C
Chan C
รถไฟ#NOZOMI 55 ไม่ระบุที่นั่ง, Shinkansen JR Central, 20 พ.ย. 2023
C B
Callie B
รถไฟ#NOZOMI 8 กรีนคาร์, Shinkansen JR Central, 14 พ.ย. 2023
J G
Jesse G
รถไฟ#NOZOMI 107 ปกติ, Shinkansen JR Central, 6 พ.ย. 2023
S B
Sanja B
รถไฟ#NOZOMI 25 ไม่ระบุที่นั่ง, Shinkansen JR Central, 17 ต.ค. 2023
G A
Gizem A
รถไฟ#NOZOMI 17 ปกติ, Shinkansen JR Central, 16 ก.ย. 2023
S I
Selenia I
รถไฟ#NOZOMI 89 ไม่ระบุที่นั่ง, Shinkansen JR Central, 13 ส.ค. 2023
J R
James R
รถไฟ#NOZOMI 55 ไม่ระบุที่นั่ง, Shinkansen JR Central, 13 ส.ค. 2023
D Z
David Z
รถไฟ#Nozomi 18 ปกติ, Shinkansen JR Central, 13 ส.ค. 2023
W O
WANG O
รถไฟ#NOZOMI 30 ปกติ, Shinkansen JR Central, 11 ส.ค. 2023
M F
Mia F
รถไฟ#NOZOMI 56 ไม่ระบุที่นั่ง, Shinkansen JR Central, 30 ก.ค. 2023
I T
Ingrid T
รถไฟ#NOZOMI 38 ปกติ, Shinkansen JR Central, 28 ก.ค. 2023
M C
Martin C
รถไฟ#KODAMA 731 ปกติ, Shinkansen JR Central, 26 ก.ค. 2023
N C
Nathan C
รถไฟ#NOZOMI 25 ไม่ระบุที่นั่ง, Shinkansen JR Central, 21 ก.ค. 2023
R G
Raymond G
รถไฟ#NOZOMI 30 ปกติ, Shinkansen JR Central, 19 ก.ค. 2023
T H
Tze H
รถไฟ#NOZOMI 37 ปกติ, Shinkansen JR Central, 18 ก.ค. 2023
4.6
123 ความคิดเห็นจากลูกค้า
5
74%
4
16%
3
6%
2
4%
1
0%
คาดว่า 95.9% ของนักท่องเที่ยวจำนวน 123 พอใจกับการบริการจาก Shinkansen JR Central เนื่องจากลูกค้าให้คะแนนดี หรือไม่ได้ฝากความคิดเห็นไว้