Seatran office in Surat Thani easy to find. Smooth journey. Very helpful staff. Is a little cheaper (by ~100 baht) to go straight to Seatran office and ferry yourself if feeling more adventurous
Koh Samui to Bangkok during the night. No need to print the tickets. Ferry was on time and it was easy to find our transfer for the train (which was 30 min late but it happens).
The 3rd class train is really not a good idea, lights on all night, ventilators turn on & impossible to turn off, windows open so it’s pretty cold & lots of noises from outside that you can’t block. Seats are uncomfortable & 2x2 facing each others so you don’t have any way to try to sleep peacefully.
People come to sell a variety of food & drinks (coffee), it’s still better to buy beforehand tho ; but during the night they keep on coming every 20 min screaming so it’s impossible to sleep. Bathrooms uncleaned and without paper but it’s to be expected on a train.
I saw the seats on 2nd class & they did look a bit better but I think if you don’t book a bed it’s not a good idea to travel by train. Cheapest option but I won’t do it again, the night bus seats were way more comfortable & it was less noisy.
I landed and there was plenty of help at the airport to find the shuttle van. The van was full but seating was tight. Still got to the destination on time. I would do it again if needed.
Online purchasing for child's tickets could be more transparent and improved. In fact it was not possible to Business the third Ticket online at the reduced price
Easy to check in, able to take an earlier transfer which was great. Group suddenly gone however. We were able to find them outside, but they had to rearrange the bags and make some space for us. The space was very limited and a bit cramped, so the ride was not super comfortable.
online ticket was more expensive (about 240 vs 170 baht) and the boarding process is a little complicated for prepaid tickets. I guess the only good that I got out of electronic tickets is paperless.
Highly recommend Seatran, we have used them twice now and both trips were excellent. There is even a little shop on board if you need a quick bite. The trip is super quick, only about 1 1/2 hrs. I suggest sitting up stairs on the deck under the shade to get amazing views of the islands. This time we transferred to Surat Thani by bus and had no issues. Got off the ferry and walked up to the bus area and just asked around showing our ticket until we found the right one. Bus was nice and had reclining seats and AC, perfect for a quick nap. Thank you very much!!
Excellent service by a well-organized company. We booked a couple of days in advance and had no issues getting from Nakhon Si Thammarat to Koh Samui. The staff at the Seatran booking counter in Nakhon Si Thammarat airport were very friendly and helpful. They checked us in and called us a van that took us on a 1 1/2 hour drive to the ferry terminal in Don Sak, Surat Thani. We waited an hour or so to board the ferry which was 1 1/2 hours of smooth sailing. The ferry has a small shop on board and the chairs are pretty comfy. We were able to take a van from the peir to our hotel in Bo Put for 150 bhat but some people paid 70, others 200, so maybe try to negotiate. Still cheaper than Grab which was an insane 660 bhat.