The company made sure I made all my connections and got me where I needed to be in time. The final bus was very comfortable, much leg room, recliners and a blanket.
The one critique I have is the lack of communication. They picked me up 30 mins early, and I’m just glad I happened to be around when they drove past, as otherwise I probably never would have known I had missed them. Further, the journey was advertised as van+ ferry+ bus. Instead it was van+ ferry + bus from Krabi bus station with little direction of which bus, to then a tuk tuk to then a final bus. Although this was complex, like I said, the drivers ensured I made all my connections and always had someone waiting for me
The Bus startet on time, was comfortable and cool and we slept easily. It stopped Vater 5 hours at midnight, airconditions off and lights on, everybody was sleeping suddenly the driver shouted at us to wake up and get of the bus to eat or drink something in the middle of nowhere, a real shock! After this stopp we could sleep again, just the roads were crunch and the Bus stopped again and again. To Ko Samui we needed to go 1 hour by bus to the right ferry, ferry was speedy.
No information about connections what to do called and messaged them and no answer message read but no reply our ferry time was 1pm but there is no ferry untill 1.30pm staff very rode
They get you to your destination, but the bus conditions are not the best. The bus wasn’t clean, it was uncomfortable and quite old. You also have to wait many hours between the van and the bus
I was really happy about my experience. I accidentally forgot my sweater in the bus and the operator made a really big effort to find it and on the same they they gave me back my sweater. The trip was good. Def would recommend!
The driver how came to pick us up from the hotel was late, also the bus to the peir. We almost missed the ferry and got "only" an hour late to koh samui than what that was promised.
I recommended only If you don't mind lates and delays.
“Everything was very well organized, fast, and convenient, with excellent service between routes. I highly recommend the company ‘Holiday Travel Agency.’”
All good. The operator asked to depart 30min earlier. We had to hazzle a bit, but at the end we did catch an earlier ferry and arrived 2 hours earlier.
Bus from Bangkok to Surat Thani was good ...after that they shifted to a local bus and bus took around 7-8 hours stopping almost every stop till Phuket bus terminus ....overall ok ok experience considering the price
The initial bus was late and over booked, we then had to change buses about 4 times, the whole journey felt very unorganised and inefficient. The drive and drivers were fine but the organisation was very stressful.
The bus from Bangkok to Koh Samui was excellent. It was clean, had a restroom, free Wi-Fi, and USB charging ports. The management was very well organized, everything was smooth and fast with no issues at all. I will definitely use this service again!
I bought a bus ticket from Bangkok to Koh Phangan. The bus was comfortable, and the staff provided excellent service. They were polite and took good care of me. The price was reasonable, and I arrived in Koh Phangan right on time. Excellent!
The folks at Holiday Travel Agency went above and beyond in their service! Genuinely some of the nicest people I’ve ever met. They sent a taxi to pick me up from my hotel (free of charge), then gave me water, orange juice, and fried rice for my trip. They really rolled out the red carpet. And they made an effort to get to know me.
The bus itself was comfortable, timely, had a toliet, and made one stop in the middle of the night for food. We arrived into Bangkok an hour early, so it was nice to get a head start on exploring. The only thing to note is the bus had its USB plugs on the ceiling, so it was difficult to charge my electronics. Just have a power bank handy and you’ll be okay.
Overall, my experience was 10/10!!