Cabin was really nice; we had a good sleep. Only thing: the toilet was really smelly and dirty even at the start and also the cabin was not cleaned very good: there was dirt under the bed.. therefor only 4 stars and not 5..
The waiting area is quite relaxing. The cabin was clean and comfortable. We enjoyed the complimentary drinks and snacks. Toilet didn’t have toilet paper. We asked for it but was ignored. Although we know the departure and arrival time, it would have been good if there was a recorded announcement at least so we didn’t feel lost and rushed.
รถไฟ#SP1 รถนอนวีไอพี 4 ล้อ, Fanxipan, 9 ต.ค. 2019
P H
Puck H
Very Nice train, sleeping area with four person is nice. Departure was strict on time and arrival aswell! Only negative point were the toilets, but don’t know how the other trains are.
The bed is comfortable and the cabin is clean but the toilet is smelly ????. It's difficult to communicate with the train staff because they don't even understand the simple english. Overall our experience just okey.
Easy to exchange ticket with voucher. But slightly disappointed with the train where it's pretty dusty in the room. Toilet is dirty and smelly. Overall is ok for over night train.
Me and my husband really enjoyed our experience on the over night train. Bed was clean, tea was nice. Left on time areived on time. Definitely would go again.
It was totally a new experience for me and my friends travelling 8 hours by sleeper train. Perhaps the train operator can improve the cleanliness of the toilet
"Luxurious and professional" it is not. Firstly, the cabin was filthy - the floor looked like it hadn't been cleaned in months & there were cockroaches scuttling about on the floor. No air conditioning, so it was too hot to sleep with the door closed. We asked the staff to put on the air conditioning, which they did for about 5 minutes, then it went off again. The staff were shouting & talking loudly in the middle of the night. Also, not all the reading lights were in working order. The only good thing I can say is that the train was on time & the bed linen was clean. Not worth the extra money! Would never travel with Fanxipan Express again. (No complaints about 12Go Asia though!)
Liked the fact,you could both leave your bags at fanxipan place across from the station or; sit down and enjoy the refreshments served there until the train departs.
The journey itself was enjoyable although,it's up to the gods, who your fellow cabin dwellers will be...
It was decent trip. Not noisy and good sleep. But toilets were quite dirty...
รถไฟ#SP1 รถนอนวีไอพี 4 ล้อ, Fanxipan, 8 ส.ค. 2018
B G
Ben G
The carriage we were in was clean. The staff were friendly and spoke some English. Sure, the train rocks but it’s a narrow gauge so just let it rock you to sleep. Only issue we had was the drinks cart is quite noisy. The mattress was quite hard but still comfortable enough. I would recommend the trip to anyone.
Comfy and clean bed, but super annoying drinks cart sellers!! Also some guys (im not whether they are trains staff) talked very loud for a few hours in front of our sleeping coach!!!! I could barely sleep before 1.30 am.
However, when it came to a situation that we had to be transferred by buses for 1/2-1 hours, the trains staff managed smoothly...very well organized.
Fanxipan is in no way equal to Sapalay express. The bed was very hard, we did not sleep, and there were multiple cockroaches in the car. The train leaves and arrives way too early, with nothing open in Hanoi and riders left to wander the streets in the dark to hopefully wait in a lobby somewhere. Overall the Sapa train experience was miserable and poorly run.
The Restop may not be that easy to find to change the tickets, but otherwise an overall very good trip!
รถไฟ#SP1 รถนอนวีไอพี 4 ล้อ, Fanxipan, 5 ต.ค. 2016
P
Phillip
I was put off at first because the outside of the car looked like all the others but inside was a whole different world, well worth the few extra dollars to travel in style and get some solid sleep. Booking and getting the tickets in Hanoi was fast and easy, thanks!