At Lanta Vacation เป็นหนึ่งในผู้ให้บริการตรวจสอบว่าคุณจะเดินทางโดยรถตู้หรือไม่ พวกเขาให้บริการรถตู้ที่เชื่อถือได้และเสนอตั๋วที่สามารถจองออนไลน์ซึ่งง่ายและปลอดภัย
At Lanta Vacation สถานียอดนิยม
นี่คือรายการของสถานีปลายทางหลักที่รถตู้ ของ At Lanta Vacation ให้บริการ:
**Very Poor Driver Attitude & Unprofessional Service – 1/5 ⭐**
I am very disappointed with the driver's attitude and behavior during this transfer.
I was informed of the available pickup times and **specifically selected 3:00 PM**. However, the driver arrived at approximately **2:40 PM** and immediately started rushing us, showing an angry and irritated attitude. I calmly told him that we would be ready by the selected pickup time of 3:00 PM and that there was no need to worry. Instead, he told me that I should have been standing by from **2:30 PM**.
If the driver expected passengers to be ready at 2:30 PM, this should have been clearly communicated in advance. It is unreasonable to select a 3:00 PM pickup time and then pressure passengers for not being ready 30 minutes earlier.
The driver's attitude throughout the journey from **Phuket to Krabi** was also extremely unpleasant. Whenever we encountered traffic jams or traffic signals, he repeatedly **hit/slammed the steering wheel in frustration**. This was very uncomfortable to witness as a passenger and made me question his professionalism and emotional control while driving.
I also noticed that **one of the seats in the front row was damaged**. However, this was not a major concern for us because **we were the only two passengers travelling as a couple**, so we had enough space and it did not affect our comfort significantly. I am mentioning it only as an additional observation about the condition of the vehicle.
Overall, the biggest issue was **not the vehicle condition but the driver's attitude, lack of professionalism, and the way he treated us as passengers**. A professional driver should be respectful, patient, and calm, especially when transporting passengers on a long journey.
**I would give the driver 1/5 and strongly recommend that the company investigate this driver's behavior and provide proper customer-service and professional driving training.**
I do appreciate the **Phuket-to-Krabi transfer service itself**, as the service is convenient and useful for travelers. However, the driver represents the company, and this kind of attitude can seriously affect the customer's overall experience and confidence in the service.
I hope the company takes this feedback seriously and ensures that future passengers receive a much more professional and respectful experience.
Everything went smoothly.Small bus with loads of luggage although people brought more luggage then they were supposed to.Nice driver and got us there on time.
The communication with support was quite confusing - I bought a ticket from Koh lanta - to Phuket with a transfer from my hotel which was a bit out of the area and I had to pay extra. But I had no cash so it was a bit stressful. After all the service in person was great. I had a very helpful, kind and friendly driver Kong (or Athapon, sorry if I’m mistaken). Thank you!
i’m a solo female traveler, and i ended up being the only one on the transfer van! i felt super safe the entire time, we stopped for a toilet break halfway through, and the driver got snacks and got some fruit for me too :) pick up was right on time, and we even arrived a bit early. the seats were comfortable and reclined almost the whole way back. very lovely driver!
This was a great service and would happily book with them again. We left Krabi airport early as all guests were there. It took 2 hours door to door to reach my hotel. The van was clean and comfortable. Super easy.
They were so kind and helpful. Even though I couldn’t make the trip on time they arranged me for an alternative and everything was smooth. Kudos to the team
All and all I'm satisfied
Need to be a little more clear about the extra fees (100 for the driver, 400 for the bus, because apparently our suitcase was too high)
But other than that it was a good experience :)
Great service! We got informed prior to pick up time which was very helpful. The van was great and comfy. The driver was professional. Would recommend this service!
Our transfer was really relaxed. We were picked up from the hotel on time and then driven to Krabi. The minibus was full, but the driver was really nice; however, we had to pay a surcharge of 300 baht as our hotel wasn’t within the service area. The driver had forgotten to collect the 300 baht from us, though. The company then hounded me and called me several times. Even at 10 pm at night – that’s just rude.
Picked up on time at my hotel on Koh Lanta then just in the van until I was dropped off at my hotel in Ao Nang. Easy, comfortable, reliable. Would use them again.
Really great service! The driver was on time, the van was comfortable and had good air con. We even stopped for a toilet and coffee break. Fantastic experience
The service is excellent! Mr. Kong and whole team are very trustworthy in the transfers organisation! The van is comfy and with air-conditioning. I would recommend as n.1 !