Strange that you start at a Pier where you take the bus for a 50 minute ride
Long waiting times
Boat very simple, our luggage and us were spaken wet from last 10 minutes rain
Not what you expect from a “professional” organisation
'ลิงก์แผนที่ที่คลิกได้' ใน pdf ที่ฉันได้รับในอีเมลไม่มีอยู่บน Google Maps ฉันคัดลอกและวางที่อยู่ทุกประการที่ให้ไว้ในอีเมล แต่ไม่มีอยู่บน Google Maps เช่นกัน ใน pdf ระบุว่าจุดรับอยู่ที่เมืองสุราษฎร์ธานี ราชาแวน แต่ที่จริงเป็นรถกระบะราชาแวน ด้วยเหตุนี้เราจึงไม่พบมันบน Google Maps คนขับรถตู้ขับเร็วมาก เมื่อเราไปถึงท่าเรือแล้วเราต้องรอหนึ่งชั่วโมงจึงจะขึ้นเรือเฟอร์รี่
คำวิจารณ์นี้ได้รับการแปลโดยอัตโนมัติ
The ‘clickable maps link’ on the pdf I got in my emails did not exist on Google Maps.
I copies and pasted the exact address given in the email, it also did not exist on Google Maps.
On the pdf it says pickup is at Surat Thani Town Raja Van. But at the actual place it’s Raja Van Pickup. Which is why we couldn’t find it on Google maps.
The van driver drove very fast.
Once we got to the pier we had to wait an hour to get on the ferry.
Seatran office in Surat Thani easy to find. Smooth journey. Very helpful staff. Is a little cheaper (by ~100 baht) to go straight to Seatran office and ferry yourself if feeling more adventurous
We left later because the weather was bad. Our ride during a storm at sea. This was not a pleasant experience for us. The crossing will certainly be better when the sea is calm.
The ferry we booked that was scheduled at 1, was cancelled but luckily the ferry before was delayed. But we were not told that until the last moment and left in confusion.
The ferry is very old, but surprisingly the AC was working fine. All in all okay, but will checkout other provider‘s next time.
The driver to the port was on time and fast.
Everything went well and on time from pick-up point, by very luxury bus, to the ferry at the harbour and the pick-up by small bus on Koh Samui. Our compliments to 12GO...
Arriving at the peer for the ferry was a little confusing as to where to go.
Boarding the ferry we also a little confusing as to what the process is.
That being said, once we realized there is no process. It was simple.