The ferry we booked that was scheduled at 1, was cancelled but luckily the ferry before was delayed. But we were not told that until the last moment and left in confusion.
The ferry is very old, but surprisingly the AC was working fine. All in all okay, but will checkout other provider‘s next time.
The driver to the port was on time and fast.
Gebucht habe ich Van+ Fähre es wurde aber Bus+ Fähre daraus. Leider war die Bus- Station am anderen Ende der Stadt. Bis ich dort war vergingen 40 min. Das ist am Anfang der Buchung nicht ersichtlich und kostet im Vergleich zu der gebuchten Strecke viel zu viel.
Strange that you start at a Pier where you take the bus for a 50 minute ride
Long waiting times
Boat very simple, our luggage and us were spaken wet from last 10 minutes rain
Not what you expect from a “professional” organisation
'ลิงก์แผนที่ที่คลิกได้' ใน pdf ที่ฉันได้รับในอีเมลไม่มีอยู่บน Google Maps ฉันคัดลอกและวางที่อยู่ทุกประการที่ให้ไว้ในอีเมล แต่ไม่มีอยู่บน Google Maps เช่นกัน ใน pdf ระบุว่าจุดรับอยู่ที่เมืองสุราษฎร์ธานี ราชาแวน แต่ที่จริงเป็นรถกระบะราชาแวน ด้วยเหตุนี้เราจึงไม่พบมันบน Google Maps คนขับรถตู้ขับเร็วมาก เมื่อเราไปถึงท่าเรือแล้วเราต้องรอหนึ่งชั่วโมงจึงจะขึ้นเรือเฟอร์รี่
คำวิจารณ์นี้ได้รับการแปลโดยอัตโนมัติ
The ‘clickable maps link’ on the pdf I got in my emails did not exist on Google Maps.
I copies and pasted the exact address given in the email, it also did not exist on Google Maps.
On the pdf it says pickup is at Surat Thani Town Raja Van. But at the actual place it’s Raja Van Pickup. Which is why we couldn’t find it on Google maps.
The van driver drove very fast.
Once we got to the pier we had to wait an hour to get on the ferry.
Phan-tas-tip! Very well organised at the Phantip office in Surat Thani. Office was 9 min from our hostel so much better than travelling to the airport for pick up. Saved time and money. Staff are very welcoming. They offered hotel transfer in Kho samui for 150bhat pp which is cheaper than anything we could find online and significantly cheaper than a grab or local taxi. We got a sticker to say we were going tomato samui so we got on the right coach. We got another sticker to say ‘hotel transfer in Kho samui’ to show the driver when we landed on the island where to take us. Comfortable double decker coach with leather seat and air con and below deck luggage space to Donsak ferry terminal. Dropped off and walked on as a passenger. Ferry has leather seats inside. Clean toilets and a shop onboard. Phantip mini bus waiting for us under sheltered walkway as soon as we walked off the ferry. ~1hour comfortable leather seats and air con small mini bus dropped off right outside our hostel.
10/10 service