Trip was good. It was hard to sleep because we had many loud children around us, but the first night bus was very comfortable… the second bus, which should have been a minibus, but was like an old normal bus, was not that comfortable, but it was okay, we just spent one or one and a half hour in it. The ferry was not that clean but the seats were very comfortable.
Sometimes the organisers were a little bit stressed, but still friendly and we always felt safe during the trip. :)
The seat on the bus not really comfortable. And we wait too long for the speedboat (2.5 hours). Maybe the trip should start at 11 or 11.30pm, not 10pm. So the waiting time not too long.
Could have definitely been better but I guess it reflects the price. The people could have been more polite, less shouting
Could have included on the PDF how long each transport will take other than keep people guessing how long
Smooth journey. Everything was on time. Bus is comfortable, good AC, gets a little bit too cold but they give you a blanket. Even if communicating could have been better I always got an answer when I had any questions :)
- Arrived in surat thani around 5.15 in the morning
- Transfer to pier around 6, arrived at the pier around 7.45
- Ferry to koh phangan left at 8.30
So the ride was from 19:00- 5:30 at surat thani and then wait for a bus / van to take you to the pier and then the boat to the islands.
The lady at the desk of the agency was super nice . At 18:20 they told us to come to the bus even tho it's supposed to leave at 19. We were waiting inside the bus for 30 minutes . The bus stopped alot but not breaks- just stopped in the opening of a gas station for 10 minutes or so. at 00:30 they let us have a break for 30 minutes to eat and drink and then when we arrived to surat thani no one really told us that we need to get out of the bus , we just saw them ( the people who were awake) taking our bags out. Then we waited for a bus to the different piers for a long time but no one told us how much time we're gonna wait and when the specific bus come ( because there were people going to krabi /phangan/ phi phi and so on.) So we waited for like 1 hour and a half without really knowing what's going on and if we have time to buy food .
At last we were put at the bus and the first stop of the bus everyone was about to go down and we were yelled at the person in the bus to sit down because only people who go to kosamoi going down ( how would we know it's a mix of different people going to different islands when you just separated us?? Also why are you yelling?)
Overall it was an average experience, I felt like I'm back in the army again and everyone is yelling at you - the thing is that I pay money to get somewhere and it should be communicated to the people what's going on at all time . We are not animals you are transfering - rather human beings who are tired like you and hungry like you and in a different country then you.
This was far better than expected. We were provided a small bottle of water a snack and a very comfy blanket. A lot of spacee (comming from someone who is over 6 feet tall) Slept amazing (like 9 hours :)). Had a break at 12am and were divided into different busses at 6am. Arrived right on time on the island.