Ехали с друзьями с Пхукета на Самуи. Взяли такси до порта, а билеты на паром через 12go.
Сначало пришла бронь, а минут через 5-10 билеты. Билеты покупали на 14:00, но приехали в 11:30, по тем же билетам сели на 12 часовой без проблем. Сервисом остались довольны
I tried to get a refund for this trip and my request wasn’t accommodated. While I understand that tickets cannot be refunded less than 24 hours before the trip, I explained that the reason why I even bought it was that I had already a combined ticket to Koh Samui which included train+van+ferry but I had only received the train ticket; NOT the ferry ticket and so I bought a new one out of fear of missing the ferry. Given the circumstances, I really think that a refund would have made the company look less stingy. It’s a really bad look.