Despite there being large no smoking signs all over the bus. The driver smoked while driving with the window open 5cm. Even wearing a mask the smell burned.
Got delayed by one hour and they just told me when I got there + send me a message at te time the van was supposed to leave, almost missed the bus, the organisations English was very poor so they were not very helpful.
Bus was on time. Everything went smoothly, but the bus didn’t have a restroom and the driver didn’t stop for a break. Glad the restroom was close to the terminal when we arrived!!!
Employee at the counter was so rude. I tryed to get more information for the drive at the next day (to be prepaired). The next morning nobody was there. A man packed me in a Mini Van and drove me to another Bus Station. He said I have to hurry Up to get my paper Ticket. I had to run to came prepaired to the next Bus.
The vehicle and the drive we're good (took longe as usual).
For me it was a very stressful experience.
Would not recommend it to anybody.
Arwana Express, Golden Silk Holiday, Jasmine Express, Kejora Express, Kesatuan Express, KPB Express, Lexojaya, Mayang Sari Express, Permata Utara, Poh Hai Travel, Sri Maju Group, Sri Theven Travel