The van arrived a little late, but the van is really nice, with massage chairs and leg room, and I believe we arrived at our drop off earlier than expected
Free water bottles were also provided
The ride was great, no major issues. But major issue was that there were 2 locations for drop off but I couldn't find where 1 of the location was on Google maps and the location I picked was so damn far from the old quarter. There were 4 people who got off midway and swapped to a car.
รถบัส วีไอพี 12 ที่นั่ง, Trang An Limousine, 18 ธ.ค. 2023
KJ
Katherine J
The bus/mini van was comfortable and clean. It arrived slightly late which is to be expected
Bus was late. They paid a scooter driver to take me to the drop off point outside of the city and it started raining.
รถบัส วีไอพี 9 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 1 พ.ย. 2023
MK
Matthias K
The pickup by a van and transfer to a luxury van (not a 36 bus) that we had to wait for took 40 min, but to my surprise we were still right on time in Hanoi (total travel 2 hours)
I booked transportation 24hrs in advance. I asked if hotel pick-up was possible. They said yes. The next day I had to call and text many times to make sure everything was in order. No reply. 10minutes before the original pick-up I was told the bus departs from the main office and that I had to hurry. They finally came to pick me up. This unnecessary stress could have easily been avoided. Other than that all went smoothly.
รถบัส วีไอพี 9 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 29 ก.ย. 2023
