The bus was 1 hour late, with communication only coming through at the time the bus should have been arriving. No one was around to help or give us information. The people that were there had no idea if it was our bus, the bus driver had no list of names.
The bus was gross, my bed controls didn’t work. I usually don’t put bad reviews but using water and a rag to clean up the gross spills all over is pretty easy to do.
Die Busse waren nicht wirklich sauber, Passagiere wurden ausgetauscht, Decken nicht.
Die Fahrer sind sehr bemüht, jeden Passagier in den richtigen Bus zu setzen, sprechen kaum englisch.
Getting on the bus was straightforward. However, the bust was very uncomfortable and tight. The whole night the driver was beeping and driving like a mad man. I doubt anyone slept on that bus. Ear plugs and a sleeping mask are a necessity. At least the toilet breaks were frequent.
Online ticket said bus was going to leave at 7pm, got to office and the office said it was 7:30. Told bus was delayed until 8pm, then 8:15pm, bus finally showed at 8:40pm
Booked VIP bus - it was just a standard bus, overcrowded not your typical VIP or anything like pictures
Ticket also says direct to Da Nang (assuming same for Hoi An) - it is not direct - bus stops at Huw for an hour 7am to 8am and you have to get off with all your luggage (people waiting here trying to try take you into town for breakfast) thought the sleeper bus was coming back but its a tiny mini van they cram you into and pick up locals on the way
นิญบิ่ญ ไป ดานัง, รถบัส ปกติ, Grouptour (Công ty du lịch quốc tế Grouptour), 24 ก.ย. 2023
E
Ellen
Great overall, very comfortable ride and goood cleanliness.
Only negative was that staff were very stressed when we arrived 40 min before departure and wanted us to get on the buss quickly. Yet it didn’t leave for 50 min.
นิญบิ่ญ ไป ดานัง, รถบัส ห้องโดยสารเดี่ยวชั้นบน, G8 Sapa Open Tour (G8 Sapa Open Tour), 15 ก.ย. 2026
JM
Javier M
The cabin is very comfortable. Was expecting a smaller space but it was great (for my height 1.82 m). The bus was a bit delayed but still got to the destination on time.
นิญบิ่ญ ไป ดานัง, รถบัส Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), 14 ก.ย. 2026
MG
Manav G
Overall, the bus and everything was good.
I am giving this rating only because of the driver and attendant.
I was carrying food on board which they didn't let me take inside - i totally understood this as this is an acceptable practice.
However, later when the bus stopped at the resting point. The driver didn't let me fetch the food to eat outside the bus.
Hello typically locked the bus and went away for 20 mins atleast to the restaurant he had stopped at.
Hello was even point at me to get the food from the restaurant.
Eventually, I slept empty stomach and my food ( simple banh mi) went stale until the next day we reached and I had to throw it away.
Not sure about his arrangment with the restaurant but, this definitely spoiled my overall experience.
@team, please check such things don't happen because of the staff on board.
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