12GO is a great way to book the airport bus. The website is easy to use and the instructions provided after booking were excellent - especially appreciated the google coordinates for the bus stop. It would be good to note that the bus stop is at street level - don't go up the ramp. Luckily our grab driver knew this.
One hour before is far too early to turn up for the bus. There are no staff around to speak to and you find yourself in a hot, sweaty, concrete covered tunnel full of diesel fumes. The bus doesn't arrive until 15 mins before, and the door remains shut with no sign of a driver until a couple of minutes before it leaves. You load your own luggage, show your pass, and get on. Ten minutes before is plenty.
The journey was quick and comfortable. The food at the bus arrival point at terminal KLIA-1 is fabulous - all the airline staff eat there.
กัวลาลัมเปอร์ ไป ท่าอากาศยานนานาชาติกัวลาลัมเปอร์, รถบัส 2x2, Skybus Malaysia, 14 มี.ค. 2026
RM
Raphael M
Though mentioned in the email to receive ticket at counter, no ticket counter at site accepts advanced booked online tickets (started on signs and by asking). Therefore couldn't get on the bus without repurchasing another ticket.