Horrible. We will never come back.
They didn’t understand a word of English, we found the place by sheer luck because the directions they gave us were minimal, the place was unbearably cold even after turning off the air conditioning, our suitcases arrived covered in dust, the blankets were dirty — honestly, it was shameful.
First of all was giving the wrong time for the journey, was told be at meeting point at 19:30. Got a call at 18:00 asking where I was that the bus was waiting for me. I had messages proving the wrong time was sent to me but even when I got there 15 minutes later they were still giving out blaming me for their mistake.
The bus itself was clean and comfortable but the WiFi didn’t work and my charging point didn’t work unless charger was held in. There was also no toilet paper in toilet.
We made lots of stops only one where we were told to get off, they picked up passengers and packages. The total time was just over 16 hours and not the 14.5 we thought we were purchasing.
Wir sind sehr freundlich vom Personal am Bahnhof abgeholt und zum Bus gelotst worden. Es war eine coole Erfahrung und es lief alles reibungslos. Wir haben zwischendurch längere und auch kürzere Bio-Pausen gemacht. Ich bin 178cm lang und hatte an sich noch bequem Platz. Jeder bekommt eine Decke in seine Kabine und auch Wasser steht dort bereit. Die Fahrt war schon etwas verrückt, aber wir konnten dennoch gut entspannen und zwischendurch auch Tiefschlaf haben. Gefühlt sind wir nämlich über die Straßen geflogen und jeder der uns in die Quere kam, wurde mit Hupen und Lichthupe signalisiert, dass wir es eilig haben. Das scheint hier im Verkehr aber normal zu sein. Der Fahrer hat uns rechtzeitig über alle Ereignisse oder Stops informiert.
Am Ende sind wir eine Stunde früher in Da Nang angekommen als geplant. War uns auch recht ;)
Wir können diese Tour vom Preis-Leistungsverhältnis definitiv empfehlen und würden auch nochmal buchen.
Kleine Empfehlung: Nimmt euch ruhig etwas zum naschen und ein Nackenkissen mit.
Ladies in tbus office were nice, but for some reason they made me come to their office at 5,where I waited 45 minutes, then taxi drove me to the bus station where I waited another 45 minutes until bus finally left at 7 :15.
It was good, bus was clean and lot of rest stops and scenic route but travel agent could have done better like taking our what’s app number and sending us bus number and being in contact with us and helping us with our queries but rather we were completely kept in dark
ฮานอย ไป Danang, รถบัส ห้องโดยสารเดี่ยวชั้นล่าง, HK Buslines, 11 ก.ย. 2026
JN
Julius N
Good, usb-c charger didn't work but old usb worked. I feel bad for the person which bed was in the walkway. For everything else it was the same as other sleeper bus experiences.
My overall experience was challenging with the bus service as I did not realize there would be only two bathroom stops for the entire journey and my sandals were stolen by a staff member on the bus. When I confronted the staff member to ask for my shoes to be returned, they denied and refused to assist with helping to find them. I recognize everyone is responsible for their own items however I had the shoes in a private space behind my seat. The bus driver smoked cigarettes while driving which made it hard to breathe. When I tried reaching out to the customer service channels, no one responded.
