Used this company twice and both times the buses were spotlessly clean and the drivers were really safe, not speeding or driving erratically but not going so slow either. A bit of horn beeping - as is the norm in Vietnam. The drivers / guides also spoke some English and scheduled in regular stops. Well organised company, would use again.
The bus came on time at Hà Giang, after a 2 loops of the city we finally left the city. At about 50 minutes of Hanoi they asked people going to Hanoi to change bus for a VIP van of 11 seats, instead we were 22 in the bus... In addition they took a lot of packages that filled the rear of the car so we had to take our luggage in our knees.
Finally we made a long run to the south west of Hanoi to drop off a Vietnamese guy instead all the people in the van had their hotel at the same place and that it will have take less than 5 minutes detour to drop everybody before that guy which was kind of incomprehensible
รถบัส รถนอน 41 ที่นั่ง, Grouptour (Công ty du lịch quốc tế Grouptour), 7 พ.ย. 2022
RK
Raphael K
Risky driving. Two busses of the same company were kind of racing each other from hagiang to Hanoi. The young driver was on the phone very often. Two nearly crashes were avoided by the driver but they would have been less probable when the driver wouldn’t have been driving so pushy…
รถบัส รถลีมูซีน, Bang Phan, 26 พ.ค. 2024
FT
Francesco T
The only stop along the way was not a service station but a run-down restaurant right at the edge of a small town.
We were ca 90 minutes late. The driver who brought us to the hotel didn’t speak a word English and was extremely unfriendly. He yelled at me because he stopped somewhere and told us to hop off. We didn‘t as we didn‘t know where we were. In the end it was the right place but we didn‘t know and he didn‘t tell us. Maybe we could have had a look at google maps, but it is still not a reason to yell at me. Never again!
รถบัส วีไอพีนอน 34, Duc Duong Bus, 19 พ.ย. 2023
C
Christoph
Bus was not as described. No TV, no toilet, slow WiFi. No transport to hotel in Hanoi.
รถบัส เดอลุกซ์, Good Morning Cat Ba Bus (Good Morning Cat ba), 9 พ.ย. 2023
SH
Sidney H
The pickup from the location was a bit confusing and hectic. You didnt really know what bus belongs to what company. Once on the road everything seemed fine. The sleeping seat was spacious and comfortable. While sleeping we suddenly woke up by a big bang. Glas from a shattered window was over my wife on the bed next to me. We aren’t sure what exactly happened whether the bus hit a streetpole when coming off the road a bit or if it hit another truck while passing. Accidents can happen though and we are glad my wife didnt get injured. Almost a miracle in my opinion since a big sharp piece of window glass ended up right next to my wife’s face. The bus kept driving for a minute before coming to a stop. During that stop we told the bus driver with the help of google translate that the window on the upper back right seat was shattered. They didnt seem to care. Since the bus was completely full and some laying even on the ground there was no other space for her to go so we shared the same bed/seat for the rest of the trip back to Ha Noi. After some time someone came to clean the glass of the seat and tried to tape the window from outside the bus in order to prevent further damage to the window i guess. On the rest of the drive we kept stoping for a little bit to apply more tape etc. Around half an hour before arriving at the drop off location we got asked to change to a van that will drop us off at the destination. The van was completely full though so my wife, i and a third passenger ended up having to stand inside the van. Overall we aren’t happy how things went but I think if the accident hadn’t had happened the overall experience would have been 4 stars instead of 2 with the pick up procedure being the only criticism.
รถบัส วีไอพี 22, Grouptour (Công ty du lịch quốc tế Grouptour), 7 พ.ย. 2023
AM
Arved M
great service, I got a snack and a small water for free
