Bus left from Cat Ba with 30min late, + some late because of the many stops we had on the road to take some people. We arrived with a total of one hour and half late but the driver was good and the staff nice, giving us bottle of water and a snack !
After receiving exceptional service on all of our transport whilst in Vietnam for the past month, this journey was disappointing. We paid extra for a 3hr “luxury” bus and ferry, but we were put on a standard bus and took the speedboat instead of the ferry. The journey ended up taking over 4 hours instead of 3 and the bus was so busy that as a couple we were unable to sit next to each other. We supposedly arrived late due to the weather, but I am struggling to see how the weather impacted the time of the journey as we left everywhere on time and did not have to make any diversions as far as I am aware. I instead think that the trip was falsely advertised to us - we would have chosen the cheaper option if we knew that the journey would have been like this. We did not receive the trip we booked.
เกาะกั๊ตบา ไป ฮานอย, รถบัส Luxury Bus + Ferry, Good Morning Cat Ba Bus (Good Morning Cat ba), 19 ส.ค. 2026
AB
Adam B
everything was good
เกาะกั๊ตบา ไป ฮานอย, รถบัส Luxury Bus + Ferry, Good Morning Cat Ba Bus (Good Morning Cat ba), 10 ส.ค. 2026
JB
Janine B
We did Cat Ba to Hanoi. We transferred 3 times. We booked a bus and ferry. It turned out to be bus, speed boat, bus, and limousine van. It would have been nice to know about the transfers ahead of time. I would have preferred the bus board the ferry and we stay in 1 spot than take our bags 3 times. Buses are nice and cold. There are rest stops. Staff were nice.
Over two hours late, company said they would pick us up from motel then 5 minutes before we were meant to be picked up told us we had to meet them at a location 10omutes away
เกาะกั๊ตบา ไป ฮานอย, รถบัส Luxury Bus + Ferry, Good Morning Cat Ba Bus (Good Morning Cat ba), 21 ก.ค. 2026
J
Jacob
High quality
เกาะกั๊ตบา ไป ฮานอย, รถบัส Luxury Bus + Ferry, Good Morning Cat Ba Bus (Good Morning Cat ba), 8 ก.ค. 2026
AD
Audrey D
1h late on arrival, vehicle not as "confortable as what I was expecting from the booking". The "representative" was nice and communicative, but the overall experience was really average, and more negative than positive.
เกาะกั๊ตบา ไป ฮานอย, รถบัส Luxury Bus + Ferry, Good Morning Cat Ba Bus (Good Morning Cat ba), 12 พ.ค. 2026
NV
Nadia V
The vehicle was pretty much on time but we somehow ended up arriving two hours later than planned at the destination because we had to stop for long periods of time. That resulted in me missing check-in for my flight and nearly missing the whole flight.
เกาะกั๊ตบา ไป ฮานอย, รถบัส Luxury Bus + Ferry, Good Morning Cat Ba Bus (Good Morning Cat ba), 12 พ.ค. 2026
HM
Hannah M
We didn't arrive on time but with a delay of 1 hour on our way back.
The worse thing was that I felt very unsafe on our way back. It seemed like the bus driver was either drunk or very distracted by his phone which was placed in front of him and played videos. He couldn't keep a straight line on the railway which was very unsettling. Moreover, when we got off the ferry, he already started driving when not everyone was on the bus. That is very rude and discomforting.
เกาะกั๊ตบา ไป ฮานอย, รถบัส Luxury Bus + Ferry, Good Morning Cat Ba Bus (Good Morning Cat ba), 12 พ.ค. 2026
