Hat alles super funktioniert. - das buchen auf 12go.Asia ist etwas dumm gemacht und kompliziert - aber das Transportunternehmen ist super gewesen - relativ pünktlich - schnell und unkompliziert am Ziel - Toilettenpause wurde nach einer Stunde gemacht :) -
ดานัง ไป เว้, รถบัส รถลีมูซีน 9 ที่นั่ง, VietNam Travel Bus (Việt Nam Travel Bus), 17 พ.ค. 2023
คนขับมาตรงเวลา ตอนแรกเราไม่รู้ว่าต้องรอเขาที่ไหน แต่คนขับคนอื่นๆ และในรีวิวอื่นๆ เราอ่านเจอว่าต้องรอข้างร้าน "The Blues" ข้าง Vin Trung Plaza แล้วเราก็เจอเขาที่นั่น
คำวิจารณ์นี้ได้รับการแปลโดยอัตโนมัติ
Driver was on time.
First we didn't know where we have to wait for him, but other drivers and in other reviews we read that you have to wait next to the shop "the blues" next to vin Trung Plaza. And we met him there
I would like to share the experience I had with this company today.
The bus that was originally scheduled to depart at 7:00 PM had already been delayed to 7:30 PM at around 3:00 PM. I arrived at approximately 6:30 PM to wait for the bus, but it still had not arrived by 7:30 PM.
It turned out that I had been sitting outside this company’s office the entire time, yet nobody even bothered to tell me that I could come inside and wait in the air conditioning instead of sitting outside in the heat.
Later, I was told that the bus had been involved in an accident, which I find very strange. If they already knew about this situation in advance, why didn’t they notify their passengers, arrange another bus, reschedule the trip, or at the very least cancel it so that I would have had the opportunity to find another way to get to Da Nang?
When I explained that I had a flight to catch that night, they demanded proof. However, I see absolutely no reason why I should have to provide my personal travel documents to strangers.
In the end, I had no choice but to take a taxi to Da Nang, which cost me 1.3 million VND, including toll road fees. This caused me unnecessary stress and significant additional expense.
On top of that, the driver initially gave me one pickup location and then changed it to another, creating even more confusion before the trip had even begun.
The employee quickly walked away into another room instead of helping to resolve the situation, leaving us alone to deal with the problem ourselves.
I insisted that they refund my bus ticket, but unfortunately nobody even offered to compensate me for the additional costs I had to pay just to get to Da Nang.
This was completely unacceptable and showed a total lack of respect for customers. Had they informed passengers in advance, I would have had the opportunity to find another way to travel. Instead, I was expected to sit there indefinitely, waiting without any idea of when—or even if—the bus would arrive.
The seat was very comfortable, and the arrival time was only delayed by less than 30 minutes. The only thing I have to criticize is that the drop-off point was at a completely different spot than it should have been according to 12go; it was much farther outside the city.
A van picked us up from the airport and took us to the office, where we boarded a very comfortable bus for a 2.5-hour journey.
Communication with both the office staff and the driver was very helpful (WhatsApp msg)
For this type of trip, you should be a little flexible, as the departure time may be up to an hour earlier than scheduled.
However, we didn’t experience any delays on this specific trip
ดานัง ไป เว้, รถบัส VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 25 ก.ค. 2026