The booking said we’d travel from 13:40 to 23:40. However we ended up leaving at 14:40 and not getting to Hanoi until 5am the next day so we had to cancel and rebook our hostel. Bed seats could not be adjusted and were very uncomfortable. Staff made some guy move seats for no reason and no explanation, just kept shouting at him to move or get off the bus until he agreed.
รถบัส วีไอพีนอน 41, Grouptour (Công ty du lịch quốc tế Grouptour), 25 มิ.ย. 2022
NK
Nand K
Bus driver is very very very very very very very very veryyyyyyy rude. I am travelling with my senior citizens parents they are sugar patients when I ask driver to stop at some restaurant where my parents can go to toilet but he didn't stop whole night. He was very very very very rude. You should take actions on such incidents
When I booked the price on the payment screen was more than the one advertised, when I questioned it I was told it was because the operators increase the price in holiday season?
The bus was comfortable but had no toilet. We set off late but arrived to Hanoi early! We arrived at a different destination to the one advertised on the booking.
After reading reviews for bus companies I noticed that Tam Kim Chi had some poor reviews so booked with Duc Duong. We showed up early to a station that was an empty shell of a building (not abnormal for SEA) but we only knew it was the station because we know some Vietnamese. The company name was not found anywhere. When a bus arrived at the scheduled time it was a Kim Chi 265 bus. They did not check tickets when boarding, only asking us our destination. I am not sure if Tam Kim Chi and Kim Chi 265 are related.
I am 6'2 188cm and barely fit which was expected. The bus seats and aisles do not accommodate wide bodies, so be aware.
The driving was immediately too fast, passing other road users at every opportunity. This continued with harsh braking and acceleration. Also, the horn was used nearly every five seconds. It was audible at the back of the bus.
The AC worked very well, the TV's did not work except to display someone else's YouTube video. Chargers worked. The WiFi worked most of the time.
At the restroom stop (no bathroom on board) there were six other buses stopping at the same time for two female toilets causing a large line. The driver then started to leave before a passenger that was not yet on the bus appeared in front of it.
They did provide water and blankets. Curtains worked well and bus was not blasting music or anything. The bus was also clean and relatively new.
รถบัส วีไอพีนอน 34, Duc Duong Bus, 18 มี.ค. 2024
GK
Genichi K
Map is wrong
Destination is wrong
รถบัส รถนอน 41 ที่นั่ง, Grouptour (Công ty du lịch quốc tế Grouptour), 22 ต.ค. 2023
Wi-Fi - The WiFi was very temperamental and kept disconnecting.
Driver - Very fast, which I don’t mind but his braking is very late and took turns too late.
Comfort - The bed due to the plastic can be sticky. A small pillow would be great.
TV - Did not work.
รถบัส วีไอพี 34, Tan Kim Chi (Tân Kim Chi), 10 ต.ค. 2023
A
Anaëlle
The vehicle was clean and comfortable. But the driver was going really really fast, smoked inside (Bad smell) and he constantly put the klaxon on. I couldn't sleep. We start the trip at 9pm (not 8pm) but we arrived at 7am (not 11am).
The bus was comfortable and had enough leg room (I'm 6ft) but the driver of the bus ruined the trip, he drove extremely erratically and this caused the bus to shake and sway too much. The planned arrival time was 11.30am and we arrived at 6.55am.